I called and asked for a quote. The owner provided a quote, however, he did not view the property…read more Because of my lot and the layout, I requested a visit so that I could explain exactly what I wanted. The owner claims to have come by, however, even though I was home, he never "came to the door" so at this time I am unsure if he truly did the on-site inspection. He assured me he did come by, and his original quote was correct. I was told depending on weather, they were scheduling 3 weeks out after down payment was received. I requested weekly updates on the scheduling. I was initially informed that my project could happen the week of July 13th. An update was provided late June moving my project to mid-August due to rain. I questioned that because we weren't having rain. I shared that I may cancel my job after speaking to my realtor and I would let them know within 2-3 days if I would cancel. Ironically, I received a message a day later they would be there the next morning to begin work. I am disappointed in their work. The owner left out 38 feet x 10 feet of area. When I challenged it, he responded saying he left it out of the quote? I responded saying, it didn't make any sense because on the north and south side of this space he could clearly see the area is seeded with lawn. This section was torn up because we removed shrubbery and pine trees and it made no sense to leave this section incomplete. He said, well, I didn't include it in the quote. I replied, and this is why I specifically asked you to stop by and meet me so that he completely understood my requirements. The area was a mess as the previous owner didn't seed this part and it had a mixture of mulch and gravel. They did a very poor job of prepping the area for seeding. As I look at this space, there is a lot of gravel in this area left behind. He admittedly said he received poor "fill" as the topsoil and had bid 7 yards, but needed to purchase 10 because what he purchased was not good. I agree wholeheartedly with his statement. It was clumpy, clay and they did very little to make this area flat. I did tell Ryan the owner that I am sorry he purchased such poor topsoil, however, that was not my fault, but his. The grass is growing in areas, however, I will be picking up stones/rocks before I can cut this area. The crew hand seeded, meaning crew just took handfuls of seed and tossed it around. The result of this seeding is large areas with no seed that I have had to fill in. In the second part of this project, I Included having them put in edging around the house, weed prevention material, and mulch. About 2 weeks in, I started to plant shrubs around the house. In the back, as I began to start adding in the shrubbery, I noticed a pile of mulch in the middle of this particular section, piled rather high up against my home. At first, I thought nothing of it. When I finally got to planting this section, I smoothed out the mulch and it was then that I realized the crew had damaged my siding. The mulch was stacked to cover the damage which is a hole in the siding about 2-3 inches wide. There is no way to make a repair as the entire piece that was knocked out is nowhere to be found.
I normally don't write reviews, however, if you get a quote from Ryan, I would make sure he is not making a decision on his own on what to include or not include. I would check your home to make sure mulch is not piled high to cover damaged siding. As an FYI, I had 3 other quotes, all within $500. However, leaving out the section he decided NOT to include, his price now is much higher than the other quotes I received. I strongly suggest proceeding with caution if you receive a quote and decide to hire Ryan and Appleton Lawn, Snow Landscaping. I have included photos. The area he left out is a bit difficult to show, however, the picture showing the damaged siding is very clear.
