I was repairing my speaker to replace the battery and got stuck on one last stubborn screw in a…read moretough spot that I didn't have the tools to remove. I stopped by the shop hoping for a quick assist. The owner who helped me (super nice and patient) jumped right in, got that screw out without any hassle, and made the whole process easy. He was genuinely friendly, knowledgeable, and went out of his way to help me finish the job. It was such a positive experience exactly the kind of helpful, no-stress service that makes you want to support a local shop. He's a great person and clearly loves what he does. I'll definitely be back if I need anything electronics-related and will be recommending them to friends!

What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

By far best experience with a Verizon store since I have been a customer. We came in to add 2 lines…read moreto our plan and Hunter was extremely helpful with the process, as we all know setting up a new phone can be a hassle. He made sure we were able to take advantage of all possible promotions, saving us $700 with Verizon! We had some porting issues but he made sure that everything was up and running perfectly before we left! We will 100% be returning to this Verizon retailer for our future purchases!

Joshua Dorrell was AMAZING!!! He was very patient and professional the entire time. We had a little…read moretrouble figuring out a technical issue, but I was able to go back the next day (he even stays late for his clientele) and he figured it out! I'm one ecstatic customer and I get to enjoy my new iPhone 14 Plus THANK YOU JOSHUA!!!!!

Awesome experience! Brandon was super helpful, friendly, and just made it an overall great…read moreexperience. Also great quality work on our screen repair!

I took my 1TB iPad Pro in for a battery replacement. The repair took longer than promised, and…read moreduring the process they broke my screen. After waiting several more days for the replacement glass to arrive, I finally got my iPad back--only to discover my Apple Pencil no longer worked. I'm an artist. I use my iPad with an Apple Pencil all day, not my finger. The person claiming to be the manager actually told me that because I never said I used an Apple Pencil, they installed cheaper glass that isn't Pencil-compatible. The audacity of that excuse is unbelievable. Why would you replace a screen you broke with one that strips away one of the main features of an iPad Pro? And no one ever asked how I used it--they simply told me they broke the screen and would replace it. Any reasonable person would expect it to be replaced with a screen that preserves the device's functionality. When I asked them to make it right, the manager raised his voice, talked over me, and insisted the screen was "fine" because I could still use my finger. He was arrogant, condescending, and completely unprofessional. I came in for a battery replacement. They damaged my iPad, made it less functional than when I brought it in, charged me $167, never apologized, refused to fix their mistake, and yelled at me for expecting them to. I am absolutely flabbergasted. I now have a very expensive iPad that no longer serves its primary purpose, and I had to pay for the privilege. CPR, at a minimum, refund my money. Better yet, the owner should step in, make this right, and seriously reconsider whether this person should be managing customer interactions.

Went into the business to get my battery replaced in my iphone 13. They informed me my battery was…read morejust fine and showed me how to get that info myself from my phone. The shop owner could have easily replaced the battery and taken advantage of my ignorance but he was an extremely honest man. I will take all my business to this shop from now on and would recommend this place to everyone

Let's start by saying you will be sold snake oil by this place. I inquired about cost of fixing the…read morescreen on my iPhone 11+. I was told the cost was 135.00 but if I paid cash he would give me an 8.25 % discount. Already sounds like shady unnecessary discount just to sound friendly. I was told that he brought in expert technicians from Houston (the 13 year old children that run the bong store next door to the phone store) to fix my phone. I reluctantly agreed and to put simply, my phone has been fucked up since. If you feel like the guy who owns the place is lying to you the second he opens his mouth, it's because he is. I like to give the benefit of the doubt but please trust me..... go somewhere else. Save money, stress and time. Go somewhere else.

This location was a little difficult to find, because it is off of the feeder Road (Barnes) and on…read morean auxiliary Road. The navigation system took me directly there though. But, when I went to here, I am glad I was here and I'm gonna make it a regular stop. There were four or five people in line, And the representatives working there did a really fast job of working that line quickly. This is a typical UPS store, turn-key operation, and I highly recommend it for your mailing, and other needs.

On a recent trip I left an item in the hotel room and was back home before I realized it was…read moremissing. I contacted the hotel and they found the item. I was given instructions to create a shipping label and email it to an individual at the hotel. I've generally had good luck with UPS, so I attempted to do as instructed on their website. It went fine until the very end of the process when it refused my payment method. I tried again with a different method - same result. Annoyed and frustrated, I drove to the local UPS Store to ask for help. Initially I was told they couldn't do what I needed, but the manager then went the extra mile and patiently walked me through the process - which failed at the same point as when I tried at home! She patiently suggested I try a different credit card, and happily it worked! Excellent service offered kindly and competently - much appreciated!

I was running late and called, he informed me that was fine. When I arrived he was very polite. He…read moreidentified what the issue was with my phone and even showed me. I signed a few things and he went right to work. I was in and out without any issues. I would definitely recommend Mobile Kangaroo for any of your phone issues.

I am extremely happy with the service I received and the quality of the repair. It's great to find…read moresomeone who is both skilled and genuinely cares about helping customers. I highly recommend Mobile Kangaroo to anyone who needs phone repairs or technical support. Thank you for the outstanding service!

Eddy was so helpful and nice when we came in for assistance with my father's phone! My sister and I…read morecouldn't figure out how to turn off the "Talk Back" feature and Eddy instantly knew what was going on and fixed it with a few clicks!

Great store. Friendly staff. Good prices on phone and accessories. Definitely will always go to…read morethis location or Aquarena. The employees treat you with respect and try to help you out if they can.

I needed racks for our 2950s ASAP and I couldn't have been happier. I was quickly transferred to…read moresales where I was asked a few questions about my installation needs and found exactly what I needed plus accessories for a good price even shipped. Very knowledgeable staff too. I would have missed to include a few key items (locks and sliding rails) so I'm glad they were more awake than I was that morning. Thanks guys!

DSI - specifically Chris and Trey, are always around to take a phone call and let me know…read moreinventories. I love working with these guys. Aside from aggressive wholesale numbers on bulk purchases of data center cabinets, cable management, and other quality products - they get the orders shipped from the mega-warehouse in TX and I have my orders within a few business days. The A-grade stock is exactly that on refurbished stuff as well; can't beat it with a stick. Rock on DSI!