I was fortunate enough to have Michael help me out on the two occasions I had to go there. He knew…read moreexactly what to do and how to help me. I am very impressed with his knowledge, and I'm very impressed with the orderliness of the store. On both visits, everything ran smoothly. I, too, was nervous about going due to the reviews, but my experience couldn't have been better.

Amazing store! I had a pick-up order there, but when I read all reviews, I expected a bad service…read more However, service was perfect! A lot of available representatives, no line at all. A very nice girl Iveta approached me with a smile and intention to help me. It took me just a few minutes to receive my order. I believe that bad reviews were written many years ago when store was different. Now it is a great store. I would very recommend it to anybody! The staff is pleasant and very professional.

Excellent and amazing customer support and buyer experience. Obviously recommend this location.read more

Had such a sweet girl help us, I believe her name was Chrissy she said she was new. Such a…read morewonderful experience and so quick too! I've had trouble with other workers in the past, definitely ask for her when you go in :))

I recently needed my MacPro 13 battery replaced. Orada Tech Repair contacted me within 15 minutes…read more They ordered a new battery and they repaired it. Mac is up and running. Quality of service and repair was excellent. They were very accommodating and scheduling was fast and efficient. Pricing was very fair. I highly recommend ORADA TECH REPAIR.

I was told of them by word of mouth. I first went to apple and was not treated nice. Seems once you…read moreget an apple phone you are just a number. Glad I was told about Orada And it's always nice to patronize a small business as it seems these big companies are in it for themselves

I have ONE word....HORRIBLE!!!! Never in my life have I dealt with such a cookie cutter customer…read moreservice team. Long story short ( if that's even possible) My husband and I want to change from Verizon to AT&T first mistake! After 2 hours at the Hazlet store because there were 5 phones we needed, we were told they would be mailed to us ..absolutely fine ...received a call that we would have to do it all over again fine another 2 hours on the phone. They said they would only be able to send 2 at first ( this was back in NOVEMBER 2023) I noticed a few transactions on my bank totaling over 800 Dollars! I made a few more calls finally got most of it back. Decided this is not a company I would like to do business with I canceled. They still owe me over 200 dollars and after countless calls where they all apologize and promise to fix it ....i can't believe this is still going on ...I do not want any more apologies from this company I just want MY MONEY BACK!! There is so much more to this but I think this paints a picture of What should have Never happened!!! Disgusted is not even close to how this feels! I can't even give them a 1 star! And this is between the Hazlet store and customer service on the phone

I've been a customer since 1997, and always pay my bills in full and on time. I spoke with a…read morerepresentative on the phone in late February 2020, who told me I should get a new phone, and the plan would be cheaper than my current plan. I specifically said I don't need another phone number, but the phone arrived, and it had a new number. I decided to return it. By then, the lockdown had started, so I couldn't return it to a store. AT&T sent me a Smart Label and I took the box to my Post Office. Since then, every single month, they've been charging me $30 a month to pay off the phone I returned. I call, dispute the bill, they knock off $30, then the next month, it's back. I've been talking to representatives every month about this, and most recently, they said if I don't pay the over $700 that remains on the phone (that I don't have) they'll turn the matter over to collection agencies, and cut off my service. I so regret ever agreeing to a new phone. (The rep said it would mean a better plan for less money per month? Wasn't true, as it turned out.) They say they never got the phone. I say I returned it, and there's a ton of case numbers attached to my account. I'm beyond frustrated. Always document every single thing you do -- I thought the USPS worker scanning the Smart Label meant it was all okay. Lesson learned. The moment this is resolved, I will be going with another carrier. 23 years of loyalty = nothing to them.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

The employees at the ATT Matawan location at 1121 NJ -34 Suite E NJ 07747 were knowledgeable,…read morepatient and successfully resolved all of my issues. Store Number Jalpan P , Store REPS.Cynthia D and Joshua were excellent!!!

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!