Horrible expierience!!!!! Brought a perfectly fine samsung galaxy s20 ultra 5g in to replace rear…read morecracked cover. all worked fine even though rear crack. tech told me $49 to replace. upon picking up phone it no longer had cellular service!! tech tried to tell me screws were missing inside and cover probably was opened and super glued. this was a new s20 in the box. wrapped and all perfect when purchaed. After getting frustrated without resolution, owner came out and and screamed fxxx you 3 times in a row at the top of his lungs. don't make the same mistake and go elsewhere! this owner or manager is not a business man. and no one wanted to give me his name. how he has more good reviews than bad ones is baffling to me. after reading 911 hackjob response. yes there was a tmobile disruption. however my phone still does'nt have any text or phone network. Everytime your company screws something up, by accident or dishonest upsell, you will always have the excuse of blaming the guy who supposedly was internally into the item previously. a person would'nt know this after you already opened the item up! Understand, everything worked except blurry close pictures before i came in. I now have nothing. Bought another phone. This outfit had no response to ruining my phone. No insurance, loaner phone, and was yelled "fuk you" 3 times in a row by some creep, who would not tell me his name. Previously, when walked in back to lock my sensitive files. i noticed how discustingly dirty this shop was. electronic shops should be virtually sterile. This is not acceptable. So what happened to my phone Einstein? There was a company when i was a hvac tech that worked for a very slick dishonest owner, which I would not work for anymore, and quit. i know how shady businesses work. Stay away!!!!

I came in here with a broken iPhone screen that needed some TLC. I have an upcoming trip and hoped…read moreI could get it done in time. Well, this place is the best! I dropped it off in the early afternoon and it was done in a hour!! The kind employee was fast and friendly and was definitely busy with lots of repairs but he managed to handle the front and back of the storefront with ease! Quality and customer service is evident here. Thank you!

I am a long time customer of AT& T and I loss my phone on Saturday at the United Center ar a…read moreconcert. I immediately filed a claim and my phone was scheduled to be delivered between 7pm and 9pm the next Monday. I also filed a claim at United Center and guess what... Monday afternoon they found my phone!!!! I immediately call AT&T and Asuruon and they tell me they can't intercept the order and not to accept it. So, I am driving home all happy and I call my son who is on the spectrum by the way and asked if he wanted Chili's for dinner. I told him to tell the agent the phone is no longer needed. Apparently, he had just signed for me thinking he was being helpful and ran to catch the tech who's name is Desiree by the way to tell her thats OK. Desiree refused to take the phone back ( my son handed the phone to me) and I shared that my son did not know what he was signing. She said she did not care that he had Autism, he is over 18. She refused to give me her name or her supervisors name and left my son distraught because he had signed something he didnt understand. This was truly an easy fix and a lesson for me to reinforce with ny son the importance of signing for something without understanding. Desiree needs some social skills and common sense training. Asurion needs a new policy and that is a multifactor check fir signatures! I am going to give them a chance to fix but I dont know how. Now, I have a phone that I have to return at cost and time. I am more disappointed in my exchange with Desiree because she intentionally did not provide her name, id number or any credentials and her response to my son's response was cold & heartles! I wish I could give them 0 stars! At&t just lost a 20 plus years customer

Let's not discuss the many layers of our US Government, to get a refund that was processed , to…read moretake several level one and two reps, who could not comprehend and read the prior notes, question, is it worth the refund on an phone that is no longer produced in the market place, to call several times etc.

Scott and Skooter Pinball did a great job getting my machine up and running again. He even did a…read morequick clean on it after he had replaced my power supply. I definitely recommend Scott over other technicians in the industry

From the owner: With over 25 years of experience, Skooter Pinball provides expert pinball machine repair and…read moremaintenance for a wide range of classic and modern manufacturers, including Bally, Williams, Stern, Gottlieb, Data East, Sega, Chicago Gaming Company, Jersey Jack, Spooky Pinball, and American Pinball. Our services cover everything from diagnosing and fixing electrical or mechanical issues, replacing worn rubbers and bulbs, calibrating flippers and bumpers, repairing score displays, and troubleshooting sound or lighting problems, to full playfield cleaning, waxing, and cosmetic restoration. Whether your game needs a quick tune-up, board-level repairs, or a complete overhaul, we bring decades of hands-on expertise to keep your machine playing fast, smooth, and true to its original glory. We care about our clients comfort and value quality work most of all. 

At the beginning of October I took a 20 year candy cane neon light that my wife broke to Nicks. I…read moreusually hang it in the front window during Christmas decoration time. Nicki hooked it up diagnosed the problem and told me usually its three months but would get it just after thanksgiving. As promised it was done and perfect. Not over priced at $150. Would totally use again if any other signs in my collection breaks.

From the owner: Neon Nick's specializes in Neon. We do repairs of all kinds. We also do custom neons in all…read moresizes. From small repairs to large customs, we do it all.

Before and after repair on my imac 2010 logic board LCD connector. Perfect service, quality fix,…read moreand reasonable price. Several Apple Authorized repair shops were much more, and less willing to try the repair.

From the owner: Here at Viaan Electronics, we handle all your Electronic Equipment Repair and Services. Any product…read morefrom any manufacturers. Whether it be a component level failure, normal wear, environmental damage, software or firmware corruption. Viaan Electronics is here to help you. We refurbish and repair your entire unit, and fully test all equipment 100 percent before leaving the facility. So you can save on the high cost of replacing the whole instrument.

I operate a local business in Grayslake. After a quick search for printer repair I gave Hansen…read moreAssociates a call. Tammy was extremely helpful in guiding me through some maintenance on my scanning hardware. What I loved the most was the conciseness in her response to all my questions, depth of knowledge, and a long term fix option. They were able to get me up and running quickly. Most tech services lack what Hansen Associates has. I would go back to them in a second for any services they offer.

Our company has been using Hansen for our Sharp copier / MFD for almost a year now & are thoroughly…read moreimpressed. Kevin and his team are consistently very responsive, friendly, and great to work with. They put in the extra effort to make sure we're always very happy with their service. I'd highly recommend Hansen to other businesses looking for a new copier / MFD. We were fed up with our old vendor & couldn't be happier to have switched over to Hansen.

Took my camera in and when they couldn't fix it because Canon wouldn't sell them the part,…read morecontacted them and shipped it directly to Canon very quickly! Very good customer service

Great customer focus! Their representatives communicate the potential problems and are honest about…read morepotential repair costs.