This store is completely useless...the employees were no help what so ever...why is this place even…read moreopen???? I had to put one star but I'd give it a negative 10 rating. .you better start with closing the Salina Kansas store

Went here after being ignored for 45 minutes at the Vicktra store across town. We were greeted when…read morewe entered and directed to an associate who immediately helped us. It has been a couple of weeks and I forgot her name. She was knowledgeable and efficient. We left with five new phones after less than an hour. Switched from sprint. The store is clean and well lit and they had enough employees to take care of customers entering so you didn't have to waste time waiting. The only negative was that they had the music up too loud. It was hard to communicate with the associate wearing masks and sitting behind plastic screens. Turn it down about twenty percent please.

We were participating in Bike Across Kansas when our phone's simcard went out. Carrie fixed our…read morephone quickly and got us back out to continue our tour.

From the owner: AT&T, serving over 81 million wireless customersread more

great customer service!! They were very patient and helpful! The girls and guys who work there all…read morejumped in to help me get out of there fast!

I was in the phone with a lady that told me that she had a line of costumers and honestly made me…read morefeel like I wasn't important enough to ask questions about their services. Do not recommend them after being treated like a pos.

When Salina got that bad storm tree limbs knocked our cable line down. I called 1st thing in…read moremorning 2 days in a row and they said I would be put on list. 3rd day called now they are making appointments and even though I was supposed to be on list they said they wouldn't be here till 22nd. My niece called before me and was getting hers back a week before me and was 1st time she called. Called store in Salina they said they would work us in today no one showed up. Am getting close to canceling my service and just getting TMobile. Very disorganized business and am very unhappy.

Nobody listens to you in this company, they force you into paying more every year. Loyalty means…read morepay more to Cox.! You can do your part and call ahead of time to renew your promotion rate but they will still find a way to charge you more and lie and say you never called a head of time before promotional lease ended . Don't trust always recorded every time you call customer service always have a third-party recording you please.