he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

Hello I've sent a couple of positive write ups for this…read morestore. In particular, Chris is simply AMAZING to work with. This young man went over and above using his own personal laptop (he had to actually grab it from his vehicle) to assist me with creating my business's QR Code immediately. I was scheduled to have a Pop-Up shop he not only assisted but, he actually created a better looking sign. Chris assisted me and another customer intermittently. He was and, is the epitome of PROFESSIONAL and, PATIENT in which is very hard to find these days. Moreover, I stopped in yet again recently and there was Chris smiling and helpful. He should know that he's much appreciated. Thank you Chris!

Everything I visit this location I'm in and out in a timely manner. I usually only use the ups…read morestore to return my Amazon packages. If they have a line, they do their best to keep it moving, and if there is no line, I'm in and out. The employees that I have interacted with are always so friendly and helpful.

Superman Steve! There were a handful of customers like us in the store when it first opened today…read more The employee Steve was multitasking from ringing up customers to answering the phone. Just then a woman yelled to Steve, "that guy is leaving with a big package!" Right then and there, Steve went to the door and another customer gave him the direction where the thief was running. Steve was close to the guy outside and the guy dropped the very expensive item. Steve came back to the store and carried on with his job as if nothing had happened. We were all impressed. By the way, shouldn't Steve have another employee working with him? Also, can you please give him a stool to sit on? He is very tall and was on his knees while checking our old items for resale.

My son and I went to the store with lots of requests (we recently moved to the area so we needed to…read moreswitch pre orders and get a new rewards membership) and the staff were extremely helpful and friendly. My son is a gamer so Gamestop is his favorite place to shop. This location has exceptional employees and we were very satisfied with our visit. They were extremely busy due to the pro days sale but they still took their time to answer all our questions and complete our requests. Two thumbs up! We will be coming back soon and often.

I went to this location on martin Luther King Jr drive and Wallace street i believe in North…read moreChicago and they were supposed to be open at 10am and I waited until 5 or 10 minutes after 11am and they still weren't open.

Great customer support! Thanks Amazing team, they will help you in any problem you got with your…read morephone and always find a solution for you. Thanks Boost Mobile my favorite location so far!

Great customer service!…read more I have been to this location a couple of times looking for specific sunglasses and every time, the customer service is great. Today I was helped by Sparkle, and she was kind and willing to go the extra step to help me find what I was looking for. Love that they clean the sunglasses I'm wearing that day before I leave the store also. I can occasionally find a great deal on the sunglasses I'm looking for, and that's an added perk. Wonderful service and thanks to them!

I am a super fan of this location! Sparkle and all of her colleagues are amazing!! Helpful, honest,…read morefunny, and definitely make it personal and pleasurable experience each and every time! I love all of the brand options (I love them all a little too much!) Never any pressure (because I lack self control) haha. Love this store!

Boost Mobile just ripped me off to the tune of $225. On 4/22/24 I paid $300 for 12 months of…read morecellular service ($25 per month). On 7/4/24 I lost my phone. I immediately ordered a new phone, which arrived and was activated on the Boost network on 7/6/24. Since then I have not received "short code" SMS messages. Short codes are used by numerous web sites for two-factor authentication. Banks, Amazon, PayPal, Ebay, Samsung, Google, and many other web sites text a five- or six-digit numeric code to your phone when you attempt to log in if two-factor authentication is enabled in your account settings. I've since placed at least a half dozen calls to Boost Mobile technical support in a vain attempt to resolve the problem. I'd estimate the cumulative duration of those calls to be at least 3 to 4 hours, possibly longer. Their technical support personnel seemed to have no idea how to resolve the problem. They directed me to make all sorts of changes to my phone's configuration, most of which could not possibly have anything to do with the problem. They were flailing, telling me to do this, that, and the other thing, none of which had any effect. During my last call to their support line (7/16/24 at approximately 5:00 PM Central time), I demanded to speak to a supervisor. After about 20 minutes on hold I was connected to someone. After explaining the problem and the many failed attempts to resolve it, I asked her to issue a refund for the remaining 9 months on the contract (from 7/22/24 to 4/22/25). Given that I was making the request for no reason other than that Boost Mobile's service was not working as advertised, I thought it was a reasonable request. (I left aside the period from 7/6/24 to 7/16/24, during which time their service did not work as advertised and in accordance with the terms of the contract. I was willing to let that go for the sake of an amicable resolution.) The representative stated no refund could be issued, even as she acknowledged that the problem was on Boost Mobile's end. I'm sure if I examine the fine print of the agreement I'll find that Boost Mobile is not technically, legally required to issue a refund in this circumstance. But that doesn't change the fact that it's fundamentally wrong and bad business practice. If a customer prepays for 12 months of trouble-free service and you can provide only 3 months, you should issue a refund for the remainder. Period. There are dozens of other cellular providers out there. Stay away from Boost Mobile.

I love this place they make it a very comfortable environment while waiting for phone to get…read moreactivated ! Very nice employees very helpful they showed me a lot about my new phone they have great deals and great products will definitely be coming back !!!

I was being helped by Jordan today, he was extremely helpful and kind. He went above and beyond, he…read moremade my day! I was very satisfied with his kindness and knowledge helping me with my turn signal light. He is a key employee and is an awesome human being.

I always receive good service and this location. The store is organized, and clean. Everything is…read moreeasy to find. The staff are always friendly and helpful. And by helpful, I mean go the extra mile helpful. Not clock in clock out helpful. I find the prices to usually be a bit lower, or equal to competitors.