I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

THEY WERE AMAZING AND QUICK. Daira at the front was super dope! Would recommend 10/10read more

Drove to Mandarin and store was closed. Neither branch answered the phones. No notice. Just did…read morenot come to work. Either they are gone gone or just don't give a rats ass.

I walked into the 904 Connect today thinking I was screwed-I had just been to Verizon because I…read morecould neither make or receive cellphone calls and they told me they couldn't fix the issue-said my best would be a repair shop. With only 3 days until Christmas I was stressing, hoping I could get this fixed before everything closed down. Well Lady luck was on my side, as it took 5 minutes for Domenic to tell me SIM card tray was banged up and needed to be replaced. Had one in stock and swapped that sucker out in all of 30 seconds, sending me on my way and charging just $10 for new tray-all while knowing I'd have paid more. I wasn't surprised at all though once I found out he's a local-grew up at the beach. I'm so happy and very relieved. Can't beat honest, fast and efficient. And local. Thanks again and Merry Christmas!

Computer resuscitation...904 Connect brought my granddaughter's machine back to life. Quickly,…read morereasonably, reliably. One's word is one's bond, and I have no qualms about lending my word to Dom and his business. Rock solid and on point!

I'm happy with my experience, the service was kind and I received my equipment on the same day…read more Hopefully I don't break my phone again but if I do I'll be going back.

This guy knows his stuff. Super reasonable. I will go here for all my phone and iPad needs.read more

Verizon on Crosswater Pkwy is awesome. Jeremiah and Nick helped me and my 89 year old Dad purchase…read morenew phones and get maximum promotions and credits. They were both extremely kind, patient and willing to spend as much time as necessary to understand our new phones and billing. Thanks so much gentlemen!

Excellent customer service provided by Zach at the local Nocatee branch Verizon Wireless store…read more His knowledge and experience made the transition from old to new iPhone simple and painless. He also reviewed our plan with Verizon and offered alternatives & discussed promotions. Our prior interactions with former employee, Simone was equally helpful. Happy to have this vendor here in Nocatee.

Aiden and Austin are great! Helped with my key fob! Cleaned it out and saved me so much money…read morecompared to what the dealership quoted!

Should be a zero since I didn't buy anything. Called ahead to check availability and military…read morediscounts. Told yes to both. Loaded up 6 batteries to take in and when I get there they say " we cap our discount at $30". Wasted my time and gas. Definitely will not purchase from them, and advise any other vets or first responders to go somewhere else. Batteries Plus definitely doesn't care about us.

Zero stars. This business is run by a scam artist. I'm…read morecutting my losses, but I'm writing this in hopes of sparing others the financial stress and frustration. Here's my full experience: I brought my damaged iPhone 16 Pro into the shop on Sunday, May 25. I was helped by Omar (presumably the owner) who quoted me two screen replacement options: one cheaper, one more expensive. I chose the more expensive option. Omar told me the repair would take 30 minutes, so I left my phone with him and planned to return in about an hour. When I came back over an hour later, the phone wasn't fixed. He said he needed another part and told me to come back Tuesday or Wednesday, as Monday was Memorial Day. I heard nothing from him Monday or Tuesday. On Wednesday, I went back to the store. Omar wasn't there, his associate Nicholas was. Nicholas couldn't find my phone at first and dug through a chaotic drawer of other customers' devices before calling Omar, who said he'd bring it in 30 minutes. I waited over 40. Omar eventually rushed in and installed the screen in front of me. I paid $275 (plus a $5 tip). Immediately, I noticed something was off...my phone was hot. I restarted it, but it kept overheating. Two days later, the touch screen stopped working. I called Omar, who told me to come back in. Once again, he wasn't there--Nicholas was. He replaced the screen and informed me that the screen previously installed was actually not the higher-tier screen I had paid for. He even showed me a comparison, noting that the Incel screen Omar installed is known for faulty touch performance. Less than a day later, I dropped my phone maybe a foot and a half onto my wood floor (with a bulky case on) and the screen stopped working entirely. A hairline crack appeared across it, and the display went black. I've had cracked screens before, but they still worked...this one just died. I called Omar again. He told me to come back after 2:00 the next day. I showed up around 4:00. Again, no Omar. Just Nicholas. I explained everything, including the drop and how the screen failed. That's when I was informed for the first time that there are actually three screen options, not two. And I've still never received the top-tier screen I paid for. I spoke with Omar on the phone and tried to explain. Either he didn't understand me due to a language barrier, or he thinks he can hide behind a sign in his store that says, "No warranty on damaged screens." That might shield him from accountability in his eyes, but let me be clear: what he's doing is fraudulent. He charged me for the best screen, knowingly installed the worst one, then replaced it with the mid-grade one after it failed, and now refuses to honor anything because my screen is damaged. Convenient. I'll be taking my phone to Apple now, and possibly Omar to small claims court. I don't expect to get my money back, but I do want to warn others. Avoid this place. You deserve better than to be scammed by someone who thinks a sign excuses dishonest business practices.

I took my iPhone to get new screen after my dog chewed on it. We walked away to look for a case at…read moreWalmart and came back in 10 minutes and the gentleman told us we did not need a new screen . I was just the screen protector that was damaged. His honesty caught off guard and he was so nice . We decided to purchase a new case and a screen protector from him. Highly recommend this place for any electronic repairs.

After confirming a 10 a.m. to 12 noon appointment. Tony never showed up and didn't call me to tell…read moreme. He called me at 12 noon to tell me he was coming. As I explained, he hung up. Very rude, as well as undependable. It is now my lunch hour

Tony was really nice, professional, and knowledgeable about everything! I needed help diagnosing…read morewhat was wrong with my computer after a power surge and he helped and went through every possible issue or fix. He clearly is very passionate about this and knows what to do in any situation. If you need help with any computer need, I highly highly recommend him!!! Thanks again for your help, Tony!