Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

I only saw filtered reviews of this company so I thought I would add my 2 cents worth…read more I have used the customer service several times and it is excellent. There are actually people on the other side that you can deal with right there and now. I was a usfamily.net customer for my email and internet for YEARS and then they joined up with Velocity. Still great service (I don't have a landline ...just the internet at home). I would have given them 5 stars because I am not sure if it is my computer, modem or them but my internet is not all that fast....I wish it was but I don't need it all that much at home when I have it here at work. I highly recommend them for service. They have always been sincere and helpful. Even with my Mom...if she ever had issues they were very patient with her. :) and solved her problems.

I had usfamily.net for years while living in Minneapolis. When I moved away in 2003, I continued…read moreto use them for my email service. I LOVE their spam filtering capability. While friends of mine have "free" email (gmail, etc) they're plagued with spam. USFAMILY beautifully filters enormous amounts of it. I can still view it if I choose, and when I do view it, I'm always blown away how much crap they've save me from. The very few times I've needed assistance, a live person is ready and willing and solves my issues quickly. Definitely worth the few dollars it costs me per year!

Cbeyond is the worst phone company for small business EVER! They are great at making the sale but…read moreafter that its a total con job. I tried to get out of my contract because I needed a more robust system - they refused saying, "If we let all of our unhappy customers out of their contracts, we wouldn't have any business." Seriously! So then they talk me into a new system that's supposed to solve my issues - and it's supposed to cost me $100 less per month - but of course that isn't true either. It actually costs $100 more per month - AND I had to buy new phones and pay installation fees AND they even charged me an early termination fee for the old system!!! But they got a new 3 year contract out of me by doing that (which I asked them to waive - they said sure - but my agreement still says 3 years). I'm telling you - DO NOT do business with CBeyond. I won't even rate them 1 star. I feel that they have been completely dishonest in their dealing with me and unfortunately I'm stuck with them for three more long years. A bunch of con artists...