A complete failure from start to finish. I had an overnight delivery that required a signature. Not…read moreonly was it picked up late, but it was delayed multiple times. Eventually, I was told the package was "damaged" and undeliverable, forcing me to drive an hour to this facility to retrieve it. I arrived at 9:00 AM, only to be told the package "wasn't in the front" and was "somewhere in the building." The staff's excuse was that "damage" might just mean the label was damaged, which apparently made it impossible for them to find. Instead of taking an extra five minutes to look for it they told me to pull up my app, file a claim, and call the customer service line. I drove two hours round-trip for a signature-required package only to be told to talk to talk to someone on my phone. They are disorganized, lazy, and have zero interest in actual customer service. Avoid this location at all costs.

My FedEx package has remained stuck at this North Charleston, SC location since 3/14/25. I've…read morestarted two tickets, one complaint (via FedEX) and still no movement. I can't file a claim because I am not the shipper. The shipper will not file a claim because it's "easier and takes less time" to just remake my prescription glasses. ARE YOU KIDDING ME! This is a horrible business policy and a waste of resources. You can't even make an email complaint to FedEx yourself-you have to call the FedEx Customer Service and they make the complaint and give you a case reference number. That's one way to never get any complaints.

Came in to get something shipped out and the service was carried out. They gave me plenty of…read moreoptions for my needs . They all were friendly and provided good customer service! Fair shipping prices for today's economy.

4 Stars for super friendly service and quick delivery on a rushed order…read more I went online to order three mounted posters, but the FedEx website was giving me an error on my downloads, so I called the store directly. Jacqueline helped me out and gave me an email address to send the order and gave an enthusiastic yes for having them delivered in two days to a local address. She was super friendly and helpful! After I emailed I called them to pay over the phone and was assured the receipt would be sent to my email afterwards. I just reached back out because a few days later to get the receipt that never came... crossing my fingers I don't have to call! Overall, very satisfied as the posters were delivered on time and the service was really positive and kind!

William and his company packaged our clothes that we left in our B&B and sent them Fed ex last…read moreFriday and were delivered the following Sunday. All items enclosed and packed neatly. We really appreciate the service and the price was very far. Would highly recommend their service. Roger and Renzi

Excellent service. Kind workers. Problem solvers. Always happy to help. Been using for years. Love…read morenew owners.

Great customer service for ups fedex. Plenty of space for large packages clean and friendly…read moreenvironment

From the owner: Shipping and print center handling UPS, FEDEX and USPS. Anything from business cards to blueprints.read more

Great location super close and next to good stores. Easy dropoffs. Much faster by 10 fold than upsread more

PostNet is my go to spot for shredding services! Excellent value as well for the amount of…read moreshredding I needed to get completed. Great Staff easy to work with. Five Stars !!

The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Postal Pal in Goose Creek…read more I had a bad experience, very, very poor customer service. We always try to support local businesses in our town and so we can take this business off our list. One of the services that they advertise on the front of their building is making signs. I took in a small already fabricated metal sign on Thursday with a copy of what we wanted to put on the sign. I went back in on Tuesday mid morning just to see if there was any progress the and if they had a proof. They lost the sign in the store so I stood around for 30 minutes while they looked for it. Then I was told another employee will be in at 10:30 that may know where it was so I decided to head back over at 10:45. Once in the store, I was totally ignored by the lady that was the one that actually took my order. She was within 6 feet from me, didn't say a word and she went straight to the back room never to be seen again. That left one lady at the counter, waiting on multiple customers as they came in while the gentleman was preoccupied with something else. I was able to get his attention after 30 minutes and asked him if I could speak to him in private. That other employee ended up showing at 11:30 went back behind the counter and then all of a sudden the gentleman reached up on the shelf and I heard him say here it is. Handed it to her, and then she came over, laid it on the counter in front of me. No apology ! They just continued to go about their business.

I am SO happy I found Fed Up Postal Unit today! Ms Shannon was so incredibly helpful and kind when…read moreI needed to return a package. And can I just add how easy it was to drop off locally instead of heading across town. I will definitely be sending/receiving my packages with Fed Up Postal Unit from now on. Oh and let me mention her Notary services, printing, logo designing and digital marketing services as well. All around one stop shop for all your needs. Amazing find today!!

From the owner: FedUp Postal Unit is your full-service authorized shipping center in Moncks Corner, SC,…read moreconveniently located off Hwy 17A. We provide expert packing and shipping services via FedEx, UPS, USPS, and DHL. Whether you're returning an order, sending a care package, or running an e-commerce business, we make it easy. Stop by for fast, friendly, and reliable service."

So helpful with my Christmas printing!!! Shaniece was so…read morehelpful and friendly! Thank you Shaniece and Fed Ex in West Ashley :)

Joyce was so helpful and nice even when she the store was busy with calls and customers. She took…read moreher time helping me checkout. Always appreciate a good experience in a place I don't frequent. Found some great deals on clearance also!

Came here for the first time today to drop off a package for shipping. This is a brand new building…read moreand there's nobody at the reception -you pick up the phone there and they'll come to the window to get your package. You can drop off any size package here. Come prepared with filled out shipping labels, for faster service time. I'm glad to see this new facility up and running as I will be using their services a lot for my business.

I get filled with dred every time I get a notification that something is going to be sent to me via…read moreFedEx because these people are the absolute worst. They never attempt to drop it off, instead i get texts saying that my package was undeliverable and that i wasnt home (never true and we live in an established neighborhood so we're not hard to find) and its always late - if they dotn just send it back to sender after two "failed" "attempts". Never have good experiences with receiving packages from fedex

This is my second time coming here, I have some work that needs an annual fingerprint (just in case…read morethey changed lololol). Both times Tammy was the technician. Today was especially smooth, I was in and out in under 5 minutes. I am tough to take fingerprints for, for some reason... I once spent 30+ minutes at a self service kiosk for a set of prints, but Tammy got them fast and easy. I showed up early and she was ready for me, and I even had time to get to a post office because of that. Thanks Tammy! J.Ja

I had to be finger printed for a job and these guys were the best! I was greeted at the front door…read moreand brought back right on time for my appointment. They were friendly and professional and treated all of the people waiting with respect. They valued us as individuals and customers. The price was reasonable and service was great! If you need a notary or fingerprinting service, this is the place to call.