My phone was locked and Verizon couldn't help me. They suggested CPR CellPhone Repair on Harmony…read more Tyler was extremely patient and knowledgeable. He figured out how to reset the phone and luckily nearly all my data was saved. I'm very appreciative of Tyler. He did an excellent job. Kudos to Tyler!!!

Came in with my broken phone screen. They had to order parts so took a week for those to come in…read more You will need to pay half up front if they dont have the needed parts. They did a good job fixing my phone. They did let me know of some other things that were wrong inside but i opted to not worry about it. Staff was friendly and knowledgable. Once they got the part, they called me to let me know it was in. I brought my phone in an it took 2 hours to get my phone done. So quick service. Only reason for 4 stars is that price seemed a little high

I came in with a cracked screen. Nothing else wrong, no issue functionally, just an annoying crack…read morein my screen. I was told 2-3 hours. I came back at 2 1/2 hours and was told it would be another hour. I waited at the store for ANOTHER 2 1/2 hours only to be told that they installed the wrong screen and I need to leave me phone until Monday so they could install the correct screen. I said absolutely not, and they told me they cannot let me leave with the screen they installed. I said fine, and they were supposed to put back my old cracked one. For whatever reason, they did not put back the old one and I was told to come back first thing Monday (i.e. today). I turned my phone on, and it was missing the S Pen, it said NO SIM - Emergency call only, and it immediately overheated and turned off. I called the store from my husband's phone and was told to leave it off for a bit and the issues would resolve - that it was just because it had been heated up to remove the screen. I left it off for another 2 1/2 hours and still had the same issues. I called again and was told again to come back Monday (today). I came back in first thing this morning and was told it would be 4hours. It has now been 4 1/2 hours. I called and they said it will be another hour. I showed up 1 hr and 20 minutes later to be told the exact same thing - - "We are running diagnostics." I did not get my phone back for another hour and a half. For anyone not wanting to add this up . . . Saturday I was told 2-3 hours and it took 5 1/2 hours to get a BROKEN PHONE back that was not broken beyond an AESTHETIC crack on the screen when I dropped it off. On Monday, my second visit, I was told 4 hours, and it took 7 1/2 hours. While waiting for my phone I got to chat with 8 other customers who had similar OR WORSE stories about this place and their experience. This is completely ridiculous nonsense and the absolute worst business you can go to in my opinion. They give you BS explanations and time frames and don't give a f*** how long they take or if they RUIN your device. I cannot believe any companies (Verizon, Xfinity, Asurion, Verify, etc.) are willing to pay/partner with this business for insurance and warranty claims as, from my experience and in my opinion, this shop is a huge liability. My only piece of advice is to GO ANYWHERE ELSE. ** Also, be weary of any 5 star reviews - - based on my experience and what I witnessed with over a dozen other customers today, those reviews are likely not legit.

Worst experience ever. My friend broke her phone. Half of the screen wouldn't turn on. Referred by…read moreVerizon to get the phone fixed at this place specifically and easily the worst experience on the phone talking with a representative. I asked questions and there were long pauses of "I don't know" and "um". Sounds like they don't know anything about phones or what customer service is. Don't even attempt calling them. We didn't go in store because they didn't even know what advice to give us.

These guys are always willing to help those of us that don't really understand the computer world!…read moreBret saved me with programming my scanner!! Thank you from the bottom of my heart.

would not recommend. went in to fix my computer screen, they said it would take a week and a half…read morebefore it was ready. two and a half weeks later I get a call saying they got sent the wrong part instead of acknowledging that they ordered the wrong part. incredibly frustrating experience

Appreciated much our more mature help! I was expecting teenagers and was pleasantly surprised that…read moreit was not teens but actual adult people who had knowledge and could answer questions with experience. Service was very good. Would come back in future for my needs.

Be aware of a policy unheard of by me in retail before now: I purchased batteries for a Fenix…read moreflashlight thinking that would restore the flashlight. When I bought the @$20 batteries I asked if I could return them. Was told yes, no conditions stated. I The next day in store the new batteries were tested ok, while the old ones were pretty low. Despite my having a receipt from the day before purchase, I was refused a return because the package had been opened. Then an attempt was made to sell me a new flashlight! Often I have bought a product obviously opened by a previous customer with no issue at all. This business has lost a customer. I will take my business elsewhere.

I had a remarkably good experience here. Three days before leaving on vacation. the lens on my…read moreiPhone broke. I was about to walk over to Verizon and buy a new phone, which I really did not want to do, when I decided to run a search on phone repair and found JJ's. It was 20 minutes before closing, and JJ was wrapping up business with other folks, but he stayed late to look at my phone. I was not optimistic because my phone is about three years old. He did not have the part in stock, but we agreed on a price and he immediately ordered the camera lens STAT. Two days later he called and said the part was in. I was on my way back from out of state. Once again, I got there toward the end of the day and he installed the part while I shopped nearby. The repair was successful and I was able to enjoy my vacation, taking photos as normal. I picked up a few of JJ's business cards and have referred my friends. Thank you for going above and beyond in my opinion.

It's always nice to find a local cellphone repair shop. This is the second time I had to fix my…read morecharging port due to the abuse I put my iPhone through. Sure enough John took care of it for me at a good price. Just make an appointment online and your phone will be in good hands.

Last night while I was trying to finish work online, my laptop's cord separated and started…read moresparking. Not expecting anyone to be open Xmas Eve, I still tried calling Kendal Technology Services this a.m. Ken informed me they were closed, but he and his partner, Brian, would swing by the FC shop at 10am. I met them and he replaced the damaged cord promptly. I have always found him and his staff to be friendly, efficient & their services top quality. Their efforts today were appreciated very much.

When the problem that I had brought my laptop in for started happening again the next day, I…read morebrought it back to Ken. He spent a long time on it, and now not only is that problem fixed, but it's running better than it has for a long time. I appreciate that he stands behind his work. That's good business practice!

iPhone 7 screen replacement. I'm not that into the remote…read moreoffice idea, but if it works, that's fine. The problems I had were the crappy knock off screen and the workmanship. The screen was dark and colors very muted, it had a pressure spot, and it wasn't very responsive. I called, he said that's just how it is. I later broke it, and was actually grateful I'd get a new screen. I went elsewhere, they used an actual apple screen, it was great. They also informed me that it was missing screws and clips inside from the previous screen replacement (Czar). I am not thrilled.

I had the screen repaired on my iPhone 7 and he fixed the camera for free! Highly recommend!!!read more

Anthony at RightCyber Solutions is beyond amazing. The best customer service I have had in a long…read moretime. He is prompt with communication and service, goes above and beyond when working on your computer, and is extremely knowledgeable. He took my old Dell desktop and made it work like new again. I can't recommend him or his company enough. Call him for all your computer repairs, you won't be disappointed!

From the owner: At RightCyber Solutions, we pride ourselves on offering top-notch IT services and solutions to…read morebusinesses of all sizes. Our team of highly skilled professionals is dedicated to providing the highest quality service and support to ensure your business operates smoothly and efficiently. Our range of services includes network and server management, cloud solutions, cybersecurity, data backup and recovery, and much more. We understand the unique needs of each business, and we work closely with our clients to develop customized solutions that meet their specific requirements. One of the key factors that sets us apart from our competitors is our commitment to customer satisfaction. We prioritize open communication, transparency, and responsiveness in all our interactions with clients. Whether you need emergency support or ongoing maintenance, we are always available to assist you promptly and effectively. Choose RightCyber Solutions for reliable and effective MSP services that will take your business to the next level. Contact us today to learn more about our services and how we can help your business thrive!

store completely closed at 6:35! everything dark not a person around! says open until 7:00, I even…read morelooked it up before going there. It is frus when you drive over there and no one around when they should be open

This store feels very run down. It feels dark and honestly a bit depressing…read more When I first walked in, I was trying to print some papers, but they only had one printer and unfortunately, I couldn't print from my Google Drive like I can at Office Depot. I gave up on trying to email the papers because the internet was useless. I decided to purchase a couple of items, but there wasn't a single person at the check out stand. There was one gentleman at the computer service stand helping another guest, but he, nor anyone at the printing counter acknowledged the long line of people waiting to be helped for a very long time. I was about to give up and walk out when someone finally came over - while also arguing with the computer service person about the line. When they checked guests out, it seemed they were very inconvenienced by doing their job. One girl came in either from her lunch or for the start of her shift and immediately began checking people out without even putting her stuff down first, which was appreciated, but I did feel bad for her. My second visit was better as the staff were a bit more friendly thankfully. Overall though, it is certainly not my first choice in FoCo for office supplies.

I switched from Sprint to Verizon and I am so glad I did. The phone service is much better than…read morewhat I had before and the service I received in the store was better as well. This location is one of the only options I have in the area and it was where I went first. We went in the first time to find out what we needed to do to get switched over. We were connected with a staff member, Willy, who immediately gave me his phone number and told me what I needed to do and to contact him for an appointment as soon as things were lined up. I did that. Once we came in for the whole shebang, we were in and out in about an hour and a half. The phone stuff was fairly easy and Willy took care of everything. The only part I wished was better was that it seemed a little rushed and I wish I had more explained to me about the bill and what I needed to do to get the discounts I was promised. I don't think it was intentional and I realize I was keeping Willy past his scheduled time for work...on that note, he was very gracious with his time. I will continue to come to this store since I have had only positive experiences thus far. So glad to be with Verizon and no longer with Sprint. Thanks Willy!

Awful costumer service from the most useless employees I've ever experienced anywhere. I had to go…read moreto this location 3 times in 2 weeks, and every time they messed something up or straight refused to help with very easy issues. Do everything you can to NOT go here.