Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

Came here to buy a new phone and they didn't disappoint!…read moreGave me the best price around. Best in the business

Bro it my iPad in to fix the cracked screen. It needed the LCD replaced as well. Was told the LCD…read morewas included in the cost I agreed. Picked it up and LCD was not replaced. Still had the same damage, only the glass was changed. When the glass was changed it was glued down uneven and eventually cracked the glass again. Maybe because the LCD was uneven it stressed the glass? Also was told to pick it up the following day and they needed to keep it for an extra day couldn't pick up until 5:00 the following day and it's was done as expected. I'm super busy and don't have time to keep going back when it should have been done right the first time.

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

I had a great experience, He was calm and understanding. The repair was fast and with genuine…read moreproducts. I will continue to recommend this store to others.

Just made a call and didn't get no help the guy working didn't seem like he wants to work nor help…read moreanybody

I want to start this review on a positive note: Andrew is a genuinely helpful person, and I…read moreappreciate the way he went above and beyond to assist me in getting my iPhone 13 Pro repaired. Here's the full story: On the evening of 07/16/25, I visited store #8892 in Temple Terrace just before closing time because I urgently needed to replace my cracked screen. Sam worked on my phone and completed the repair quickly. Initially, everything seemed fine, but shortly afterward, I began receiving various alerts, and my phone started to overheat--even though it wasn't in a case. I returned to the store on Saturday, 07/19/25, to have the issue addressed. Unfortunately, the experience with Sam was very disappointing. He was rude and dismissive, refusing to even examine the phone. When I showed him the alert saying the screen was incompatible, he tried to upsell me on a more expensive "Apple" screen for $350. I reminded him of the 30-day warranty he mentioned during the initial repair, but he claimed the issue wasn't related to the screen replacement, despite the alert clearly stating otherwise. When I asked for a refund, he curtly told me there was a no-refund policy and said, "Do what you got to do," after I mentioned leaving a review--ironic, considering he had asked for a review after the first visit. Before posting anything negative, I decided to reach out to Andrew, the store's owner/manager. He was extremely apologetic and asked me to bring the phone back so he could make things right. I finally returned on 07/26/25, and Richard helped me this time. He was fantastic--he resolved the issue, replaced my battery, and now my phone is working well again. Huge thanks to Andrew for stepping in and ensuring the problem was taken care of. His professionalism made a big difference. ---

I came into The Cellfix in a rush because my phone had broken and I needed a replacement quickly…read morebefore picking my daughter up from ballet. I specifically told the employee I needed a T-Mobile compatible phone, and he sold me a device claiming it would work. I asked him to switch my SIM card over, and the phone would not activate because it was not compatible. At that point I asked for a refund, explaining that I had limited time and needed to leave. The employee refused and stated "no refunds," even though the product was sold under false information. I remained calm the entire time and simply said it seemed like they were playing games. At that moment, the employee became upset and raised his voice, loudly claiming they "have 15 locations." I replied respectfully "Alhamdulillah, I hope you get more locations but I need the refund." He then made a completely inappropriate and offensive remark, saying "the only time you black people know God is when y'all want something, that's like me saying Hallelujah." This was shocking, unprofessional, and unacceptable racial language. He then told me to swipe my card a second time for a "refund." I did so in good faith. Now, days later, the original charge is still on my credit card, meaning it was never cancelled. I was essentially charged twice with no working phone. He did offer surveillance footage and I declined at the moment, which I regret. If the business responds here publicly, I give full permission for them to release the footage so the truth is clearly shown. What should have been a simple cellphone purchase became an incident of misrepresentation, refusal to refund, racial remarks, and a fraudulent charge. I hope ownership takes this seriously because no customer should ever experience this.

My sim card was stuck inside of the phone slot and the phone had to be completely opened, in order…read morefor the Sim card to be removed. The owner explained why this was necessary and gave me a fair price based on the amount of work required. I will return to Cell Smartz for any of my cell phone needs, simply because they are fair, and honest.

From the owner: Cell Smartz, it's a comprehensive cell phone store specializing in sales, repairs, and accessories…read morefor Apple and Android devices. Our goal is to establish a trusted, one-stop shop for all cell phone needs in our community. With a focus on quality repairs, affordable products, and exceptional customer service, we aim to build a loyal customer base and achieve steady growth. With over 12 years of hands-on experience in cell phone repair, we have developed extensive skills in diagnosing and fixing a wide range of Apple and Android devices.

My SIM card disconnected while in a lecture at USF. I went to Cell City 813 because I saw it's good…read morereviews and did not have the proper resources to fix the phone myself. I went into the shop and was out within 5 minutes. The service was great and the guy who fixed my SIM card (for free, no scams) was great. I recommend that USF students go here for their phone fixes because of the close proximity to the campus, great customer service, and student discounts they give.

Family owned business, super helpful with all my questions. I went into purchase a new phone for…read moretravel and prices were extremely competitive. Definitely recommend if you are in the area!

Absolutely the worst customer service. The two young ladies that work there have no clue how to…read moreexplain anything to customers. Do not go to this location.

Amazing walk in service. He identified the main virus and cleaned it all up in 10 mins. So…read moregrateful.

My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!