Take the time to drive to Ardmore, they'll waste your time here. Asked to port over an old number,…read moreand the manager confirmed it would be done at the store. The same goes for applying a military discount to my account. When I left, neither were done and I had to waste hours on the phone fixing their mistake. Additionally, they are atrocious at sales. I asked how much an iPhone case was and they gave me a range of prices for the one I pointed out. I asked again how much it was. 'We'll give you 15% off.' But what's the price? I think the issue here is the manager on Sunday afternoon has terrible listening skills. Went in circles and everything about this place screams SCAM. Finally, one of the store clerks was attempting to sell me the new iPhone at a higher price than Apple even had it for. Nah, no thanks. A day later the manager informed me that the $85 trade in value that he offered should have been $300. Pretty sure I got overcharged in an activation fee, too. Not sure how this place hasn't gone out of business- they're the most commission hungry staff I've ever encountered, with no regard towards customer satisfaction.

Horrible. Just horrible. Go to the Verizon store in Ardmore; you'll be much happier…read more My husband went there to diagnose an issue with his phone--was it the battery or the charger? After waiting 20 minutes while the employee assisted someone else (which is not the source of my bad review), my husband was met with, 'I don't even have a charger for that phone. You'll have to go to the other store.' Pass the buck at its finest. By the way, this is not an old phone. I had been to this store before. My experience wasn't much better. They were closed in the middle of the day on a Saturday with a sign on the door saying they'd be back in 15 minutes. A half hour later...

They lied about everything so I payed off all my devices and left them. The free promotional stuff…read morethe price the service everything

Kim Lopez at the Verizon store in Ardmore PA was excellent. She guided us through all the questions…read moreand helped us with things we didn't understand. She made sure we were on the correct plan that helped save us money and secured the best deal for the purchase of a new phone. She made sure we understood everything and explained every concept patiently. I would say the words 'kind' and 'gracious' and 'generous' would start the conversation about Kim Lopez. She is an asset to the company and to the customers who come to Verizon for phone services. And Que followed up with Kim and finished the transaction with us. He was also very attentive and caring and made the selection of accessories easier for us. Overall a great experience with purchasing phones and plans. We are very satisfied and will recommend Verizon Ardmore to our friends. Ernest Angiolillo

I have been a T-Mobile customer for 12 years and never received such professional, attentive…read moreand friendly service as I did 2 days ago from the staff (2 lovely ladies and a very courteous gentleman) of the Drexel Hill location. Thank you!!! Thank you Lia

From the owner: Visit the T-Mobile store in Drexel Hill and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4911 Township Line Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Stopped by Apple Suburban Square to pick up my phone that was repaired. The store was busy! But I…read morewas able to receive my phone and leave within 10 mins.

Went there on Sunday and watched an employee continually blow off customers in a very rude fashion…read more When it was my turn he was extremely unhelpful, rude and childish. Do better Mookie. This is the first bad encounter I've had at this store but will not be rushing back.

They have deceptive business practices. I recently upgraded my phone and turned in an old phone…read morefor a $250.00 credit. Upon receiving my bill, I spent about an hour on the phone with 2 customer service people located in India who were barely understandable. I couldn't understand why I was being charged 7 installments of $35.70 and then getting a $10.41 credit. It turns out that they charge me 7 payments of $35.70 (total $250) and then credit me $10.41 for the next 24 months (total $250). What this means is that I am essentially lending them $250, and then they are paying me back over 2 years. This arrangement was NEVER explained to me up front, and I consider it fraudulent. If I wasn't dying of cancer, I might fight it.

Lady behind the counter was louder than humanly possible. She seemed to be rushing me and my family…read moreand giving us different deals on things we didn't need

They saved me from buying a new phone. My son's phone was dropped a few times and didn't react to…read moretouch. We couldn't unlock the phone (because touch function was messed up as I was explained later by Sinan) and display had a variety of multicolored lines. The phone was out of warranty and a friend suggested to take it to "FixItAll" on the Main Street. To my surprise they were able to fix it, which saved us from buying a new phone. Fantastic customer service! Very quick & quality repair. Highly recommend!

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

DON't GO HERE and I'm so disgusted with T- mobile, I'm seriously considering to Consumer cellular…read more My bank from where I pay my monthly T mobile bill from on time,) just switched platforms and have sent email that they are having problems with the new platform. Although the payment was sent, T-mobile said they didn't get it and it's only 5 days late after being a customer with good credit for 6 yrs.,they are threatening to cut off service bering only 5 days late ,SERIOUSLY??? Someone keeps calling me but don't identify themselves as Tmobile so I don't answer. I called the 1-800 # and explained everything. The 1-800- number told me not to worry although I had to talk to 3 different representatives a few being rude and conflicting with information and directions as to how to proceed and remedy this problem. THIS T-MOBILE STORE- will not help you and tell you "we don't do that" or take a payment even though when you call T-mobile they tell you that any store should be able to help you with your account and take a payment. Stay away from here and switch to a different cell phone carrier with decent customer service like -Consumer cellular .

Wanted to bring 4 lines of service over for my business. The lady there was totally uninterested in…read morehelping. After the 2 customers ahead of me left frustrated, I'm not sure why I expected anything to go better for me. After about 20 minutes of staring at her tablet, she had me fill out a few forms which apparently led to some kind of issue and which point she said she couldn't help. No other managers or employees of any kind offered any assistance. And so I left just as annoyed as those before me.