They were able to help me pretty quickly and they were friendly enough. Close to other places so…read moreknocked out a few errands at the same time.

I had a billing problem that I tried to fix over the phone. It was hard to explain the problem to…read morepeople when it isn't face to face. Janequa listened to my problems and understood completely. It was complex, as a result of dealing with four different people in four different countries trying to solve the same problem. Janequa had it fixed within 15 minutes. If I have another problem, I will go directly to Janequa. Another associate brought my husband a chair with arms and a back because he has a hard time sitting on the benches, which was very thoughtful. We expected to have a hard time, but it was a pleasant experience. Before we went to West Ashley Xfinity we were deciding which company to switch to, but now we are definitely staying with Xfinity.

This Verizon Store on Dorchester Road is in a great location. This store is very clean. Today…read moreBrittany was our sales associate. Brittany was very thorough to look through all the promotions to get the best deal. Thank you Brittany!! Easy 5 Stars !!

After going to the Verizon at Tanger and them being out of iPhone 13 minis, I was going to lunch in…read moreWest Ashley and stopped at the Verizon corporate store. There was a ton of people sitting around and a guy told me they were all waiting and the wait was over an hour. Not for me Jack! I turned around and walked right out. After a few hours passed I remembered there was this Verizon location right up D Road. Duh Rebecca!!!! I walked in and there were three employees and one customer. Perfect ratio! I can't remember his name, let's say Kyle. Kyle was very knowledgeable and able to go right to the back and get me an iPhone 13 mini, case and screen protector. He had forgotten to do the reimbursement for sending my perfectly good iPhone 8 to be refurbished, so I told him not to bother I'd just keep it. I had been there for an hour already and there was NCAA basketball games being missed. PRO TIP - before leaving the store with a new phone make sure you can make and receive text and make and receive phone calls. I asked him to call my phone and nothing happened. He then said it was bc of the 5G SIM card in the new phone and took my SIM card out of my phone I came in with to get the new one to work. Weird. But I was then glad my phone wasn't being shipped off to TX without being able to make and receive calls on my new phone!! All in all an easy experience and I'm happy with the great new camera on the phone. Can't you tell the difference in my food pics?!?!?!

Verizon Wireless moved from its cramped storefront in the Mount Pleasant Town Center, to a large,…read morespacious location on Johnny Dodds, just up the road, next to Ethan Allen. (If you find yourself at the IOP Connector, you went too far.) A team member checked me in as soon as we walked in the door. The new facility was bright, spacious and designed for customers' ease of movement among product categories and each manufacturer's models within a product line. Within 5 minutes, Katie approached us and wrote a written assessed my iphone5 to assure its 'good' condition. And, with this piece of paper, I qualified to trade-in my 2 year old iPhone 5 and take advantage of the iphone 6 promotion ... purchase an iphone 6, priced at $199 with a 2 yr contract and receive a rebate of $199. It seemed straight forward ... my out-of-pocket cost would be $0.00 (plus the standard upgrade and associated taxes and fees), You're right ... It was too good to be true.... I was approaching s perfect storm: 1) the promotion ends September 30 2) the rebate was actually in the form of a Verizon gift card 3) the new iPhones were sold out ... a phone, ordered today, would not arrive until Halloween .... making it logistically impossible to complete an in-store trade by Sept 30 in the manner I intended (which was to put the purchase on my Verizon account then immediately apply the rebate to the account to defray the cost). Katie further explained that since the phone would be s back order: 1) the entire purchase would have to go on a credit card (not my Verizon account). 2) I would receive another package from with mailing instructions for returning the old phone to Verizon. 3) Verizon would mail out the rebate card after the package was received and processed at the trade-in center. 4) Then, with card in hand, I could stop in at the Verizon store and apply the card amount to a current Verizon bill. Bottom line, the total amount for a phone purchased today would show up on my Visa bill in November and it probably would be January before I received and applied the rebate card from this September promotion to my Verizon account. Katie was poised, courteous and professional; her approach and manner did not falter after my husband decided he would wait to upgrade his iphone 5 when the iphone 7 is released next Fall. We 'did not shoot the messenger' and Katie did get my sale. Since I was not leaving the store with my new phone, today, i actually purchased and back ordered the iPhone 6s for an additional $100. As for my husband, all he could do was lol.

The staff here are not honest. Two times ago they told me I didn't have to trade my phone for the…read morenew phone deal and after I did it Verizon started charging me because we were supposed to do the trade-in. just now I went there because I was emailed an offer that I was interested in taking. When I got there they acted like the offer didn't exist even though they reviewed the email and couldn't refute anything it said. when I asked to speak to the manager to try and resolve the issue, I was lied to and told that they do not have a manager.

I had my television at spectra electronics and Richard fixed it and it been working perfectly with…read moreno problem picture clear and sound great would refer anyone to him

You've been warned. I took my 65" Samsung Tv to him. It was…read more$45 to diagnose. He told me it was a board, which would be $350 to fix. I had to put $100 down to order the part. 1 week later he let me know the part was defective and had to get another. 2 weeks went by and I heard nothing. I followed up with multiple text messages, with no response. On the 3rd week of no reply, I called and finally got a hold of him. He then told me the screen was also busted and it would cost WAY more money to fix. This was not worth fixing at this point, as it would outweigh the cost of buying a new one. He told me he doesn't like to tell people they should just buy a new one, cause he feels bad, but this would have saved me all the money I am out now. No refund and now he gets to keep my TV for the parts and the board ... I would not recommend going here for anything. You'll likely just be throwing money out the window.

The Best place in the Charleston area for commercial radio systems. The custommer service is…read moreamazing. The owner Wray Lemke is an extremely Qualified professional. Anything commercial that deals with telecommunications, cameras, two-way radio systems, government/defense applications,Ships you name it. They are the best at it.

Terrible customer service. My husband called there and set up and appointment prior to going as he…read moreneeded to coordinate getting his work trucks there. My husband rushed there to make the appt... and the owner shrugged and said, "the guy that can help you already left." My husband informed him that an appointment was set and that this was very difficult to coordinate getting his work trucks there. The owner brushed him off and suggested that he go to radio shack. Unbelievable! So he did, and the customer service was amazing! So thanks for referring us to them for all our future CB radio needs!

Any designer you want you can get at Sunglass hut and Ray bans and Maui Jim's which are my…read morefavorite. I bought several pairs from them. However, I walked in because I needed a case for sunglasses and something so to hang them on so I would quit losing them and I found Haley who waited on us and was kind, professional, made me wanna spend money there. Her boss is lucky to have somebody that's so knowledgeable, well-versed in the product and really cares about customers she made her experience great!

Sunglass Hut on South Market Street in Charleston is a great place to go for all things sunglasses…read moreand eyewear. I really like the selection that they have available and I am regularly able to find a pair that looks good and works well for what I am attempting to achieve. The staff here is very welcoming and patient to make sure that you find exactly what you are searching for.