I have used VOIPLY several years and have been very happy. I lowered the star rating to 4 since I…read morecan no longer call legitimate 800 #s in the US due to fraud concerns, even tho I am calling from US. It can be a concern for some. It's something about my area code and amount of fraud in that area code using 800 numbers. May not be the same for every area code, but is an inconvenience for me.

It has terrible customer service. I have been trying to get them to fix my voice mail system for…read moretwo weeks. You can only talk to AI "Jack" on the phone or AI "Mike" on Chat. They promise to correct things and give you a ticket number. Then you get an email saying they have fixed things and your ticket is canceled. Problem is nothing has been done and you have to start the process again , again, and again. I am so frustrated. You can't talk with a human.

Phenomenal service. What I loved most about this company was the high level of customer service and…read moreattention to detail. Thanks to the prompt fix of my laptop I was able to get back to work in record time! Great experience. I would definitely recommend!!

Wonderful service and attention to quality. The owner is just an all around great, honest person…read more The work gets done thorough and on time.

I recently purchased my new iPhone 6 plus at this Shadyside T-Mobile store. The store was well…read morestocked with a variety of choices (everything I needed was available and in stock) the pricing and in store deals were great. The bottom line for me always comes down to service and this store delivers superior service. They offer on the spot trade ins from any carrier and they give you fair pricing on your trade in. They explain the service and fees throughly BEFORE you leave the store. Each employee that I encountered was friendly and upbeat. So if you want to see great service and friendly faces, I encourage you to visit this store. Thank you Thaddeus for your patience and excellent customer service! I couldn't be happier!

There's no point in wasting your time going to this location. The people working there are not a…read morebit helpful. They're very unprofessional & rude. I was there not long ago and there was only one person working there. I was the only person in the store. I asked him a few questions and he couldn't answer anything. I don't think he wanted to do anything for me so I left and I won't be going back.