T-Mobile Authorized Retailer

2.5 mi

buy all prepaid here. tmobile cricket and boost mobile phones here…read morehave alot of phones in stock with good prices. like htc sensation 4g sidekick 4g exhibit 2 hd7 samsung galaxy vibrant zte score samsung prevail and many more you can also get home internet service and also for your laptop we also have a $60 unlimited plan for iphone with 2gb data make all your phone payments here, t-mobile simple mobile h2o red pocket boost mobile cricket and many more.

Total Wireless

1.0

0.2 mi

KNK WIRELESS Ste B... had a very bad experience with this company. Gave my phone to them fix power…read morebutton after returning four or five time from another city sensor button was not working, was working when I brought it to them. They asked for my password to give me a price on buying another phone, which they do not need my password on old phone to buy a new phone, had to leave my phone overnight said had to buy a power button and they again request my password to fix a power button. Other companies tell you to take your phone and come back the next day if they have to go purchase them power button. Everything screamed scam to me. That last time I went there my sms card was missing and I had to go back to get it. I don't know why they need to remove my SMS card to fix a power button unless it was to copy my SMS card information. I had to buy different things for security reason after leaving my phone with this company. Just beware!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Houston, TX. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

T-Mobile

Said they open at 11 and the employees were in there but doors were locked. They were answering the…read morephone and were telling people they opened at 11.

This store really has poor customer service. I was at this store for 2 hours and the whole time the…read morestore manager hid in the back office so she wouldn't deal with me. Plus I asked for the district managers name and number and they said his name was john and told me they would t give me his number which I know the purpose of him having a free phone from the company is to take care of customers not a personal phone for him. But it would be easy to find who he is. This store always has poor customer service I had to call customer service to take care of me while I was there. What is the purpose of having a store if your managers don't know how to take care of thier customers. I will sure let my friends and family know not to deal with t mobile. I been with you guys for 8 years and it's a shame I get treated like this. Salma was so nice but she kept having to go back and forth to relay messages for the manager who was sitting in the office.

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Moshi Moshi Gifts

We arrived 4 minutes passed the closing time and she opened her doors to us. Let my daughter shop…read more Great service!

I grew up going to this store & even when there was a 2nd location on Westheimer. It's very small…read morebut packed with tons of cute merch (Sanrio, Tokidoki, sailor moon & anime). The prices are comparable to online options which is more convenient to avoid shipping fees. The employees are usually nice. Their selection is very unique and it's like treasure hunting. Best place to find a cute gift for anyone!

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The Forge Hobbies & Games

(6 reviews)

20.1 mi

Really awesome LGS (local game store) ! We went here for the Chaos Rising pre-release event on…read moreSaturday (my first time for a pre-release, and our first time here). Everything was well organized and the turnout was pretty good. There were two groups, one for juniors and one for (young) adults, for fairness. Another thing I liked was that everyone got 3 extra packs instead of awarding it based on wins, given we're playing with pre-con decks + 4 packs that are all random. The staff are super friendly and welcoming, shout-out to Bryan (the general manager?) and the official judge for the event. Plus I had a great conversation with him and Michael(?) about MTG; they're definitely very passionate about board & card games. They have anti-scalping policies in place for Pokemon. As for the space itself, decent amount of parking (more in the back). They're very popular for Warhammer, so there's a ton of product for those who play, and several tables set-up with many people playing all afternoon next to us (the 'playing hall' is pretty large!). They also have an aisle with board games for sale, and a counter with TCG products. Restrooms are spacious and clean. All in all, The Forge is pretty much all you can ask for in a LGS; they're also independently owned! I wish I live closer, but I'll definitely be here again soon!

The Forge is not only an exceptional game store it's also an amazing play space. The new location…read moreis FANTASTIC!! So well laid out and spacious! What makes this the best game store, though, is the PEOPLE. They are welcoming, knowledgeable and happy to share what they clearly love. Go visit the new location & be prepared to LOVE IT!!

Retail floor

Gameplay area

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Needful Toys & Collectibles

4.5

(4 reviews)

20.9 mi

This place is hard to find not a great location. Very small . The Funko selection is not great and…read morethe prices are very over priced. The staff is decent not that great and overall just a shady shop and area it's in .

Very nice people with an amazing selection of LPS and a discount for honor roll studentsread more

Discounts for good grades!

LPS!

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Plush! BAB and Vintage!

Rainbow Cloudz

Cute store with lots of cute things! They have a ton of blind boxes and stationery. The prices…read morearen't too terrible like most places that are trying to rip you off. I did not have lots of issue with customer service like most other reviews are stating.

We had an amazing experience!! My daughter got to make her own slime Sunday. And purchased so many…read morecute finds including a nido squishy!

Unleash your creativity at our Kawaii Slime DIY Wall! Choose your colors, textures, and scents to make a slime that's uniquely YOU!

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Brandi P.

9 years ago

This store has horrible customer service and because of Manuel, a manager there, I am no longer a t-mobile customer. I will never spend another penny with them! They don't deserve that 1 star. Michael, a store rep told me a lie that tmobile would replace my device! I paid insurance for almost 2 years and these listless ppl could care less. I am so frustrated and pissed off, to hell with tmobile. The phone was smoking while on the charger and they told me that the phone is covered but the battery is not!!! wth? I am a black woman and I know they didn't care to help me because of my skin color! Every person in the store was Hispanic! Where is the employee diversity? read more

Maria G.

8 years ago

Que buen servicio en esta tienda, mario me ayudo muy bien y me explico todo que estaba pagando. los managers estan bien listos y me gusto mucho como me atendio daniela en la entrada. asi es como debe de ser todos los t-mobiles! read more

Jennifer M.

9 years ago

Great customer service Will go here for ever if they keep the same employees. Had issues with my device & they helped me out very well.! read more

T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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Verizon

4.3

(11 reviews)

•$$

I visited the Verizon store at 712 Kingwood Drive to inquire about a possible phone number change…read moreback at the end of Feb. During and after this visit, significant issues arose: - I was not informed that an additional line would be added to my account without proper explanation. - The representative used an incorrect EMEI number, which negatively impacted my account And was for a camera I do not have, which I also was not informed about. -my services were changed without my understanding and in a way that costs more for fewer services, which I was not informed about. The lack of clarity regarding how these changes would affect my service and billing led to confusion and financial distress. I expected better communication and accuracy from this location As a Verizon Representative!!!!! - When I returned, the associate instructed me to contact customer service instead. - After I sent an email regarding my concerns, I received a call from Dan, who identified himself as the store trainer. While he offered to access my account, he did not offer to provide a resolution for the issues caused by the store, recognize the impact of their associates on my account and finances, or even apologize. Instead he assured me they have 100% customer satisfaction--which clearly is not the case!!!!!!!!!

Daniel and Cassidy handled all of my questions and concerns regarding my account with…read moreprofessionalism and courtesy. They were so kind and knowledgeable. I felt I was listened to and my issue at hand was handled. I appreciated their customer service. I would recommend this store to any existing or new customers.

CeX

4.0

(4 reviews)

•$$

I have not been to this store physically, but my review is for online orders fulfilled by this CEX…read morelocation as online orders are fulfilled by the individual stores. Anyways, I have ordered an Nvidia Shield TV about 4 times from CEX online...4 times...sounds crazy right? Well it is, multiple times I have ordered online from CEX and the Shield TV was either missing a controller, broken, or they gave me the wrong controller. Now normally I would have given up, but I really didn't have anything else I wanted so I ordered an Nvidia Shield Pro 500GB model one last time and shipped by this store. Shipping notice came three days early, item didn't ship out until about three days after I got the shipping notice, a bit annoying really, but whatever. Item arrived in under a week so overall I can't complain especially for free shipping. I received the item a couple days ago. The item functions great, came complete with box, even with the original charging cable! These guys did their homework, unlike the other CEX stores I dealt with and failed, these guys got it right! I feel confident to say that any interaction with them should at least be professional and you should get what you pay for, and I imagine if not they would resolve the issue quickly. So in conclusion, these guys know how to run a business.

This place is unbelievably cheap and legit! Used computer in really good conditions, every thing is…read moreorganized, store manager is awesome very friendly people and i would deal with them regularly, they got macbooks for 400-500$

GameStop

3.5

(4 reviews)

•$$

I would not recommend this business if you're looking to trade in your devices…read more I went in there and they tried to tell me my V2 switch with all its wires, controllers a game and another set of joy cons for 77$ in cash or 117$ store credit, saying that it was warped. It was absolutely not in that condition, mind you we've tried to trade in our old lites at this location and they low balled us again that time too and told us no one would take it for more. Nevertheless, we decided to go to another game stop. They gave us 130$ cash. Never wasting my time there again.

Always have the latest games . Help as the stores are a hit or miss depending on traffic and…read morepersonnel

PostalAnnex

3.9

(11 reviews)

5/5 Stars - Absolutely Outstanding Service over the Past Two Years!…read more I have been a customer of this family-owned PostalAnnex for over two years, and I cannot recommend them highly enough. As a business owner who frequently deals with large, critical packages, finding a shipping and mailing partner you can trust is invaluable. From day one, this team has professionally and diligently assisted me with all my business needs. They are incredibly reliable, always notifying me the exact moment any mail or package arrives so I never miss a beat. Beyond package handling, they have expertly provided me with numerous other mailing services and notary assistance, handling every single task with the utmost care and attention to detail. What truly sets this family business apart is how they treat their customers. They never made me feel like a stranger. Every visit was met with warmth, kindness, and a genuine smile. Because of a move, I will deeply miss coming here. If you want efficient, diligent service combined with wonderful, community-minded people, this is the absolute best place to go. Thank you all for everything!

Can help with a variety of shipping needs. Love that it's open on the weekends! Friendly service.read more

Wright Business Technologies

Outstanding. Truly outstanding. Our phone services company created a debacle that would've…read moreresulted in our phones not working at all on the first day of occupation of our new office suite. After speaking to the phone manufacturer, I called Wright Technologies. Every single staff member I had contact with from from Erica who answered the phone to Jonathan Szabo who initially took down my information and details to narrow down the issues to Frank Sandifer and Chris Harman who actually did the installation were courteous, professional and patient. They turned a disaster into a smooth operation and they made me look like a rockstar at work. I called Wright on a Friday and they were in my office on that Monday morning. The phones were set up and working before they left on the same day, which is incredible since it's not even a model of phone system that they even have experience with. Even better, every time I've called them since? They have responded not only before COB but within two hours. I couldn't recommend them more for any IT services or needs that any business might have.

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