The customer service at New Castle Lock and Key was 5 ++++++ definitely would recommend them to all…read moremy friends who needed help with lock service. Great service from John and Preston

This company absolutely sucks for customer service. I have a business account with 9 vehicle…read moretrackers. One of them was never delivered and ive been trying to get a refund of the 100.00 i paid for the device. Finally, had to file a dispute with my credit card. Now verizon is doing away with the hum device program. Cant tell me how much is the new devices. Or if there is going to even be a new one. Looks like im going to look into a different carrier for services.

Amazing service. After being screwed over by another store, we brought the phone here and they had…read morethe parts on site and fixed it in 30 minutes for an affordable rate. Highly recommend!

Great customer service repaired my iPhone screen quickly and at much lower price than what I paid…read morebefore at a different repair store. Screen works excellent and owner was friendly anf courteous, would definitely recommend!

This morning, today, 8/31/2026, I had an issue with my phone, and I decided to go to the T-Mobile…read morelocated in Hermitage for service. The service technician (I believe his first name started with a K or C) greeted me was courtesy to hear my issue. He then was able to examine my phone promptly and resolve the issue in a couple of minutes. Upon further discussion he was able to set up an upgrade to our plan at the next billing cycle at a more reasonable cost. By far the best service I ever have had at a mobile phone store. Jim

to be totally honest, words can't explain the experience i had at this location. as soon as i…read morewalked in i was greeted. andrew and jeremiah, both, treated me, as well as, made me feel more than just a customer, i felt as if i was dealing whith 2 young men i have known forever! they both went far and beyond to answer any/every question i had , as far as me getting the best phone, service, plan and more! my experience/visits to this perticular t mobile location was priceless and i would recommend t mobile to everyone!!!!

Three months ago I took my MacBook pro to get fixed at cpr in hermitage . They told they would fix…read moreit so I paid the $80 fee . Four weeks later , I check and see the progress on my computer. The two guys told me they ordered the part and it's getting fixed . I finally check in three months later there's a new technician guy and he told me my computer was abandoned. I'm never coming back here again because i doubt they know how to fix cell phones or computers in the first place it's false advertising.

Awful service. Phone was taken in on a Monday and they never ordered the parts and it sat there. We…read morecalled 3 times and were told different stories each time. They had the phone for 16 days and never ordered anything or fixed it. Every time we went there or drove past the guy was playing on his phone. Had enough and told them to give us the phone back. Took somewhere else, it was fixed in 30 minute for half the price. WOULD NOT RECOMMEND!!

I have Spectrum internet. Have had it for years. We have been having some dropped connections…read morelately so we had a tech come and fix it. Here is my experience... I went to Spectrum. com to report the problem. When the router/modem was tested they found a problem and gave me options for a tech to come and fix it. I selected the 10 to 11 slot for the next day. At 10 am the tech arrived. He spent over an hour updating our outside line, installing a new modem/router and making sure that all of out TVs were set up to connect to the new equipment. He was delightful. His name is Bruce. Just saying not all experiences with Spectrum are bad. Leslie from franklin PA

spectrum mobile is a piece of ****they run a promotion on if you change…read moreyour phone service they would pay off your previous phone carrier. so I switched fill all paperwork and sent receipt. so I waited a few weeks and call talked to a representative and ask her if there was anything else I needed to do. so a couple weeks went by and discover an email that was buried in my junk mail that they needed a copy of my old carrier att which I did immediately for them to tell me I didn't respond in time. so they screw me out of almost $400. greedy greedy

Rude customer service' the lady who set up my phone was very rude, i had my phone set up i was…read morethere for some question she haf the biggest attitude, since i already speny my money there she had nothing to do with me

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Hermitage store today.