I have always had excellent service at this location. The…read moretechs are amazing in their knowledge and professional.

BEWARE. DO NOT SHOP HERE. We traded in our phones with a skinny black guy a few months ago and he…read moreautomatically added two services to our account, phone protection, and next up anytime service which cost us each $20 a month so $40 extra per month. Never in the 25 year history of my AT&T account have I had any kind of service like this and I'm on my 4th call with AT&T trying to get it reversed and it's been a freaking nightmare and the whole time we're paying these fees and they won't reverse them. Do not trust do not go here.

Shameful customer service. Have been here on five (5) different occasions (right when they've…read moreopened, midday, and even during the evening), and each time is like the last. There's consistently about 25 employees simply scrolling social media on their personal phones and quite literally IGNORING customers who are willing and ready to purchase products or get help with products, and very few employees actually helping, or showing a mere willingness to help customers. Understand that not every employee is a technician who can help with technical Issues, but again - the obvious failure to even acknowledge customers who are there to buy products, interact with new products, or those who are simply browsing, is quite abysmal. Aside from this, be prepared to wait a minimum of a complete hour before even being acknowledged/helped, no matter the time of day, nor what you came there to do. The service and experience here does not compare to the selection nor value of the products they sell here. I'd go to another location, even if you have to drive to Boca Raton or Aventura.

Busy as usual in here...this store has recently moved to a new space across from the old one and…read morethe mall is going through a complete renovation. Had the chance to quickly browse some of the new Apple iphones. Figured out how much it would cost to buy a new iphone with my trade in value. Mine is on the fritz and five years old. At these Apple stores you must have a standing appointment or get really lucky to get a rep when you walk in.

Traded in my phone online and decided to hand in my trade-in here instead of mailing it back [which…read morecould take weeks for processing] Service was prompt, with a show of my ID and handing the phone over - easy return option. Got a receipt for the trade-in confirming my offer and I was on my way in about 5 minutes

I went to the location based on the positive reviews. The helpful people must have had the day off…read moreand left the disgruntled unhelpful ones. I will not return here.

Friendly staff. Very nice office…read more Long waits. DMV of cell phone stores? Possibly.

Fast, reliable, and super convenient! Phone Repair Guy Mobile came to me, fixed my phone quickly,…read moreand at a great price. Highly recommend their service!

From the owner: Phone Repair Guy - We Come to YOU!…read more Established in 1999 | Serving ALL of Broward County! Broken screen? Battery issues? Home • Work • Gym • School Fast, Reliable, & Affordable Repairs Call/Text [954-279-6067] or DM to Book Now! Convenience at Your Doorstep!

Leo was my salesperson. He was really nice and helped my find the right phone for me since my S22…read moreGalaxy finally broke. Leo made sure I got the best deal and made sure I got credits for my purchase since I've been a long time Verizon customer. He was knowledgeable about the products and his customer service exceeded. This location can get busy so make an appointment if you can.

Alex was he's so kind, patient and super helpful. He can communicate with my mom in Spanish so she…read morecan also understand the process of getting a new phone and line opened up. It was a stress free experience and I will continue to go back !

I got ripped off at this store. Went in a day or two after Thanksgiving for another reason. Ended…read moreup seeing an add on the large advertising screen they have inside for a Buy one get one free on apple watches. So naturally, I signed right up so I could gift one to my husband for Christmas and then one to myself. I looked over my bill today and noticed that I was being charged for both watches. I tried calling the store several times, no answer. I called customer service, apparently all they have available is $200 off when you buy 2 apple watches and there's no record of who the person was that sold me the watches so they can't launch and investigation. Meanwhile, I have covid and can't go in person so I'm stuck being transferred around to people just reading scripts and not able to actually help me. On top of this debacle, while I was in the store, I signed up to get business internet at my place of business. I was told by the rep that they would give me a promotional credit of $500 for switching from Comcast to AT&T business since it was going to cost me a $450 early termination fee to cancel Comcast. I signed in today to claim the credit and guess what, it's only $100!!! I called customer service and it took them 2 hours and 9 different representatives to finally get me to the loyalty department and they are submitting a "request" (pending approval) for a $400 provisional credit towards my account, no guarantee though! Not to mention, I called and set up the first initial appointment for business internet and they charged me a $200 advanced payment (which is totally understandable) to set up the account. I had an emergency and had ti cancel that appointment so I set a new one the following week and they where supposed to apply the $200 I already paid towards my first bill OR credit it back to my bank account. Well, guess what, I checked my bill and there was NO credit and the money had not been returned to my account either. After 90 min of being transferred to different departments and put on hold I finally was able to get the charge reversed. Also, my husband's name is spelled wrong on the caller ID for both his Apple Watch and his phone, my Son's name is wrong for the caller ID on his phone and when they ordered the phones for them, they mixed up who's was who's so now my Son's name shows up from my Husband's phone and vice versa. I've had nothing but issues since switching to AT&T and still have to spend tomorrow calling and figuring out how to fix this stupid mess. No one should have this amount of trouble opening accounts with a new company especially as big as AT&T. I'm super disappointed and will never recommend This AT&T location to anyone.

nice store..good service.tey have a great team there 100% recommended.they gif me a very good…read moreservice im happy with that ..