I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

Service was absolutely amazing. I see a lot of reviews here what people ​ about the price it seems…read morelike most people are mad because they went to buy an appliance and let some scumbag salesman talk them into buying an overpriced Appliance but then they're too cheap to pay to fix it when they could have got a much cheaper appliance that would last 20 years and then it would be much cheaper to fix

Nice service tech. Very polite Cleaned everything up. However, their back office was miserable…read more We tried to go through our insurance and this company refused to help us. They kept saying they didn't deal with the insurance companies, but yet they do. We ate the bill. We're not gonna put it through the insurance because we do not want to deal with this company again. I will never call them again for service.!!!

Alpha Appliance I would highly recommend. The tech came out within an hour and a half from the time…read moreI called and on a Saturday. My gas dryer was squeaking and the drum wasn't spinning as fast. Within minutes he had it apart and diagnosed worn rollers. He had parts on the truck and it was repaired in 45 minutes. Great job! The dryer is about 12 years old and It was cheaper than buying a new one

Your guarantee is good until your check clears. Then your on your own. been waiting for 4 years for…read moremy part to come in After spending $2,800 on my thermador

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

I recently bought a vacuum at the Vacuum Shoppe. I'm very happy with it but even better is the…read morecustomer service. I ran over a blanket that fell under my couch. I pulled it out but the vacuum didn't work as well as it had been. I brought it in to the store and within 5 minutes it was all fixed. I'm so glad that I bought it there.

This gentleman is a fabulous ambassador of floor cleaning products and services. His store, staff,…read moreand professionalism speaks volume. The competition of the "big box stores" do not scare him at all simply due to his knowledge of this space and the variety products he offers. I was blown away by the Riccar R25. Now I must have the Riccar R25P. It anticipate that it will make life around our home better for certain.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

I chose Leo because he is a consistant 5 star reviewed appliance fixxer. Our dryer wasn't…read moregenerating enough heat to dry clothes. He showed up when he said he would and found the issue (blown heat fuse) in 15 minutes, done. But it could have happed again if the exhaust hose was getting clogged and moisture had hardened some of it. So I ran to Home depot topurchase a new hose. Done. He also looked at our oven which occassionally up turning it on smells a bit of gas. He recommended we look at the igniter and possibly the jets. But said due to the age, it wouldn't cost much more to replace it.

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.