great service & great pricing, quick repairs - you'll be done within an hour or two to get your…read moredevices fixed, open & close at a reasonable time for working mommas like me

These guys are great. They have fixed a number of devices for me including Apple Watch, I pad and…read morecell phone.Each job was done promptly for a fair price. The quality of the work always excellent.

Great customer service and trust worthy person. Came to buy a sim for my grand father also…read moresuggested the pros and cons about the mobile data and roaming. And even cross with the ultra tech Supp for hassle free travel abroad.

Have been a T-Mobile customer for a longggg time.. have always stopped by the Menlo Park T-Mobile…read morecenter . There is also one T-Mobile showroom opposite to the mall. They always help with the latest and greatest , and upgrades . Only issue I have with most of the T-Mobile showrooms are - if we upgrade a phone and if the chip is different (say from micro to mini ) , they charge to on the new sim ! Crazy . Being a customer for 8 plus years , they need to look at upgrading this for no cost . Anyways , apart from this , the service is good and I like T-Mobile overall.

Great staff here! The manager was very patient with me and helped me sort out my bill. Good…read moreservice

The two young men that work there are wonderful so much patience they were very helpful however I…read moreneeded to go back the day after xmas with a question about the texting on my new phone unfortunately they were both off and the manager was there a few people gathered in the store I'm assuming he was getting flustered and kinda brushed me off and my question was not answered I had to Google it all for my answers I was not happy and I was considering going to Verizon! Thank God fir the 2 young men if I had this manager in the beginning I would of never purchased from there Hopefully I don't need to go back but if I do hopefully those 2 young men are there I have 25 years in retail so I know what I'm taking about I'm rating a 3 only because of the Manager he needs to take a refresher course in customer service!

This AT&T store is located across from the space formerly occupied by Biggby Coffee in Metuchen. It…read morehas wraparound windows facing Middlesex Avenue, but the entrance is on the side. The store is typically staffed by only one person (usually Rosa or Mina), which is reasonable given how little traffic it gets. I came for a SIM card and was in and out in 5 minutes. If staff is already with another customer, you'll either have to wait, come back later, or go home and google the solution yourself (recommended). For the amount of square feet this location has, I was expecting more stuff but there is a lot of empty space inside. There are no community tables, and this location has far fewer merchandising displays than other AT&T stores I've visited. The far wall has accessories and displays for Samsung and Google devices. The area to the left of the entrance is partially blocked off with a makeshfit wall of iPhone displays, making me wonder if this space was designed as an office or something else before AT&T moved in.

In my recent dealings with Optimum, I had two very different experiences with customer service on…read morethe phone and with the representative in the Edison, NJ store. 1) PHONE CUSTOMER SERVICE EXPERIENCE - 1/5 stars. This was a very bizarre and unsettling sequence of events. I called to change my Internet and TV to a different package. I was quoted $140 for this specific package, but informed that the price could not be changed until I visited the store and returned my cable boxes to exchange for a streaming box. Seemed simple enough. When I got to the store, I was informed that I also needed to bring my internet router for exchange, because the current one was not compatible with the new package. I drove all the way home, secured my router, and brought it back to the store for exchange. When I called customer service at the store for them to change to the $140 package, I was informed that that was the correct price, but the change would only be made after I installed the devices at home and called them back. I followed these instructions. The streaming device installation went smoothly, but the router I was given was an incorrect router. After hours on the phone with IT and customer service, I was told I would have to go back to the store and get a different router. This was the third time I was heading back to the store in the same day. I went back, got the correct router, and brought it home for installation. After everything seemed perfectly installed, I called customer service to change the price to the previously quoted $140 package. This is when things started to get beyond frustrating. I was told that there was no such package and that there were no notes on my account depicting these discussions. How could this be possible? I had just been in the store with a representative, who heard the $140 quote and quoted me the same in person. Now, after following all of the instructions, visiting the store multiple times, spending hours on the phone, I was being told that this deal no longer existed? I decided to take a break and call Optimum the next day because it was too stressful. The next day, upon calling I continued getting told that the deal did not exist. Very frustrating and unprofessional experience. Felt completely like a bait and switch situation- "do this and you'll get this price" but then you do what is asked, and Optimum doesn't follow through. Horrible!!! 2) IN STORE EXPERIENCE - 5/5 stars. Andres P. at the Edison, NJ store was incredibly welcoming, helpful, and attentive from the start. He calmly guided me through the steps, and when things started to go awry, he told me he could assist speaking to customer service and would have my back. He had plenty of notes documented on my account and confirmed everything I had shared to customer service. Andres really knows how to deal with clients. He is thorough and makes you feel like he really cares. I am 100% sure that if it wasn't for his help, the deal would not have been pushed through. He verified everything and stood by my side on the phone when explaining the situation to customer service. Thank you so much to Andres P. for his dedication!!!

Got here to exchange my old non-compatible extenders with new ones. The rep at the store seemed…read moresharp and focused just about work and not care for any pleasantries. She just answered to my questions and was not really willing to share any additional info. What was awkward being around in the store during this transaction was the silly argument she and another store associate who complained about not being able to go for lunch and how he was starving as he couldn't leave for lunch until she did. They just couldn't stop the mud-slinging at each other until a customer left. Wish I had gone at a different time and not been a spectator of their nice lunch debate.

0 star for the sacmers! In Newark Ferry str,I brought the company's pc for service and paid for the…read morerepair. They told me it would be completed in 48 hours. They neither called nor texted me. After 48 hours I came to the store and they said that the computer is not ready and that they only found a fault. I took the computer back, they did not return the money I paid them. They are ordinary scamers. If it is urgent and important for you, DO NOT GO TO THEM THEY ARE SCAMERS.

Great service! I was able to get my iphone x screen fixed in less than an hour. Paid about $120…read more(including tax). It would be about $280 at Best Buy and Apple. Yea, you read that right, $280!!! That's more than double. Sorry, not sorry, definitely don't want to spend that much! I was able to score a free tempered glass screen protector too!

They have installed and supported our office system for several years now. Tech support is reliable…read moreand readily available. They have resolved our soft and hardware issues very timely and efficiently. Thus we are able to operate smoothly knowing that their help is a call away if needed. I support their business.

I discovered this shop off a basic google search for the area I was in at the time. I initially…read morespoke to one of the tech reps, a gentlemen by the name of Kyle. The exchange was very professional. No arrogance or condescension, just clear comms on what my issue was and what they could do to resolve it. I vetted some other shops in the area as well. Linx 8 pricing was very reasonable in comparison. I believe a big part of that was the free diagnostic on my computer. In many other tech shops, a diagnostic, by itself, will run you upwards of $40 to $50. So that was already key indicators in terms of value add. Also, the work they do on your computer is automatically covered under warranty, so that was reassuring as well. Full disclosure: at the time of writing this, I'm still having them trouble shoot an issue on a computer they worked on for me, but it's very minor. However, the original work they did for me was solid, and the customer service was top notch (very consumer-centric), which, in my experience, is key in these sorts of things. So, for all the reasons mentioned above, I'd definitely recommend giving them a go if you're having any computer issues. The owner, Ali, is also very understanding, and threw some stuff in free of charge to get the job done. If you go here, you'll likely get more value than you paid for.

Awesome service from this place! I needed a new screen protector and phone case, and they ordered…read moreit for me with the cheapest prices in New Brunswick. It was amazing how I could get a glass privacy phone protector for cheaper than the next best, also local phone repair and accessory shop in New Brunswick. Jaslie was AWESOME in helping me out!

Customer service: 10 tech knows what he is doing. Counter girl knows her numbers. Very efficient in…read morebreaking down service. Approachable people willing to help solve technical problems with lab top. My computer runs well now. Area: Not there fault but it's a little seedy. The store is safe with a cool buzzer that lets you in & locks so it's like NY. That's a good thing. Give them a 9. But not their fault. Business: 10 great hours! Only have Sunday off. Surprisingly they were open! Bye the way I forgot to mention that they I'll call you & keep you in the loop. Thanks guys! Great job