We were looking for a local t-shirt printer in Vancouver. We saw a lot of screen printers…read moreoutsource, which meant turnaround times were way up, and we were worried about the quality. T-shirt printing looked after the garments for our office event. They offered great support and feedback and timely turnaround. More importantly, the provided us with digital proofs, so we could see what the items would look like before printing. We were very happy with the results and recommend them to anyone who needs screen printing in Vancouver or even BC!

I WILL NEVER EVER EVER EVER ORDER FROM THIS PLACE AGAIN!!!!…read more The quality is poor compared to other shirt companys.The only reason I didn't cancel my order is because my team needed the shirts for our league. Please DO NOT BUY from this place!!!!!!!!!!!!!!!!!!!!!

I wanted just a single custom t-shirt, Julian and the crew at KitsTshirtExpress were friendly, the…read morelong-sleeved t-shirt with my custom photo printed on it was ready when promised, and the cost was less than I was quoted at another place, so I couldn't be happier.

Most of my experience with rush jobs, whether it be printing, clothing alteration, auto service, or…read morevarious types of repairs have usually been met by businesses with hesitation, refusal, or additional cost. I wanted to do a run of t-shirts for an event, and just clear ran out of time to decide if it was feasible to do, and then to get the artwork ready. It was a Tuesday. I needed them for a Saturday party. I called a few places around town, and most wouldn't do it on that short of a timeframe. One or two places returned a quote, but it would be subject to an additional rush cost. Since this was coming out of my pocket, and I was only expecting to break even at best, that was a no-go. I gave Kits T Shirt Express a call. I spoke to Terry, who was super nice and patient on the phone, and told me that they could do it. She said I could have them on the Saturday morning, and at no additional cost! I thought there was a catch. I emailed over my artwork at 6pm on the Tuesday and they sent me an artwork proof in an informative email at 8:40am the next morning. I approved it, and within 30 minutes, I received an email confirming Saturday pickup time, and my invoice. Clean and simple. Now this is what I like! It gets better. On the Friday morning, I received an email saying that it was done early and ready for pickup! When does that ever happen? I drove down there, and was met with smiles all around from this modest and honest shop. FYI: The final total worked out to around $8.70/shirt for a small run with 2-colour print on good quality shirt stock. I've done other t-shirt printing here, and it's been delivered on budget and on time, every time. 24/30 : 30DaysOfYelp

I ordered a large quantity of backdrops from Will who was very patient and helpful throughout the…read moreprocess. Not only did he deliver on time and in person, the resulting product was easy to set up and take down. I had a lot of great comments from guests who asked where I got them made. The pillowcase technology made my life easy! No screws or pins or magnets needed. Just zip it up and it looked extremely professional, no sagging or marks. Photos turned out excellent. Will definitely use these guys again. PS. I would support local business because it is their life.

I have used Vancouver Banner twice and am incredibly impressed with the customer service received,…read morethe quality of the banners, and the speed at which they have been created. Will can create a high quality pop-up banner and have it delivered in less than 24 hours - he's a superstar! I highly recommend Vancouver Banner for your printing needs!

This company steals from independent entrepreneurs. Worst…read morecustomer service. Theft. Gaslighting. Aggression. Negligence. Rude and abusive staff and ownership (the owner showed up unannounced at my office, aggressively interrupting a meeting with clients to argue with me). They have not provided what I paid for, have not once apologized and refuse to refund my money. I am a solopreneur and very small business selling streetwear and handmade products. I ordered some shirts for a client and an event, pending a due date which was made very clear. As I was on a deadline, I chose this company because they assured me they could meet the demands of the quick turnaround where other companies I have worked with in the past were backed up on orders. I provided very clear instructions as to what I wanted (silk screen on front, heat press label on inside neck). This was agreed to verbally and confirmed in emails. Company refused to provide comprehensive pricing and service breakdown on their invoice, but arbitrarily gave a blanket sum without particulars, even though I asked several times. There were several errors with mockups (incorrect colours of tshirts, incorrect dimensions for designs) and invoicing (incorrect quantities). Took over a week to finalize order due to their repeated mistakes. Employees are incredibly rude and hostile. Prior to the due date, I arranged to pick up the order at a particular time and accommodated for that. The afternoon I was supposed to pick up, they told me that they had decided to close up early and I had to come get the garments now. Eventually, after several emails asking to deliver (I couldn't just drop what I was doing), they finally arranged for delivery. When I finally got the order, the neck labels were not heat pressed like I ordered as they decided to silk screen instead. As a result, the ink bled right through the shirt. See attached photos. What you are looking at is the outside of the shirt and the print is supposed to be on the inside. I have scribbled out my logo, but you can clearly see that the silk screened ink bleeds through in reverse right through the shirt. The garments are un sellable/wearable. As a result, I lost revenue and business that were dependent on delivery of these items that weekend. When I sent photos to the company for evidence, they told me that there was nothing wrong. They asked to see another shirt I had printed from another company, and when I did told me that it was not screenprinted (?) when it clearly was (the company who printed that shirt only does silk screen). That day, the owner showed up unannounced at my office while I was in a meeting, saying that they decided to silk screen because it was cheaper for them, demanding to see other merchandise printed by other printers. I was in the middle of a meeting and the disturbance was incredibly unprofessional and aggressive. He took the shirts with him. Today I asked for a refund again, including some compensation for lost revenue and clients. The owner shouted at me on the phone, telling me I'd have to take him to court, and then sent an email denying any of the interactions when I clearly asked for a particular service (please see attached screenshot stating the type of service that was promised). As a solopreneur, I am now out a large sum of money which affects my direct livelihood. I am not a corporation and this is my personal finances that have been depleted. Not only have I paid them for the order in full which they are refusing to refund, but I have lost opportunity to generate revenue and relationships with my clients have been broken as a result. This company steals from independent businesses, the owner is aggressive towards women and gaslights when accountability is requested. I am still waiting for my money.

Horrible. Took a high quality hooded sweater to them for a custom memorial print, in which they…read morecharged me a lot for a digital print. I felt ripped off, they used a cheap print but still charged me for the digital (I have the invoice). It was very poor quality, and they had these strange excuses for why they charged me for a high quality print but handed over garbage. Not to mention they had told me it would take them 3 days, only to finally pick it up in frustration two weeks later when they finished it. Stay away from these people - whether you're a business owner or you're making something privately. There's much better out there for cheaper these two will rip you off.

so I've been with those people since I open my shop. They are really professional. Customer service…read moreis great. They are really good. they will make you happy Highly recommended

I brought a fabric chair back to this business to have a heat transfer imprinted . None of the…read moredirections I gave via their work order form were followed . When I discovered the issues on the mock up they originally sent to the wrong email address , I corrected the mistakes . To my disappointment the heat transfer did not imprint correctly and the decal was seriously messed up . They tried to pass this off without any mention of the issues. No apology , lots of waiting around , lots of excuses . They charge as if they are professional yet they provide amateur service and results . Better to DIY than to use this outfit .

I stopped by to drop off one item to be embroidered. I wanted my name on a work vest. They were…read moreable to complete the job in a couple of days. Also, I ended up paying less than the original quoted price. I was pleasantly surprised. I recommend this store to anyone who needs anything embroidered or require printing services.

Great service, Richard is amazing in providing the best customer service. Prices are nice too!read more

Staff: The staff was okay. Neither rude nor overly friendly,…read morejust okay. Quality/Quantity: Tons and tons of great clothing, gifts, cards, and so much more. Gag gifts, clothes, customized clothing on site for messaging, etc. Just a really cool store. Value: Not bad. Overall: Super great find, don't miss stopping in.

Very awesome shop! A bunch of different things you can buy from a lot of different suppliers. Great…read moreatmosphere for browsing and they had a custom area where you could apply patches and embroidery onto items on site. I saw items for everyone with a lot of quirky and varying themes. We picked up quite a few souvenirs here! A lot of sales and good quality items.

I wandered in because it caught my eye (bird masks on the mannequins in the window; exactly my kind…read moreof quirky). Great selection of fun shirts, horror masks, and niche games. Everything about this place made my nerdy little heart sing. Ended up buying some dice I didn't need--because I don't think you can call yourself a tabletop gamer unless you have an excess of clickity-clackity math rocks--and a morbid sort of card game that seems like an absolute blast (to round out my overflowing collection of games). And, had an awesome conversation with the shopkeep, trading recommendations and stories and adding at least 10 more games to my ever-growing wishlist. So glad I was lured in by the weird bird masks, because this place is an absolute gem.

I got my 3 year old daughter a very sweet Star Wars t-shirt here, and its the only thing she has…read morethats not too girly or pink, but she LOVES it! Super friendly and down to earth staff.