" Terrell Outlet Manager Kristen" MADE ME FEEL LIKE A CRIMINAL! Please note: This is lengthy but…read moreimportant. I recently purchased a pair of AirMax from this location and the airbubble popped on the left shoe. I am not sure what happened, but I cannot see any hole or visible damage to the shoe. If I had to guess its probably weight related. I am not the most athletic guy despite my choice in athletic shoes lol. Ok here is what happened, I went in today to purchase a new pair of shoes around 1:00pm 9.9.2022. I was greeted by one of the associates who very professionally asked me if they could help? I stated yes I am looking for a new pair of shoes and explained my shoe situation. Never once did I mention or ask for a refund, however the associate mentioned that since the shoes were not that old that I should speak to the Manager and see if there was anything they could do, after all what could it hurt and I just paid $160.00 for these shoes. A few minutes later, I was met on the aisle by Kristen one of the Managers on duty. She asked me how she could help so I explained the situation. I could tell by her body language that she instantly was looking for a way out of the situation. She asked me to take of my shoe so she could inspect it. I said ok no problem right here in the aisle with customers she said yes. What she didnt know is that these are my work shoes, I wear them 12hrs a day and they could be stinky. But I took the shoe off and handed it to her. She looked at the shoe and instantly stated are you sure you bought these a month ago, it looks like the tread is pretty much gone? I stated yes and that my job requires me to stand and walk for 12hrs a day around 7-10 miles daily. She stated that she did have the ability to refund or exchange the shoes but it was up to her descretion. At this point she is making me feel like I am trying to manipulate her or that I purposely sabotaged the shoe to get a new free pair. She asked me what where I worked and I stated a warehouse here in Terrell. She then stated dont you know your not supposed to wear these type of shoes in a warehouse, that you could have stepped on a nail or anything could have happened. I kept thinking about how I was not the one who brought up speaking to her and that it was just a recommendation. I was made to feel like a criminal who somehow was trying to mastermind this plan to swindle her Nike outlet for replacment shoes. As I stood there with my Gift card for Nike inhand that I won in a raffle from my job, I just wanted out of the situation. Kristen stated let me call my hire up's and see if they are willing to do anything for you. I dont think she noticed that I was only one aisle over after a few minutes and I overheard something along the lines of " People always trying to get something for free". Kristen locates me shortly and states that she will not be able to help me because she doesnt believe the bubble popped from normal wear and tear or that the shoes were only a month old. I was done with the Interrogation at that point so I just stated thank you and left the store. Seemingly unaware of how she just made a customer feel, super embarrased as all this took place in the middle of the store. It was obvious she was gleaming in victory and pleased with Superior Managment Skills. I wanted to run out of the store as fast as one popped AirMax could take me. I feel sorry for her associates and if she reads this I hope she doesnt take it out on the one associate that tried to help me. He was the only reason I debated on not writting this review. If your wondering what my shoes looked like, I have attached a picture. Note that the shoe strings are still tied the same as when they were purchased one month ago. Respectfully Rusty Cobb

Disappointed, would never go there again, 0 star for this Nike store, and this place should be shut…read moredown, because they don't do business, they only do profit I guess, most of the racist people working there, especially two store Managers Juan and "Jenny" , they refused to follow the Nike 30 days return policy, also threatened me to take my staff out of the store, wow! Really! Are those people actually working for Nike? I believe they just ruined the Nike reputation on customer service. They told me that if you buy an item in 5, they do not take return for that, I was confused as hell, I read the Nike return policy again and again: Whether you shop on Nike.com, in any of the Nike apps, or at a Nike store, we provide you 30 days to take your Nike and Converse purchases for a trial run, confidently knowing you can return any item (some exceptions apply) for any reason within those 30 days. That also includes custom Nike By You sneakers. After got kick out by the Manager Juan, I immediately drove up to the Nike Allen premium outlet, do the return with same items, the employee there process my return right the way and without even ask a question. Wow Nike! Please investigate the store in Terrell, enforce the Nike return policy, instead of treating people differently.

Unfortunately I needed the bail bond services - but IF you need them - this IS the place to go…read more Kind, fast and excellent communication. Fair in all ways. I appreciate what you do and for making my moment easier!

They are the best Bellefonte agency in the whole wide world wonderful wonderful people been in…read morebusiness for years.

great work. very nice ppl. wonderful to work with. Had a system put in 3 years ago and they…read moreexplained it well. Told us how to clean and care for it. Did a really great job. Shows up same day or next and has a great personality.

We have several rent houses so we use this service more often than other people. They are always…read morequick to get the work done and very professional about it.

It was a real pleasure doing business with Cost Less Containers! They worked with us to find…read moreexactly what we were looking for and went above and beyond to make it happen. The delivery was right on point, and the gentleman who delivered our container was friendly, helpful, and a pleasure to work with. We are extremely happy with our purchase and, most importantly, with the customer care we received throughout the entire process. It's not every day you find a company that truly makes the whole experience this easy and enjoyable. We may need another container down the road, and without a doubt, Cost Less Containers will be the first place we call. We highly recommend them!

After contacting a couple of other container suppliers who were less than responsive, Kelly at…read moreCostLess got back to me quickly, was on top of any questions, and were flexible in getting the container delivered on short notice. Will go straight to them next time.

Always quick process, i left my wallet with cash in the uhual and they also returned it to me the…read morenext morning safely and un touched. great service great staff

I went in to purchase moving boxes. There were 2 young ladies at the counter. One was helping…read moreanother customer. The other person completely ignored me standing in front of her counter. She never acknowledged me nor said anything at all. I waited about 6-7 minutes and she NEVER looked up. I WALKED OUT. Your customer service was awful. If these young people don't want to work they shouldn't be there.

Roberto is amazing! I own a business up the street and he prints allot for us and does a great job…read more I've also used him to print my sister's wedding and baby shower invites. He's quick and professional

I had some business cards made up here. I ordered some glossy multi-color cards with a custom logo…read more They came out perfect. I had emailed my design and the owner tweaked it a little and sent back a proof via email. It took a couple days for them to be completed and I am satisfied with the end product and the customer service,