Beyond thorough. Very in-the-know technician. Contact Ray. You won't be disappointed.read more

Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

I have had 4 major internet outages (lasting 18 to 26 hours) in the last 6 months. The customer…read moreservice is lousy and communication is very poor. They blamed a "third party" for the outages on all the outages and never really explained what happened. One of their excuses was a electrical pole was knocked down in Titesville Florida, which is over 50 miles way! We work from our home and this is NOT acceptable. And it was not that fast and throttled down in the early evenings! Now they want to bill me THROUGH my billing cycle for their crap service. Stay away!

Less than one star for this store that will tell you what phone they use. How the troubleshot…read moretheir phone and what they've done "should work" your second time in the store for the same issue. This time the requirements to resolve it put in the note by the tech team you were escalated to.m, they refuse to acknowledge the notes. Tell them this problem has repeatedly left you without phone service where your life situation leaves you with life threatening need for service they shrug. Of no use and they literally don't care right up to the manager on duty.

I found better options online than what was offered in the store. I don't like that they don't…read moreoffer the same options in stores as they do online. So save yourself the hassle don't go to the store and do everything online without them.