Selected iMac on CPR's site and described the issue. Setup an appointment, got confirmation, and…read morecalled the morning of the apptment to ask if I should bring my keyboard. Arrived and was told they didn't work on iMacs. When I pointed out that iMac was an item shown on the site, a guy said well some stores sell scooters, we do not. Idiots. Find another place for Apple repairs.

These guys are great. They will responsibly recycle/dispose of old electronics. They have a variety…read moreof screen protectors, cases, keyboard protectors/components, etc. Great trade in values and warranty options. Special shout out to Leon, Parker, and Clifton. I did not catch anyone else's names, but saw them interact with other customers very professionally. I would never go to another establishment for any repair issues!! Quick, knowledgeable, efficient, fairly priced. Thumbs up!

Roland was a good salesperson to have when shopping for 2 upgraded phones and internet service. We…read morewere even able to take our trade-ins back home to make sure everything transferred to our new phones. The issue came today when I attempted to take the trade-ins back to the store. The account is in my husband's name so the salesman wouldn't accept them, claiming he couldn't look up the account (though I had all info and my husband's SSN). I even had my new phone so he could see my number on the account but he wouldn't take them. Absolutely ridiculous - I was simply turning in phones that had already been approved for trade-in!). Now I have to make time to get back over there again after dealing with customer service to get my name added to the primary account holders so they'll accept them. Next time, we'll just order phones online and skip Verizon entirely. Not worth the hassle and time.

Associate was VERY helpful and worked hard to find a resolution. I believe her name was Amani.read more

This is a late review, but the Store workers take who they want inside I was waiting a while a lady…read morecame inside behind me was knowledge and ask for help before me I told the rep I was waiting he ask the lady after me like I was lying I felt discriminated against and they prices go up all the time just for WiFi 191

I ordered cable last Saturday, May 7, 2022. The Technician came out and hours later the cable went…read moreout in one of the rooms. I called they could not fix it and put in a worked order for Monday. The Technician came out on Monday and did what I call a temporary fix. It went out hours later. I called Cox they could not fix it and said they would seen me a text when it get fix, no text. I called Cox, Tuesday, Wednesday, Thursday, On Thursday they said it was the Contour box and to go to the store and get another one. I did, It did not work I called back on Friday they went through their rebooting. Then decide they would send out a technician on Saturday between the hours of 8 - 10 am. Saturday morning at 7:31 I get a text your appointment today TXT C to confirm I did. another txt put up pets have an adult. Another txt put up pets and an adult present. another tx we confirm your appt. 9:01 am your appt is on hold. text saying Text agent to chat I did. Response was (sorry agent did not get your text). I called Customer Service She said the technician called me 3 times. No call from COX I got (3) calls from a Spillman, Scharm at 8:18 and another call at 8:20 from kitchenplumbing. Not Cox now they suppose to be coming back between the hours of 10am to 12 pm.

This is the worst company. The prices are too expensive. The app says 0 balance , you pay for 2…read moremonths ,then the cut your phone off and say it's because of other services. The app says 0 balance. These people are scamming and taking people money. There should be another others ways to pay, like debit or by phone. Beware of this metro, it takes your money.

Sherita was excellent she is very professional and we'll versed on all the phones metro sales. If…read moreyour looking for and amazing phone company and great customer service go to her.

Excellent Service at a great price. Blows the doors off the competition! Will definitely recommend…read moreTechmonk! Thanks Again!

Sabrina!! was very professional, informative, and welcoming...I'm glad I crossed paths with such an…read moreincredible person. I took my Mac to be fixed and she assisted me promptly. Any Mac issues be sure to go to TechMonk they are the best.

They are lazy and sitting outside and I came in to get a new Apple watch and they refused to take…read morethe transaction inside where there is A/C! It's 90 degree and a pregnant woman should be forced to sit outside to get a new Apple Watch! When I left they snide remarks the girl in the middle had an attitude the entire time and it was her way or no way at all. Disgusting behavior I really need to switch to another carrier because T-Mobile keeps employees that are ghetto and disrespectful. They costed the store a sale and I'm sure this wasn't the first time or the last time. she shouldn't be showing that she's in a relationship with one of the men working either

First and last time going here. The staff was rude, condescending and could care less about helping…read moreor providing helpful information about products. Will never go to this store again and will be spreading the word.