It's local owned store. They fix phones and car remotes…read more I had an issue with my Escalade controller they got part and fixed it same day which saved me waiting fir 2 weeks

Paid $120 to get the corner of my screen pushed back in and now my touchscreen on my $800 laptop no…read morelonger works. I need the touchscreen to take notes and now I am screwed.

I like phone repair shop fast and price good.I put 4* because he not call me back when my phone is…read moreready

From the owner: We repair phones and tablets, sell high-quality accessories, and buy, sell & trade all kinds of…read morephones. Fast service, fair prices — your one-stop tech shop!

Zada is wonderful at best buy in tuscaloosa al. She took so much time with me and was very patient…read moreand kind. I am slowly learning how to use my n e w phone.

The young man at the front desk acted with a dismissive attitude. One young man was busy, but no…read moreone else came to help until another man came to the same area. He was immediately waited on. I think whoever manages the store needs training first. Yes, I am a black female.

Be prepared to be lowballed if you plan on selling anything here. If you want a fair price for your…read moreproduct steer clear.

Excellent service! My phone screen was shattered and they fixed the screen in 30 minutes. Phone…read moreworks like its brand new. 10/10 highly recommend!

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

Amazing customer service!! Fixed my laptop in less than 10 minutes. They were also the only shop I…read morecould find in Tuscaloosa with the computer charger I needed!

This is my second experience with Tuscaloosa Wireless. FABULOUS both times. On this occasion, all…read morethat was wrong with my phone was that the battery had gone SO dead that it wouldn't start re-charging with a regular charger. One of the nicest people I have ever encountered, Ben, one, did not charge me (and he COULD have sold me a battery I did not need, and I would have never known any better!), and two, had such an incredible outlook on life, on helping people (especially during this COVID crisis), on family and friends. HIGHLY recommend this place / these people. Top notch.

Fast reliable service and everyone is always very kind and welcoming. They actually finished my…read moreMacBook repaired sooner than expected. Thanks for a speedy repair!

I had an appointment for a screen repair. The apple website says same day. The girl who check me in…read moreat my appointment time didn't know what the heck she was doing. They said it would take two days to fix my phone and the technician wasn't there that day. Attendant didn't even know how to find the serial number on my phone. Wouldn't that be basic knowledge for an Apple worker?? I doubt I'll go back. I'll go to Bham to the Apple store.

Rocky the tech man at Tuscaloosa Wireless helped me so much with my cell phone. With his magic…read moretouch, he was able to bring it back to life. I highly recommend Tuscaloosa Wireless!!

PSA PSA PSA PSA PSA!!!!! DO NOT BUY ANYTHING FROM THIS STORE . I PURCHASED AN IPhone 13 Pro Max…read moreabout 2 years ago (my phone is still in perfect condition) . One day my service was not working , I called my carrier and they told me that my phone that I purchased from this place was reported stolen . I went back up there and told them what happened they proceeded to tell me that somebody stole my imei number and that they couldn't do anything about it . So that's $1200 down the drain ! So if I was you and you wanted to purchase a phone from them I wouldn't even waste my time . SAVE YOUR COINS !

What could improve is more than 2 people working and people who actually care about their job…read moreinstead of letting people wait to get assistance than looking at their phone.

I wish I could give them less. I went into on a Saturday everyone was so nice I paid over 200.00 to…read moreopen four line. And was told we have 2.weeks to change our minds about the service. But before I left they pressured me to write a good review Since the young girl was nice at the time I did. I went to another store and I couldn't make any calls so I went back to trouble the next we'll the nice people that was there the day before was gone the manager Tiffany was very nasty and we was told well you won't get in service in that store in certain areas. I wish I would have known this prior because I would have NEVER switched my service because now when I go into certain stores there is no service. This information should be told to customers on top of that I received a bill two days later for another 268.00. When we called the male that answered the phone saying you have to 611 we don't you and hung up the phone. So please disregard the last review I made and run from tmoble in Nortport store number 5497. And stay with your carrier you will regret the switch.