Overcharged and highly disappointed with them. I will never use then again. They also…read moreovercharged for shipping and copies. Get your services elsewhere. Stay away.

My first and last visit to this location... first, parking is a major pain. There are less than 5…read morespots designated for FedEx, 2 for trucks, and the trucks aren't parked in the designated truck spots. The lot is tiny and there's no easy way to park near the entrance. I am just leaving after a 20 minute wait, with 2 employees both working. One was struggling through an international shipment while the other managed another customer, and loudly asked the other employee if she was done yet. She helped this customer, and the other employee helped a man who arrived there after me. The two employees had to change work stations twice because evidently the software is not the same on both - very clunky operations. Even the truck drivers had to stand around and wait for them to catch up - there wasn't a line when I arrived, but there certainly was when I left. Theres no clear location to wait in line, either - just stand around.

Brought my MacBook in since it wasn't turning on, they were able to tell me what was wrong…read moreinstantly and were very very helpful! My first school week back, I was worried I wouldn't have a working computer- they fixed it by the next day and now works great! Thank you!

Computer repair and general information. I've take several different laptops to them for repairs or…read morea diagnostic analysis. They have always provided me speedy service and answers to any questions or issues I had about my computer. I highly recommend their service for your PC needs.

Appreciated much our more mature help! I was expecting teenagers and was pleasantly surprised that…read moreit was not teens but actual adult people who had knowledge and could answer questions with experience. Service was very good. Would come back in future for my needs.

Be aware of a policy unheard of by me in retail before now: I purchased batteries for a Fenix…read moreflashlight thinking that would restore the flashlight. When I bought the @$20 batteries I asked if I could return them. Was told yes, no conditions stated. I The next day in store the new batteries were tested ok, while the old ones were pretty low. Despite my having a receipt from the day before purchase, I was refused a return because the package had been opened. Then an attempt was made to sell me a new flashlight! Often I have bought a product obviously opened by a previous customer with no issue at all. This business has lost a customer. I will take my business elsewhere.

I've been coming here for years and use this store for most of my returns and package mailing. I…read moreused to have a mailbox there as well when I lived way out in the country. The staff has always been kind, professional and extremely helpful. Thank you!

AVOID AT ALL COSTS! My husband and I have a 25+year old, small business and have used UPS Store…read moreboxes as our mailing address. This location was our latest of 3 UPS Stores. The first two stores were consummate professionals, with excellent communication and service. THIS store is run by the most unprofessional, disorganized bunch of idiots, and I think they must've changed hands recently, because the first 2 years with them (this is our 5th yr at this location) was not terrible. Once a contract for services is signed, nothing more should be required until/unless at the next renewal the terms, pricing, or corrections/updates are needed. These people will repeatedly ask for forms to be refilled, indicating either extreme disorganization or something sketchy. They will claim the USPS requires the forms to be filled every 6 months to a year, which is absolutely NOT true (I contacted the postmaster). Additionally, they don't seem to know how to use the telephone or email they've been provided to contact a business box holder, so they leave written notes in the box with short deadlines to meet their idiotic requirements. During tax season, they decided to deny services in the form of returning mail sent to us at our prepaid, contracted box. This has caused us a major headache and is seemingly a breach of contract for failing to provide contracted services. The owner should find something more suitable to do, because "service" is a foreign concept to them. Advice to other business owners- find a different store or get a P.O. Box. I would never ever trust them with a package either.

I just went through 8 days of aggravation trying to get help to fix a problem that somehow occurred…read moreovernight- I could not receive emails. I contacted the tech support with my internet service provider, and then tech support for the largest software company in the U.S. Again, 8 days of frustration. I went to IT Colorado and Travis had it fixed in 1 hour. I should have gone to IT Colorado at the start!

Best computer service I have found in Loveland by far. They are fast, honest and reasonably…read morepriced. Wouldn't think of having anyone else work on my equipment. Mike W

The location on Lemay is owned by a 3rd party company, not great for a lot unless you wanna buy a…read morephone they have in stock. I had better luck at the store at the Foothills mall.

My mom and I were in the Verizon Council Tree address on 2/22/25 and was helped by Sierra. She was…read moreamazing! She helped us with some issues my mom was having with her phone and provided excellent customer service and support!

We had some yard signs made for a graduation party. The finished signs were remarkable. The folks…read morewho were working on printing them, were in constant contact with me about the quality of the files I sent, until we got it just right. They also were able to get them to me several days sooner. It was so nice to work with people who were so professional and kind. I want to thank Rachel, Gabe, Terry, Emily, Chase, Mistie and Heather. You all were so wonderful to work with. Thank you so much!!!

The lady with short hair and glasses is always rude. Everyone else has always been kind, but I do…read moreavoid going there now because of her.