Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

Signed up with a promotion that was promised after 3 months of billing.They made unauthorized…read morechanges to account after technicion randomly dropped off a box 4 days after installation claiming it was part of my plan but never activated. Contract amount changed next month apparently due to this box that was never even activated or opened. Had to pay higher bill and return the extra box. Still constantly assured I would recieve my promotional credit after 3 months. 4th month in, supervisor even promises all mistakes corrected and would recieve the credit within the week. Week later told to wait another 3 months. 4 months into service, 9 phone calls(generally an hour or more of wasted time), always lies, always told its taken care of and never is. Constant lies even from supervisors. Still waiting for credit now pushed to 6 months. Terrible business. I've held up every part of my end and even had to pay extra for their mistakes but they will not follow through on their word and issue the credit I was promised since day one. I am now told to wait another 3 months for said promo credit. Please do not use this company nothing but lies and problems

Worst but only internet on the planet this is no joke . Just trash I wish someone would give them a…read morerun for there money and run cable out here. Everyone would switch over.

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

Had a wonderful experience with each staff member at NEPA Geeks. They were all professional,…read moretreated both my 97 year old mother and I respectfully without being condescending. Although this was a stressful situation for us, the techs made certain my mother felt comfortable after the computer was reinstalled. They were so patient! I highly recommend!

Every time our computer needs to get fixed. Or when a iPhone screen was broke NEPA GEEKS fixed it…read moreASAP. And with in reasonable time and rate. So happy they are in mountain top.

I have worked with Bridge Cable, specifically Ray and Dawson, on a few jobs for my clients. They…read morehave always done quality work and have been very reliable. I would recommend this team for any of your cabling needs.

Great installation for our office for security cameras and access control. Marcus and Ray were…read moreamazing and the other techs as well. We called a few places but Bridge Cable had the experience we felt was needed. They mounted a few TVs while they were there. Would recommend them! Thanks!