I can't seem to find any phone service cheaper than T-Mobile. Not exactly a rave review, but I will say that service has been good and they don't continually bombard you with upgrade texts. One complaint would be their phone purchase promos. It's unclear that the 'free phone' offer is limited by the age of your current phone. Newer iPhone models mean more trade in value. An iPhone 6, for example is practically worthless in a trade in where a 12 has fairly strong value. So if you think there is a true FREE iPhone, check first. read more

I really don't know why this store has low reviews. I had an easy, effortless experience with Marco and his crew. The staff were friendly, talkative, and helpful. My transition from an iPhone X to an iPhone 11 was really good. Keep up the good work! read more

Had issues but staff was friendly and helpful I highly recommended them. My issues was handled way better then sprint 611

I've been a T-Mobile customer for two years and this is without a doubt my worst experience ever with T-Mobile or with any sort of customer service for that fact. There was two associates working both were helping a customer and neither one looked up to greet myself as well as the two people that walked in behind me. It does not take much to look up and let customers know that you know that they're there. I was helped by Darielle Who was very combative, argumentative and I felt did not want to help me to begin with. My phone was dead and the only solution she offered me was to wait a weekend for a new phone or to buy a phone never offering me a loaner phone which I know T-Mobile does. This one experience has left a very bad taste in my mouth enough so for me to contemplate switching carriers. read more