We walked in with a very frustrating problem that stumped two agents on the phone and took several…read morehours before we decided to get in the car and show up in person (15 miles away). Tee Tee did a great job and fixed our problem with a smile. Thank you Tee Tee!!

Folly Road location refused to accept a return; I was advised to take to the store by customer…read moreservice. The Rep refused and said she had no idea why I was told that. I called customer service back and she asked for information to report the store to the corporate office. I was given the run around by the young lady in the store, she also said to take it to UPS. Of course UPS said they only take routers back and not cell phones. Called customer service again and was advised that they could mail me a return label which would take 8 weeks. Of course, AT&T is billing me until they receive the phone back. They also ported my number even after I cancelled; which was the same day. I was told they would not port the number until the phone is activated. That was also FALSE! Run do not support AT&T, scammers

Made an online appointment through their site for an iphone screen replacement for last Friday…read moremorning at 10:30. I received a text back confirming that they "had the screen" and quoted the price. When I arrived and verified with "Nate" that I was there for the scheduled appointment, I was told that "oh no, the techs don't get in UNTIL 11:30 to do the repair". I'm sorry, what?? What type of business schedules a repair for an hour before their employee arrives. Needless to say I was not waiting around for a solid hour and then likely another hour for the tech to actually show up for his job and do the repair. Additionally, Nate didn't really see the problem with this at all and barely apologized.

Reasonably priced and quick-working. The hdmi port in my ps5 broke and they repaired it and had it…read moreback to me in 5 hours. Thanks for the help

James Island store is vacant. Drove there for a phone battery and it was empty. Guess i waited too…read morelong.

After trying several other places, I was able to get my watch batteries replaced. The owner was…read morevery helpful finding me several other items I needed. Next time I need batteries this is where I will go.

Came in the evening of Dec 23rd 2025 and was helped by a new rep named Brandon who was in training,…read morealong with his trainer James (who is basically a phone wizard). Both of them were patient, knowledgeable, and each took the time to explain everything clearly to me during my eSIM activation after a trip I had taken where my previous SIM card failed. James did a great job coaching without taking over, and Brandon handled things confidently as well. Hands down one of the best in-store Verizon experiences I've had. I've grown so accustomed to being pressure sold phones at typical phone stores in the past, but not here. These guys actually helped me to save money on my bill each month! This isn't your typical lazy/scammy phone store, hence the outstanding reviews in comparison to others in the area. Huge credit to both reps that helped me out.

James was extraordinarily helpful. We had multiple phones to…read moreturn in, upgrade, with some complications, etc. James was patient and very friendly. He made the process efficient and made sure we were able to take advantage of every deal and discount Available to us. We are very happy customers!

Four hours, solutions offered did not solve the problem. I was given an appointment with a "genius"…read moreand we made it to Chas about 15 minutes before they opened I don't really like their system of seating you at a table and one person taking care of more than one customer at a time. Between the time they take to go inside and ask a question about how to tackle certain problem and helping other people you waste a lot of time. By 1pm the place was packed like there was a Black Friday sale, I can't imagine getting there at that time. Store and tech support should be in different places but it is what it is I didn't buy any accessories because had spent a lot of time seating idle The rep that helped me though deserves the highest accolades ever given at a place where the only thing missing is a whip to direct employees and customers. I would not work in a place like this for the world I think I am being generous with three stars, nothing but problems with the IPhone 17Pro, wish I would have kept the XR I had before. Apple you really made a good phone into a piece of crap in Les than six years I see no improvements but inconveniences malfunctions. I get more robocalls in a day than I had in six months!

Want to say A VERY BIG THANK YOU TO MASON AND JAY for their very kind thoughtful intelligent…read morecompetent assistance regarding my current situation !! It was most helpful and encouraging! It was my 1st visit to the Apple store and both impressive and productive My grandson was instrumental in my visit With sincere appreciation Patricia DeMatteo

Really impressed with the time shared to me in regards to repair for a reel to reel tape player…read more Owner, Emil(sp.?), has not worked on a reel/reel, yet did some research to suggest some possible fixes. I will attempt these suggestions this week and hope it fixes the r/r. If no go, Emil asked me to call him and possibly drop it off work at his store. Wireless Clique is most helpful and willing to spend time to make things right.

Courteous Quick and Affordable! Easy to find and explains clearly…read more Highly Recommend! Thank you so much!

Bonnie is nice but the male manager is beyond rude. I would definitely not visit this location…read more They were also rude to an elderly man while I was waiting. Do better. If you want to me in customer service, you have to be respectful to customers. Not a hard concept.

Brown, the manager verified my sons trade in was going to apply as he'd thought it would and walked…read moreus through the billing as we turned in an old phone. The experience was great from start to finish and Breton had us out of there in less than 10 minutes. Highly recommend d these folks and Breon is an All-Star.

AS GOOD AS IT GETS! Cliff at Village Computers is extremely knowledgeable, efficient, and a very…read morepersonable individual to deal with. He doesn't rush you in and out, takes the time to explain the problem in simple terms that is easily understandable and leaves you with the impression that fixing your computer is the most important item on his agenda. Straightforward, honest, efficient and dependable. As good as it gets!

I don't often post reviews... but being a small business owner in Mt Pleasant ( MY HOMETOWN) I felt…read morecompelled to do so... if you EVER need help with your computer.. THIS IS THE place to go... you can not only 100% trust their expertise ... they are fair and honest people.. I'd honestly trust them completely.. I've only needed them twice... and first time was several years ago... I ONLY remember that he fixed what was wrong.. and I trusted him... I recently used him ( Cliff Toner) and he treated me this time like I was a regular customer.. I'm just passing on to you what I KNOW!! He gets a 50 star rating from me!!!

Cricket Wireless Authorized Retailer on Sam Rittenburg Boulevard in West Ashley is a great place to…read morego for quality wireless service at a really good price and value. The staff here is very knowledgeable and professional and is able to help you with just about any wireless and phone need you may have. I have had a really good experience every time I have been to this location.

Awful experience. Be careful from this store. Visited the…read morestore 03-22-2021 in afternoon. 1st she got my id when in prepaid no company wants id. Suspected scam from here Than she forced me to buy unlimited plan when I refused as my mom doesn't need that plan, the lady got rude with me, than she denied to give me the plan of $30 ( when cricket website willing to ship me the sim card and plan to my house) (may be the lady is not getting much in this plan). Than she charged me $25 for activation and $20 for sim card plus the plan price $40. Man altogether $75 and tried to make me fool. ( a regular customer). She is literally rude and never willing to sell the plan. Please be careful. Hopefully she will not misuse my id. Finally I got verizon card for $35 for 2 months. If you are big fan of cricket try buy from its website not from this store atleast. Definitely not recommend this store. But cricket yes its a good company. Just try to avoid this store and save your money. Worst Worst Worst experience ever from this store. Suggestion ,Please be respectful with customers, the reason happy customers make a good company