I had a great experience. Everyone was very nice, patient, and took their time helping me. They…read moreanswered all of my questions, explained everything clearly, and made sure my problem was completely resolved before I left. They really went the extra mile to help, and I really appreciate the excellent customer service.

I would give them a -10 if I could. First, let me say that there are 2 type of Verizon stores. The…read morefirst is Verizon Corporate. The second is Authorized Retailers. The store being reviewed here is the second type. I would recommend not doing business with this store. I'll tell you what happened to me, and you can decide if this store is ripping people off. I lost my phone and bought a similar replacement, but it did not include a sim card. I called Verizon support for help. They said I could go to a corporate store nearby, and get a sim card for free, or I could go to another closer store and get it for around $10. Pressed for time, I decided to go to the closer store and just pay the $10. When I got there, I told the person helping me I needed a sim card and showed him the phone. He told me the sim card would be $10, plus $40 for activation. I asked him if I could just take the sim card, go home and put it in (which anyone can do in about 2 minutes), could I activate it from my online account? He said no. I asked him if I went to the Corporate store and got the sim card for free, would they still charge me $40 for activation? He said yes, I have to pay $40 for activation no matter what I do. I said OK, well do it, and paid $53 on a credit card. I went home and did an online inquiry about this. The answer was - if its adding a replacement phone on an existing line, no activation is needed, just put the sim card in the phone and you are good to go. I called Verizon support and they told me the same thing. When I told them what happened, they said they could not refund the credit card, but would deduct the $40 from my next bill. A short time later, I was reviewing my emails, and saw the receipt from the Verizon store. Here is what the $39.99 line item description said: "OTFENS000031 Set Up and Go Service Smartphone 1 $39.99 $39.99". OK, not "Activation". It appears they are charging $39.99 for putting the sim card in the phone, and telling people it's "Activation". Like I said, anyone can put the sim card in a couple of minutes. My 3 year old granddaughter could probably do it with a little help.

Nice people, fair pricing and quick turn around. I would highly recommend them!read more

There isn't a lot that jerks at my cold heart, but my kids get me every time. With 3 months left on…read moreour contract, all our phones cracked within days of each other. Coincidence? My daughters phone was the worst. It was pretty bad. Apparently, when you are a teenage girl, your quality of life is connected to your cell phone. We visited AT&T who was no help at all. The phone repair places in the mall wanted too much money. I had seen the sign outside of this place a few weeks earlier and figured we'd check it out. I didnt like the sadness in my little girl's eyes. Like the mall, screen replacement was too much. But they have a decent selection of phones for a reasonable price. We found a nice replacement for a fair price. They even switched the new phone over and transferred her pics, videos, and contacts. They went above and beyond. Super nice, super fast, excellent value. And there is happiness back in my baby girl's eyes.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

I used their print on demand here for conference flyers and have used this location a few times…read morewhen in the area. This transaction was easy. I logged onto the website, uploaded my flyer, selected and paid in advance, and everything was ready before promised when I arrived for pick up. Customer service could use some improvement as the staff was not very friendly this visit, though service in the past has been much better. I also picked up some packing tape while here. The price point is about the same as competitors, so definitely not cheap for front and back color printing, but it got the job done. Would recommend the service.

I've been dropping of packages here a few times a week for over 10 years . The staff has always…read morebeen very helpful. Using the self service check in kiosk became my go to when there was a line. One time I did not keep my receipt from the kiosk and that was the only time a package was lost. It took a month to get reimbursed for the package, but it ended up all good in the end. I recently moved from East Brunswick and now I miss their very good service and I'm stuck with marginal Fedex offices in the Monroe Township and south Jersey areas.. I give them a lot of credit to be able deal with so many idiot customers. Ray V

This location is the worst. They are completely disorganized and always have trouble finding…read morepackages when I try to pick them up. The lines are also always long here and they usually only have one person working. I have changed my shipping location to another UPS Store after yet another bad experience

Finally UPS store with large parking! I use their mailbox…read moreservice and it is conveniently located in the mall with huge Lotte Mart (?) for grocery shopping. The guys here were very nice and helpful in recommending best deals for my needs. They were more personal than the other location I used to go to for my printing needs and mailbox service. Really appreciated it!!