So I buy a iPhone 2nd hand (yes I checked the IMEI number online beforehand it was fine) 6 months down the line I have no service I call EE and they tell me the phone has been blacklisted because the previous owner hadn't paid any bills! Apparently it's very common l! There was nothing that they could/would do unless the previous owner or me settled what was outstanding over £1000!!! I wasn't paying for someone else's bill when I had bought the phone in good faith not did I have that kind of money! So I googled away and the general consensus was I was stuck with a phone I could only use on WiFi so essentially a iPod. Of course there were many YouTube videos of people claiming to be able to do it but they were all a load of rubbish then I came across MN Mobile Guy now I was dubious at first but after reading reviews online on various sites and on Facebook I felt like there was some light at the end of the tunnel. I then thought crap they're in America and I'm in the uk so I emailed them my questions and after the prompt replies I was confident they could arrange to have the black list removed but I was still a little sceptical as they are some con artists out there and IF this was the case there wouldn't be much I could do from another country! I did continue to have a bit more of a nosey to see if there was a similar service in the uk the only one I found said that they did do it but the service to do it was down and could take a few weeks before even trying to remove my blacklist they also had some poor reviews so I turned back to MN Mobile Guy they assured me that their contact was someone who worked for EE in the uk, My payment could either be by credit/debit card or Paypal and that the work was guaranteed. So I bit the bullet and paid which was a very reasonable price 4 days later (it was the weekend) they emailed to say it had been removed and sent a copy of the new checkmend report showing this, I turned my phone off and back on and my service was resumed!!! I'm one happy lady MN Mobile Guy have saved me hundreds of pounds not having to buy a new phone I cannot thank them enough so for anyone who has any doubts and for anyone who is concerned be as they don't live in America don't all you need is the IMEI number and they will fix it! read more

WOW, MN Mobile Guy is THE BEST EVER!!! I have a Samsung S7 and use fingerprint access, however I also have a screen PIN lock. I recently forgot my PIN and tried resetting it with Google's Find My Device, seemed simple. Unfortunately this DOES NOT work! Once I locked the phone (like it was stolen) and reset the Google password, it locked me out COMPLETELY! Apparently if you have a screen PIN lock changing this password through Google does nothing...but how would you know this?? There's a small circle with a question mark next to the feature and you can click on it...but it should be a BIG BOLD RED pop up screen!! Needless to say my fingerprint no longer worked and since I forgot the screen PIN, I had ZERO access! I tried over 40 PINs and after numerous calls with T-Mobile, Samsung and Google, was told time and time again factory reset was the only way because I had no back up. I had 3yrs of photos and contacts I didn't want to lose, so I took my chances and called MN Mobile Guy. It took 20 mins to remote access my phone and they unlocked it completely!!! Whatever you do, DO NOT factory reset and call MN Mobile Guy! Seriously, the best money I've ever spent and it wasn't expensive! I would've gladly paid more!! Thank you MN Mobile Guy :-) read more

This guy is the REAL deal. Got an Iphone off of Craigslist, yeah I know don't bother, but I checked the IMEI number before I bought it and it came back clean. This was a free IMEI site that I use to check the phone. It was reset to factory so it didn't have an Icloud lock on it. When I tried to activate the phone with T-Mobile it came back call their support. So I called their support and gave them the IMEI number, that's when they told me the phone was blocked. I would have to reach out to the original owner and have them settle up with T-Mobile. Text the guy that sold me the phone and you guess it he never replied back to my text. So what do I do with this phone? I guess I could part it out. But I went on the internet and found MN Mobile Guy. Text them and gave them the IMEI number. They ran the IMEI number and it was blocked for non payment so the good news was that it wasn't a stolen phone. Pay MN Mobile Guy for the service to unblock my Iphone and within a week of payment I received an email that the phone was unblocked. Check the phone out with my sim card from my phone and now the Iphone is receiving service through my provider. read more

I would recommend MN Mobile guy to everyone! Nathan helped me a lot. He went above and beyond and waited so long for me to do what I needed to do to get my phone unlocked. Trying to sim unlock my Stylo 6 was not easy. We didn't even get it unlocked, to tell the truth. Although, when we figured out that my phone had a defective USB port, he tried again with a different phone I had. He'd already spent almost 2 hours trying to unlock the phone the appointment was for and was willing to try with another phone was very surprising. I have never had a company do that before. I was always told I needed to make a new appointment. it was funny though, when I plugged in the other phone, we found out I didn't even need it to be flashed to use it with another company, it already worked. he spent so much time helping me but still didn't charge me for the service because he didn't actually do the service. He only gave up his time and they don't charge for that. He will also help you no matter what part of the country you're in because everything can be done remotely. read more

I would recommend this company to anyone. Words would never be able to fully express how feel about the service of this company. For anyone who is searching for a true solution to your mobile issues MN Mobile Guy (Nathan) is your man. After spending days on the phone between my carrier (Sprint) and Samsung to have the screen lock removed from my S7 Edge, and being told my only option was a factory reset. I ran across a YouTube video and at first was skeptical especially after being told repeatedly two organizations that only option was a reset and losing any data not backed up. To have the screen lock removed from my phone I was given two options, I could send my device in or do it remotely. I opted for the remote choice. The process was took about 20 minutes from start to finish, he was extremely affordable. To many it was just unlocking the phone to a grieving mother, it was giving me back the last Birthday, the last Thanksgiving, the last Christmas, the random photo bombs. With that being said thank you Nathan. read more

I wanted to move to another mobile provider after my agreement ended with Xfinity. They sent me a SIM unlock code that would not work on my fully paid phone. After days of NO success with their sorrowful customer service I was stuck with a paid for phone which was now a brick. After an internet search of how to SIM unlock a Motorola One 5G Ace XT2113-2, I ran across a Youtube video featuring Nathan the MN Mobile Guy unlocking the same model phone I have. I was skeptical at first but proceeded. I called and Nathan was upfront when he said he successfully unlocked my model phone but NOT one with Xfinity as the provider. He said he would attempt to unlock at no cost and I would only pay if he was successful. I opted for the online unlock and 45 min later I was unlocked for $30. (Your price may vary). My phone is now fully functional with my new provider and the man saved me further pain and suffering caused by Xfinity. I highly, highly recommend MN Mobile guy. read more

Honest company, T-mobile took 4 months to finally unlock my phone. These guys let me know it was already unlooked. I will use them anytime I need a phone unlocked, tired of the story Tmobile and Samsung gave me. Tmobile said Samsung had to unlock it and Samsung said Tmobile needed to do it. I played the game for 4 months, when I travel outside the US I sometimes get a local sim, and wanted my Samsung Note 8 unlocked. Next time I'll just call these guys, pay a few bucks and not waste my time. MN Mobile Guy called when promised, did what needed to be done, got rid of the bloatware and the T obile logo, which annoys me, becase every time I call them I get a different answer. I have been with Tmobile for over a decade, and as I travel outside the US I need them, but not on all my phones. And Oneplus makes a great phone with dual sims, so traveling is easier, and Samsung also tells stories. MN Mobile Guy is honest, that what counts in this world :) read more

I have used them on 2 occasions. Both times I had tried to have the problem resolved locally without success and I was told it couldn't be done and charged for the service which did not work. On both times these folks solved my problem. This time I purchased a used phone form a friend and he reset the phone before logging out of his G account. He did not know the password and had not set up an alternate email address to retrieve the password from G. Spent 2 weeks trying to have the Lock removed locally and was told couldn't be done on a Pixel 3. Emailed these folks and got a quote back the same day saying they could do but the phone would have to be mailed in. Sent the phone and 2 days after they received it, I got an email saying it was done. Phone was mailed back same day and in less than a week total time, I had a working phone. Couldn't be more pleased and give my highest possible recommendation to them. 100%A+++++++ read more

I recently bought a used iPhone online and found out it was blacklisted. I was trying to find out ways to get rid of that and I came across mn mobile guy. I was super skeptical at first as most things like this are a scam. I did some more searching about mn mobile guy and looked at reveiws and decided to give it a shot. I contacted him and he responded very quickly. I asked him a few questions first before deciding he was legit. I then told him I was ready to pay so he then emailed me a PayPal invoice. I paid and he let me know it would take around a day or two to complete. Sure enough after less than 2 days he emailed back letting me know it should be good to go. I tested it and it worked! The whole process was super smooth and he was very polite and professional. I definitely would recommend going here if you buy a used phone that's blacklisted or if your phone has any issues that he has listed on his site that he can fix. read more

After trying to look on Ebay for smartphone unlocking services,which unfortunately didn't go through,for one located in Caribbean and the other one in U.K. which is a scam. I came to know about this MN Mobile Guy after watching on Youtube.I contacted them through Yelp and asked a quote for SIM unlocking of my Samsung Galaxyy A10e which gave me a reasonable price.Then they send me through E-mail all the requrements for remote servicing and the files needed to be downloaded.One piece of advise,if you are not familiar working on remote services, it's better just send the device to do the job done. Nathan, who worked on my cellphone unlocking is very professional, knowledgable and really knows what his doing. Now my cellphone is working with any SIM card that I try. I would highly recommend their service. Thank you so much for helping me fix my problem read more

I use an unlocked Galaxy S5 because I like the ability to swap batteries, and use Cricket Wireless because at $30 per month including taxes, etc., it is the cheapest service I could find. When I dropped my S5, and cracked the screen, I found a very nice S5 on eBay, for a great price, but didn't realize it was locked to Sprint. I tried talking Sprint into unlocking it because I bought it from a reputable source, Goodwill Industries, but Sprint refused. Then I saw Nathan's youtube video where he unlocks a Sprint Galaxy S5 and inserts a Cricket SIM! WhooHoo! Just what I wanted. I called on a Saturday, left a message, and Nathan called back. We tested my laptop and internet, and got together Monday afternoon. In just a few minutes and for a reasonable price, Nathan unlocked the phone and it is now running on the Cricket service. I highly recommend MN Mobile Guy! read more

To be honest, I have tried at least 4 companies prior for my sim unlock and have been ripped off, the last company was supposed to be reputable... Ha! They took my money and never followed up!! I watched the MNMobileguys video and the presentation seemed honest as you do see a real person so as a last ditch effort I called and spoke to Nathan who was super nice. WOW! I couldn't believe it.. Yep Exactly what they stated, my Galaxy note 8 now sim unlocked!!! If you want a REAL service, honest, fast and absolutely the best quality, just get intouch with these guys for your technical needs. They also we not hasty for the payment, just like proper sales, no prepay, professional indeed. They had me up and running in no time. I would definitely recommend them AND WILL BE USING THEM AGAIN.. Thanks Nathan and Mychal, You Rock!!!! Carmie, Florida... read more

I was under an account that went to collections and went to open my own account on tmobile after I talked to a rep saying I could transfer my phone over but would lose my number. I said it was fine and opened my account with my friends and my phone. 2 months later our phones were locked. When I contacted customer service, the rep said it was because the other account was delinquent, jump on demand phones weren't transferable, and now our phones were useless. I was mad because they didn't tell me this before and now I had to pay for another s8+? I contacted Nathan yesterday and he was very prompt and professional. He sent me an invoice in the afternoon and today in the morning he called saying the phones were good to go. The process was quick and easy. I highly recommend him!! Thanks again :) read more

I had an AT&T purchased Samsung S21 phone that I got carrier unlocked officially after my contract completed. Then I switched to a different carrier which was smooth, however, I found that I stopped receiving any software updates. I contacted MN Mobile and Nathan was able to remotely update the firmware on my phone to replace the AT&T branding with T-mobile branding. It no longer needs to connected to AT&T network to receive OTA (over-the-air) updates. After the firmware update, OTA started working from the Android update menu itself. I had specifically requested to get to a state where I would receive all future OTA updates automatically instead of a one-time software update. Overall, Nathan knows his craft and I am quite satisfied with the service. Also, his charges were quite reasonable. read more

This Company just saved me. I bought an iPhone on Facebook and the imei was clean prior to purchase. The seller seemed to be honest and assured me everything was in working condition. After 2 days, my device became blacklisted for "non payment". After that, the seller stopped asking my questions. T-Mobile of course did nothing to help me, and I felt incredibly sick to my stomach. We were tight on money and I just paid 300$ for a phone that doesn't even work. After trying to find ways to unlock it, I came across this company on YouTube like servers other customers. I read the reviews, and decided to give it a try. 75$ and 14 days later, I have my phone back and I'm so grateful to the service MN Mobile Guy provides to save people who get ripped off. I highly recommend them!!!! read more

I purchased two iPhone 8s's off of craigslist. Knew enough to check the iemi numbers before and both came back clean. Well a month later the phone gets turned off and tmobile said they are blacklisted for nonpayment. Thus the panic ensues... I found these guys while scouring YouTube trying to figure out how I can fix this situation and decided to research them. After positive review after positive review I threw caution to the wind and reached out for help. Boy am I glad I did! For an EXTREMELY reasonable price they cleared both phones remotely in less than two days. DO NOT HESITATE to contact them, they are legit and saved me a ton of money I thought I was out. Thank you so much for the great, professional assistance read more

I contacted Nathan (MN Mobile Guy) after technicians from Dallas told me that it is impossible to unlock Samsung Note 5 without losing data. I forgot my password. I called T-mobile and Samsung. The technicians who serve there told again that it is impossible and only factory reset is an option. Nathan did unlock my phone literally in 5 minutes without the loss of data on my phone. Kudos to him. It is a shame that companies like T-mobile and Samsung are not aware of Nathan. This man should be the God for the cell phone companies and every major company should list his phone number in their brochures. I will place his phone number and address on social media. I recommend him 200%. Pudur Jagadeeswaran Flower Mound, TX read more

MN Mobile is legit everywhere you look for reviews on him is nothing but great feed back I contact him via email to see if he could unlock a Samsung s6 locked on BOOST MOBILE and reply faster than I thought he answered all my questions on payment options and how the process would be if I have it done remotely through my computer (I live in California) I need the service done ASAP and luckily he had a same day appointment open he gave me instructions and links to download a few files that he needed and waited for his call he called me at the appointment time started the process and In less than 30min he had unlocked my phone to be used on any provider. I could say this I will be coming back for all my mobile needs. read more

I happened to see a video on YouTube regarding an issue I was interested in regarding my wife's phone. Being from the Twin Cities area, and now living in Texas, I felt like reaching out to MN Mobile Guy regarding the issue covered in the video. He went out of his way to respond to me SEVERAL times on something he wasn't even sure would lead to any kind of business transaction for him. If you're looking for one of those old school types who just treat people the right way because you're a person, then this is your guy. Although I'm a thousand miles from "home", dealing with MN Mobile Guy made me feel like I was right back in the Twin Cities experiencing some of that "Minnesota Nice". read more