I found this company on google and my experience with them was pretty good…read more One the reason I decided to use BOLD to print couple shirts for me was because of its website. The website has all the information I need (price calculator, shipping costs, shipping time etc); it allows me to upload right away the graphic to be printed on the shirt. No hassle. In less than 24h, I got the proof of the shirt by email and I made the payment by the phone. The staff was very friendly and attentive. I asked them to be ready to pick up in 5 business days, but it was actually ready within a day! The shirts came exactly how I expected. Good fabric and great print. I definitely recommend BOLD for everyone.

This is by far the most extensive tshirt printing company available in the lower mainland and…read moredefinitely North Vancouver. Their staff members are pleasant to deal with, competent and readily available. Their willingness to provide me with swift image file modifications, suggestions, and concise estimates without any hesitance made the tshirt printing company process easy and less of a headache I expected. Their website is well optimized, with extensive content that thoroughly lists their products available, and gives you options to customize and generate your own estimates which I found very convenient. I appreciate all the work they've done and give them a bonus star for getting my project done a week ahead of schedule. In terms of quality these guys deliver. Big thanks to Andrew for taking lead on my project and his patience with me. Pricing was very reasonable and transparent.

This company steals from independent entrepreneurs. Worst…read morecustomer service. Theft. Gaslighting. Aggression. Negligence. Rude and abusive staff and ownership (the owner showed up unannounced at my office, aggressively interrupting a meeting with clients to argue with me). They have not provided what I paid for, have not once apologized and refuse to refund my money. I am a solopreneur and very small business selling streetwear and handmade products. I ordered some shirts for a client and an event, pending a due date which was made very clear. As I was on a deadline, I chose this company because they assured me they could meet the demands of the quick turnaround where other companies I have worked with in the past were backed up on orders. I provided very clear instructions as to what I wanted (silk screen on front, heat press label on inside neck). This was agreed to verbally and confirmed in emails. Company refused to provide comprehensive pricing and service breakdown on their invoice, but arbitrarily gave a blanket sum without particulars, even though I asked several times. There were several errors with mockups (incorrect colours of tshirts, incorrect dimensions for designs) and invoicing (incorrect quantities). Took over a week to finalize order due to their repeated mistakes. Employees are incredibly rude and hostile. Prior to the due date, I arranged to pick up the order at a particular time and accommodated for that. The afternoon I was supposed to pick up, they told me that they had decided to close up early and I had to come get the garments now. Eventually, after several emails asking to deliver (I couldn't just drop what I was doing), they finally arranged for delivery. When I finally got the order, the neck labels were not heat pressed like I ordered as they decided to silk screen instead. As a result, the ink bled right through the shirt. See attached photos. What you are looking at is the outside of the shirt and the print is supposed to be on the inside. I have scribbled out my logo, but you can clearly see that the silk screened ink bleeds through in reverse right through the shirt. The garments are un sellable/wearable. As a result, I lost revenue and business that were dependent on delivery of these items that weekend. When I sent photos to the company for evidence, they told me that there was nothing wrong. They asked to see another shirt I had printed from another company, and when I did told me that it was not screenprinted (?) when it clearly was (the company who printed that shirt only does silk screen). That day, the owner showed up unannounced at my office while I was in a meeting, saying that they decided to silk screen because it was cheaper for them, demanding to see other merchandise printed by other printers. I was in the middle of a meeting and the disturbance was incredibly unprofessional and aggressive. He took the shirts with him. Today I asked for a refund again, including some compensation for lost revenue and clients. The owner shouted at me on the phone, telling me I'd have to take him to court, and then sent an email denying any of the interactions when I clearly asked for a particular service (please see attached screenshot stating the type of service that was promised). As a solopreneur, I am now out a large sum of money which affects my direct livelihood. I am not a corporation and this is my personal finances that have been depleted. Not only have I paid them for the order in full which they are refusing to refund, but I have lost opportunity to generate revenue and relationships with my clients have been broken as a result. This company steals from independent businesses, the owner is aggressive towards women and gaslights when accountability is requested. I am still waiting for my money.

Horrible. Took a high quality hooded sweater to them for a custom memorial print, in which they…read morecharged me a lot for a digital print. I felt ripped off, they used a cheap print but still charged me for the digital (I have the invoice). It was very poor quality, and they had these strange excuses for why they charged me for a high quality print but handed over garbage. Not to mention they had told me it would take them 3 days, only to finally pick it up in frustration two weeks later when they finished it. Stay away from these people - whether you're a business owner or you're making something privately. There's much better out there for cheaper these two will rip you off.

I don't know how they got those two bad ratings. I am very happy with their work. They are fast,…read morealways tell me what it will cost before I confirm. Sometimes if I have a tight budget they discount to make it work. Linda and Jhunn and their son are great to work with. I think the negative ratings are probably from people unaware of how most printers work. I've used them for signs, banners, printing on life jackets, printing on t-shirts and making stencils. All of the work was done well, on time and at the cost they quoted me. They are part of our team I feel. Recommend highly.

I've made several shirts and stickers here for gifts and wearing to shows, and they've always done…read morea great job! Super fast, friendly, and helpful -- and the quality was excellent!

Amir was extremely helpful in helping me figure out what I want my posters to be. (size, paper…read moretype, resizing the actual image) Though I did not go through with the printing process, the customer service alone was enough to leave a good impression.

Hey I'm bona fide! I have biz cards! Truth be known, I came…read moreto Minuteman because they hit me up 1st. on my site. Yup, reaching out to your potential customers actually works! It was as if they were reading my mind. Well, maybe they were reading my Tweets. It's a small-ish shop, but for now they can handle most of the jobs in house. Later, they have the option to send it to the bigger Minuteman shops. At the front desk and on the phone is young Kevin, a multi-tasker in the least. C.S., a bit of graphic design and print shop experienced. He was very accommodating and able to manipulate my file to make a small design change that made a big difference. Franchise owner Amir is there to keep the show in line. These two are so friendly you almost want to invite them for dinner! My job was no big challenge, but it was done efficiently and on time. There are a few print shops in the area to choose from but I'd use Minuteman again. Thanks guys! -V.E.V

I wanted just a single custom t-shirt, Julian and the crew at KitsTshirtExpress were friendly, the…read morelong-sleeved t-shirt with my custom photo printed on it was ready when promised, and the cost was less than I was quoted at another place, so I couldn't be happier.

Most of my experience with rush jobs, whether it be printing, clothing alteration, auto service, or…read morevarious types of repairs have usually been met by businesses with hesitation, refusal, or additional cost. I wanted to do a run of t-shirts for an event, and just clear ran out of time to decide if it was feasible to do, and then to get the artwork ready. It was a Tuesday. I needed them for a Saturday party. I called a few places around town, and most wouldn't do it on that short of a timeframe. One or two places returned a quote, but it would be subject to an additional rush cost. Since this was coming out of my pocket, and I was only expecting to break even at best, that was a no-go. I gave Kits T Shirt Express a call. I spoke to Terry, who was super nice and patient on the phone, and told me that they could do it. She said I could have them on the Saturday morning, and at no additional cost! I thought there was a catch. I emailed over my artwork at 6pm on the Tuesday and they sent me an artwork proof in an informative email at 8:40am the next morning. I approved it, and within 30 minutes, I received an email confirming Saturday pickup time, and my invoice. Clean and simple. Now this is what I like! It gets better. On the Friday morning, I received an email saying that it was done early and ready for pickup! When does that ever happen? I drove down there, and was met with smiles all around from this modest and honest shop. FYI: The final total worked out to around $8.70/shirt for a small run with 2-colour print on good quality shirt stock. I've done other t-shirt printing here, and it's been delivered on budget and on time, every time. 24/30 : 30DaysOfYelp

I stopped by to drop off one item to be embroidered. I wanted my name on a work vest. They were…read moreable to complete the job in a couple of days. Also, I ended up paying less than the original quoted price. I was pleasantly surprised. I recommend this store to anyone who needs anything embroidered or require printing services.

Great service, Richard is amazing in providing the best customer service. Prices are nice too!read more

so I've been with those people since I open my shop. They are really professional. Customer service…read moreis great. They are really good. they will make you happy Highly recommended

I brought a fabric chair back to this business to have a heat transfer imprinted . None of the…read moredirections I gave via their work order form were followed . When I discovered the issues on the mock up they originally sent to the wrong email address , I corrected the mistakes . To my disappointment the heat transfer did not imprint correctly and the decal was seriously messed up . They tried to pass this off without any mention of the issues. No apology , lots of waiting around , lots of excuses . They charge as if they are professional yet they provide amateur service and results . Better to DIY than to use this outfit .

I ordered a large quantity of backdrops from Will who was very patient and helpful throughout the…read moreprocess. Not only did he deliver on time and in person, the resulting product was easy to set up and take down. I had a lot of great comments from guests who asked where I got them made. The pillowcase technology made my life easy! No screws or pins or magnets needed. Just zip it up and it looked extremely professional, no sagging or marks. Photos turned out excellent. Will definitely use these guys again. PS. I would support local business because it is their life.

I have used Vancouver Banner twice and am incredibly impressed with the customer service received,…read morethe quality of the banners, and the speed at which they have been created. Will can create a high quality pop-up banner and have it delivered in less than 24 hours - he's a superstar! I highly recommend Vancouver Banner for your printing needs!