I think his name is Taj or Todd idk. He did a great job of taking care of all the customers at…read moreonce. Hes good at his job and I always leave happy when I use this store! Grateful for the people who work there!

Knowledgeable helpful people, not about the buck, great run business. Highly recommendread more

Stopped by after spending time on phone with Verizon technician. I just wanted to exchange a set…read moretop box. Counter employee was busy with couple. I sat there for 20 minutes while manager was in the back, and later another employee came in. He came out after 10 minutes or so most likely when his shift started. The original employee " thanked me for my patience." Not a good experience!

Very very bad service waited more than an hour only 1 very slow empolyee.vvevhdbdhdhdbdbdbdread more

Great and very fast service. Courteous and informative assistance. Had a screen problem and was…read moreable to repair in 15 minutes.

They fixed my son's PlayStation 5 HDMI. Great customer service, fast turnaround time, and best…read moreprice around.

Replaced my phone battery. Excellent service, prompt and reasonably priced…read more Will return again. Nice collection of phone accessories too.

It's a small business run by a husband and wife…read more Clark went above and beyond to get my S21 restored to as good as new after my old battery died. Pricing was very fair, and I agreed to leave a deposit. Even with a few hiccups (ended up needing a new screen in addition to a new battery, and had to wait a few days before both parts were delivered to the shop), I was still very pleased with the overall customer service. I would highly recommend this small business.

So, this UPS access point being the closest to my house, I have to make my returns and all at this…read morespecific location. Everything has been fine and going well since we started going to this store since July 2024 till date, in terms of service, etc. However, last month (March 2025), I went in there with my 4 year old who was wearing a portable car seat attached to his body. The car seat literally looks like he's about to go sky-diving, so we (my wife and I) have gotten asked by random folks "What is he wearing?". Now as my son and I walk into the UPS store, a store rep. (did not get his name) who was handling a package labeling in the back table right behind the counter goes "B*nchod, yeh kya pehna hua hai?". That translates into "Sisterf*cker, what is he wearing?". Now I know the language, because I speak it and its Hindi (for those who do not know it). I immediately respond back to the UPS rep. in Hindi to be mindful of his language and instead of apologizing, he responds in Hindi "Oh, I was just wondering what he's wearing?" to which I mentioned to him what it was but I also inform him again to watch his language, especially using profanity. Just from an ethical standpoint, given they are conducting business which provides service to diverse audience in-person, being in a professional environment, the only language that should be spoken if/when customers are on-site is and should be English. If/when the store is empty, feel free to converse in any other language. I did bring the matter up the next day to some other UPS reps. and they were apologetic of the situation and did mention that they would bring it up and address it with the rep. who used such language, but that was the end of that. My only reason/purpose to bring this up is more for an awareness perspective than anything else.

If the goal of thisowner was to emplo the most rude, disrespectful staff then he has accomplihed…read morethat . The two young men have minus zero customer service skills. I was in shock by how extremely argumentative, nasty, disrespectful and sarcastic. He was . If they offered free service for the rest of my life, I won't take it. This is not the first time but today he dug in and was determined to get the last word and be nasty. I have heard around this community and today Isaw firsthand the butal rudeness of both but the slim young man. He will bring your business down. Worst ever.Even on my way out he had to get another self disrespecting jab at me old enough to be his grandmother. He showed his true colors and Ileft with my dignity never to return. They seem angry. Never smile.