Employees are not trained well enough! Some very…read moreknowledgeable others not so. Lots to learn but seems they're more focused on selling product and collecting bills instead of assisting someone with a problem or issue. Just pass you a number to call and may not even be a correct number

They keep closing early!! This is the second time but Yesterday specifically 9/7/23 I pulled up to…read morethe store at exactly 6:40PM check the cameras..The door was locked but the hours on the door stated they close at 8pm..I saw 3 female workers inside. Two black females & one white or hispanic I'm not sure but I saw them taking the cash drawer to the back when I pulled up so I called...they didn't answer the first time as I'm literally looking at the employees so I call again..I see the white or his hispanic female answer the phone..I ask why they are closing early & she proceeded to tell me that they have been closing early due to training..so if you are closing early for training why not put a note?? 3 store employees & everyone is doing training at the same time? I highly doubt any training was going on..Do better T-Mobile! Customers expect the T-Mobile stores to run at business hours posted on the door! Training shouldn't require the store to close over an hour early!

Andrew was very awesome and everyone in the store was very helpful to everyone who came into the…read morestore. I highly recommend coming to this location for the best customer service and experience

My experience here with Elizabeth was grade A. She and the rest of the team showed such great…read morecustomer service, went above & beyond to make sure I got the help I needed to keep my first responder discount.

My husband and I spent a long time in there yesterday switching 4 phones to verizon. Marissa was…read morethe one that helped us. She was so nice and found us the best deal. She had to spend a lot of time with us. We had only planned on switching 2 phones so I didn't have the port out number for my kids phones. She told me to text her when we got home even though she was off work by then. She completed those 2 lines from her home. That was so sweet. I really appreciate all that she did.

Horrible business account support. Manager doesn't care to help fix issues created by Verizon…read more Sales associate seemed helpless. 38 calls to Verizon and no solutions. This is insane.

Excellent service. Missy and Chase were very kind, knowledgeable and helpful…read more I will always return to this site for my electronic service needs.

Chase at Wireless Wizard in Diberville is the BEST! He is knowledgeable and friendly. He fixed my…read moresons iPhone in a timely manner for an affordable price. I'd definitely recommend Wireless Wizard for all your device repairs.

Saw that this cricket location had the best reviews in the area. Reviews did not give false info!…read moreShawn was the individual helping us and was extremely friendly and knowledgeable. We were able to find what we were looking for and he didn't just try and rush us out the door after the sale. He took his time to show us our new device and to transfer all of the old material to the new phone! Glad we went out of our way to come to this location!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our D'iberville store today.

Eddie is the best. Great knowledge would highly recommend. Was able to get my phone going and very…read morereasonable

Scammed my 14 yo nephew ou of $130! Phone was charging and able to turn off and on. Only needed a…read morenew screen. After the female put the screen on the phone has not worked at all !!! It won't charge or turn off or on. The clerk at the desk got very upset and didn't tell me until after I swiped my credit card that we had NO WARRANT. So he just "donated this business $130. And like all their bad reviews they blame the customer!!

Do not buy any accessories screen protectors from here. One month after my screen protector…read morestarted coming loose. I work 50 miles away other Verizon's don't honor warranty from this store. So I drove out of my way to be told sorry, go through manufacture. To many other store that are not franchised out to use that will warranty nationally

I went on a Friday, about an hour before they closed and the place was empty, so I'm sure the sales…read moreassociate was really hoping to end the day not having to deal with anyone, but she was absolutely fabulous! I had been hoping to upgrade my phone & possibly look into purchasing an iPad & Jessica took the time to assist me in every way, by literally writing out all the cost scenarios based on models/features/plans so I "see" my options & could really make the best choice for ME. I never felt rushed as she remained professional, personable & delightful! If you're not familiar with the area, the location might escape you, so keep your eyes peeled, it's the little strip mall, east of BK lounge, across the street from Arby's.

Came in this morning (4/30) around 11 am needing to get my new phone set up. For the life of me I…read morecannot remember the sweet girls name that helped me I just remember her name began with a 'K' ‍. She was so friendly and helpful, she's an asset to this company for sure! Great service !

Yes, i went there friday morning . They just opened to have my phone switched over to my own…read moreaccount .The employee had an attitude right off the bat . She acted like she didnt even want to be there . I forgot my id in the car and that made her even more annoyed . In the end i didnt get the probkem solved . Im glad i dont have to deal with them again ! If you