BRANDON the service manager was very knowledgable and practical in his guidance. Definitely…read morerecommend this location if you need repairs.

I have always been treated so well when I bring my vehicle here. They call and update you, discount…read morethe price as much as possible, they do great work, and they are just so kind to their customers!!

Honest, great guys, they know what they're talking about. All the work they do is very very good…read moreand quality. Super honest and great pricing. Will be a returning customer

I am always impressed when I take my car here. They are very communicative, very kind and take care…read moreof you. if they find something, they will call to let you know they found something else, and they worked with me to lower the blow of my huge repair. I am so grateful for these gentlemen for being so honest and kind. they made me feel respected and confident in my choice of bringing my car here. the woman at the front desk is also so so nice. 10/10 thank you for the excellent service.

We were traveling and away from home when our radiator went out. Parameter helped us on the spot…read moreand we were able to get our car repaired and still enjoy our weekend getaway with our family. Highly recommend!

Our small camper van had a spongy brake issue while we were in Watkins Glen. Parmenter was able to…read moreschedule us the next morning. They quickly diagnosed that we had blown a brake line and repaired it quickly. What was extremely helpful was that they gave us a ride to downtown and later back so that we wouldn't have to stay in the waiting room all morning. Friendly staff and our van is in peak shape now!

Starts with a friendly sincere Service Mgr such as Charlie...taking extra time to explain and…read moreadvise in detail the procedure your vehicle will be going through. Honesty with pricing and some situations that could occur...When you leave Buckleys you feel you made the right decision to give your business to this Garage!

Excellent service experience// Very professional and fair pricing // Highly recommend by me and I…read moreknow the automobile business as I spent 40 years working in it !

This shop was in the right place at the right time. While in Corning with my wife, visiting from…read moreMaryland, literally in front of their shop, our van blew a spark plug. We had just left the Corning Museum of Glass when it happened. One of their technicians came out to offer assistance and immediately diagnosed the problem. A couple of hours later it was fixed and our trip continued. We made it back to Watkins Glen and can look forward to enjoying the rest of our weekend again. Thank you all so much!

Took care of my car in a reasonable amount of time. Will have them work on my car again!read more

Just had the jeep inspected this morning, always a great environment with courteous employees …read more Fill up your vehicle while you're getting your vehicle serviced

Made a 10am appointment the week before Upon arrival I said I'll be back at noon. Showed up , no…read moretires on my vehicle. Hmmm our inventory was short can you make it for 3:00. You didn't have the common decency to call !!!! Before I showed up. If I could post zero stars I would!

We would highly recommend Dave to anyone. He was so helpful and made the whole experience top…read morenotch. Will definitely be doing business with them again. ​

Caveat Emptor - Purchased a passenger seat for my 2025 Overland. Site said available in two-three…read moreweeks. Call to confirm told end of July early August (4-6 weeks). Found cheaper and faster from another vendor, attempted to cancel with them and get hit with a 20% restocking fee. The links to all of their policies don't work and now they are attempting to charge a $140 restocking fee. I'll be keeping the seat to avoid the fee and the adding to their margins. Pathetic customer service, 28 one-star reviews, three public Better Business Bureau complaints. Should have read the reviews first, lesson learned.

I was feeling a bit of a vibration after hitting a nasty pothole a few days prior. I wasn't sure if…read morethe two things were related or if I just needed a wheel balance or alignment. I saw they had appointments available on the website the next day, so I stopped by first thing the next morning, which was a Sunday (thank you for being open on Sunday!!). I overheard the person behind the counter telling someone on the phone that they were overbooked and had limited staff available that day, so I figured they wouldn't be able to check out my car. However, once I talked to them, I was told that they could look at it if I was able to drop it off and pick it up later in the day, before 5pm. That was fine with me, so I left the car with them. I got a call less than an hour later where they told me that my rims were bent, so a balance would not fix the vibration. They didn't charge me anything to look at the car and give me a diagnosis, and that diagnosis allowed me to be able to move forward with addressing the situation. I appreciate them taking the time to look at my car so quickly, which allowed me to arrange to install my spare set of rims before my track day at Watkins Glen the following day even though I was several states away from home. I've heard good things about Firestone Auto Care from friends of mine in other states, and it appears their good customer service is consistent across their locations.

An appointment apparently means very little at this Firestone location. I scheduled a tire…read moreinstallation more than a week in advance for Saturday at 10:00 a.m. and dropped off my car at 9:50. By 10:55, they had not even started working on it. When I checked again around 11:25, I was told it would take another 45 minutes. At approximately 12:05, I went to ask for an update and noticed my car sitting in the parking lot. The employees at the front did not even seem to know that the technician had moved it there or what the actual status was. I understand that Saturdays can be busy, but that is precisely why customers make appointments. Waiting more than two hours for a scheduled tire installation--with no proactive update, no reliable estimate, and obvious confusion about the location and status of my vehicle--is unacceptable. If they were running behind, the courteous and professional thing would have been to tell me when I arrived. This was not simply a delay; it reflected extremely poor scheduling, communication, and management. Based on this experience, I cannot recommend this location and will not return.