We had a phone issue that was discovered by NetCarrier on Sunday morning. For us as a church,…read moreschool and daycare, our phones are a vital part of what we do here! Net Carrier worked around the clock with 3 other providers to assist us in restoring phone service. We are so very grateful to the outstanding professional and proficient staff of Net Carrier. If you are looking for a phone service provider, give Net Carrier a call. You won't be sorry! http://www.netcarrier.com

The most important part of any business is its ability to communicate its customer. This is why as…read morea business you are willing to pay thousands of dollars per year to have reliable phone and internet service. In return for the money you pay all you are really asking for is dial tone when you pick up the phone to call your customers and Google to come up on your computer screen when you need to do some research. It doesn't seem to be a lot to ask for unless your service provider is Netcarrier. Trust me you don't have the time to read the exhausting list of issues and downtime we have experienced, not to mention lost revenue, but all this pales in comparison with the indifference you are treated with when you talk to the head of their customer service department. My simple advice to anyone looking for phone/internet service from Netcarrier is buyer beware.

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!