been a verizon customer 40 + years, 1st 35 it had zawesome customer service. today, it has zero…read morecustomer service. no lie. not to mention the fraudulent billing practicrs & the junk phones they now sell...from a+ to f is a disgrace & the ceo's could care less. money, root of all evol verizone stands for. (evil)..cant wait to become a non-customer. wont be looking back or missing this greed focused co. (p.s. seen many "giants" fall cuz they lost sight of what made them giants...us people...its always been us that made them giants. shame...in...them! ) my star needs a minus before it. .

We were sent away with a deactivated phone. For 2 days we were under the impression we needed…read moreaccess to the Apple ID to active the phone. We went to the Apple Store and were told our carrier, Verizon has to activate the phone. So we went to a different Verizon store and they chuckled and said "we don't claim the flint location" Our phone is now activated and working. Thank you to the Lansing, Verizon store.

Fixed my iPhone 6 screen and battery for a reasonable price and I got a free screen protector…read more highly recommended shop for phone repair and accessories

He was very quick! He was helping other people while fixing my screen, but in just 20min my screen…read morewas fixed. Looks good as new and he put a screen protector on. It was inexpensive compared to other places nearby (just over $50 for an iPhone6 screen). I will definitely go back again and I highly recommend this place (he didn't ask me to say this).

For a cellphone provider retail store, this one isn't bad…read more We use Sprint/Tmobile and this location is better than any other Sprint/Tmobile brick and mortar retailer in the area. The wait time is very short, they usually have what we want in stock and the staff is a bit more knowledgeable than they seem to be at other location. Oh, and this one doesn't need extra security at the front entrance and cameras in every nook and cranny thanks to theft or arguments, like the one across from the mall. I picked up a new IPhone 12 here recently, they had what I needed and we were done and ready to go within minutes. They downloaded everything, processed the payoff for my old IPhone, which I kept, and activated this one all within a few minutes, while handling another customer. This store is the most efficient for getting things done in person. With the other locations, I'd rather just order anything I need and get it shipped. This location usually seems to get what they're doing and remains pretty efficient at it.

For the past four months my service has been horrible. I pay for the best data and I always pay on…read moretime but I can't load anything on my phone without Internet because I can never get connection in my house which is in Swartz Creek. Me and my husband are definitely switching as soon as I get my phone paid off because this is ridiculous and shouldn't be happening.

They're super professional, with good service, advice, low repair estimates, very quick turnaround…read moretimes and a decent array of phone and tablet accessories etc... I have taken my iPhones in here a few times for repairs. The last time was for water damage and rice stuck in the charging ports. My new iPhone was repaired within minutes. If it can be fixed, they will do it in a jiffy and at a low or affordable price. They didn't price gauge or try to upsell products or do extra unnecessary repairs or try to inflate what's needed. They're extremely honest, don't inflate prices and are very good at repairs. It's better than driving down to the Apple store near Detroit for any repair or tech issue and I wouldn't want to send any of my devices in for repair. I would recommend them to anyone.

Hi, I took my iPad in for service and JJ & Jeremy saved me hundreds of dollars! Apple previously…read moretold me I could send it in to them for repair and it would cost $300-$400! CPR Cell Repair fixed it for only $20... yes, $20! The service was very fast, courteous, and professional. My daughter had previously gotten her cracked screen on her iPhone repaired and recommended them. What a life saver! Thanks again and I'll definitely be coming back if I have any issues in the future. I am highmy recommending your business because I am satisfied with your service and honestly.

I've had enormous problems with customer service (at the 800 number) switching my AT&T phone number…read moreover to a new carrier and a lady at this location finally got to the bottom of what the problem was and I was able to switch my phone over. Everyone in town showed up at the store right as she was beginning to help me, but she stuck with me and was very helpful.

My mother-in-law (MIL) had her home landline hacked an elderly offense). I spoke with the…read moresalesperson Jennifer and asked if she could help me the next day to provide my MIL a basic cell phone and new number. Jennifer took her time with my MIL and helped explain to a 86 year old widow how to operate the new phone and placed her on my phone plan to save money. She was just as I expected, very polite, genuine, professional and very interactive with my MIL, wife and I. We were all very happy when we left the store feeling reassured we made the right decision.

Was having issues with swapping my sim card and kinda fell in the cracks of a policy that was…read moremaking it hard for them to assist my needs. Even though I was limited to what they could officially do, they still managed to work there magic and restore my phones functionability. Five stars for helping me out of a tight spot! These days your phone is essential for day to day life. Thanks T-Mobile for helping me out!

I went to Metro and purchased two phones got home try to navigate set up took almost an hour to set…read moreup I no longer want them and the store will not give me my refund the customer service told him to do and now we are stuck with theses phones that we don't want Metro on Miller Rd sucks it's not fun getting old with no one to help you with new phones.

I love visiting this metro! It always is clean and smells good! Great customer service! Very…read moreknowledgeable and patient. The workers are honest with prices and go above and beyond to fix any technical issues you may have! I highly recommend. You will leave satisfied every time

From the owner: Switch today & enjoy America's largest 5G network.read more

Absolute bullshit. I fell down some stairs and wrecked my…read morephone, took it to them to fix, paid $100 dollars, they fixed it and I had to bring it in a few days later due to water damage because they didn't seal it correctly. They fixed it the second time free of charge, they also had to fix my speakers due to the damage caused by their failure. I asked them REPEATEDLY if the phone was fine again for water, they assured me it was, and that it was back up to its water rating. I wasnt entirely sure so I have been careful around water, until today. While cleaning my cats fountain I accidentally got some water on the phone, didn't think anything of it because its been fixed correctly the second time around, right? WRONG. I am typing this review while WATCHING the bottom right half of my screen turn black and blue AGAIN because they failed to fix it correctly the second time too. They also rushed me out and now I know why. I give up with them. I am not bringing it in a THIRD TIME for them to fuck up and lie to my face about it.

i had went and got my screen fixed paid 80 bucks for it for it to go and pop off a month later how…read moreto take it back to get the screen fixed again all over again when they could've just did it the right way first time

I wish to express my gratitude to Justin, the technician who attended to my service on December…read more22nd, for effectively resolving a complex issue with my Wi-Fi. The sales department also demonstrates commendable patience.

Everything. I have been a customer for 30.years. I have never been late and have an expensive…read moreplan. I arranged auto pay due my brain lesions abd it's easier for me. After months, they decided not to take out a payment. No letter. No email. They just cut off my service. It is impossible to actually speak with a human. I would not recommend comcast to my worst enemy