What happened to their great service? I was presently surprise last year, but this happened…read more I had an appointment scheduled a month ago for Wednesday last week, they text me on Monday to say the appointment was rescheduled to Tuesday instead. I couldn't make Tuesday that week, that's why I scheduled Wednesday. They said they were going to be closed. Okay, reschedule me for next week, I can make Tuesday at 9:00am. I'll wait for my car because I'm coming in from Barrie. Okay, you're rescheduled. They text me on Monday to say I'm scheduled for Tuesday at 9:00am. Great. Tuesday comes, I'm there at 9:00am, nobody there to work on my car. 10:00am, still nobody to service my car. At 10:15 I decided enough was enough and asked for my keys, and left. What a waste of time. They just lost a return customer.

My car drove in for head gasket repair in April. Car has been there ever since...still waiting for…read morefix ..been a nightmare more detailed review has been posted on Google...smh

Had the front/rear rotors & pads done on my 2009 Odyssey back in July 2022 for approx $700. Ivan…read moresaid he used Akebono coated parts which are suppose to be a premium product that I've used in my other vehicle with excellent results. The following spring, with only 10k km on these rotors/pads, I started to notice brake performance decline with it not really biting and needing to apply a lot more pedal pressure to stop properly. Brought it back for Ivan to inspect. He said rotors had a lot of rust, however, they were all suppose to be coated which greatly increases the time for rust to form. So, for rust form so quickly and so severe to affect performance in just 8 months and with only 10K Km since install....that just doesn't add up and Ivan wasn't able or willing to offer anything (possible defective warranty etc) other than to resurface them for an extra $100-200. That really didn't make any difference. So, I ended up going back to my regular guru who replaced all the pads with Power Stop shortly after. Fixed it and it was 100% better. Not sure if the issue was with the parts, the installer or a bit of both. Things just didn't make much sense to me and Ivan wasn't really taking any initiative or making any effort help me other than charging extra to hopefully remedy my issues. Lesson learned...Will keep to my guru from now on.

Got my oil changed here. They were quick and timely. They also inflated my wheels for me…read more My car hood was malfunctioning and they went above and beyond in helping me troubleshoot the issue!

Fast, Honest service. Not the cheapest, but reasonably priced. Do a good job of voicing pros/cons…read moreand communicating potential issues before they happen

They took me without an appointment. They were friendly and knowledgeable; however as past reviews…read morehave said, they aren't the cheapest. I paid the same here for an oil change as I do at Mr.Lube. & with Mr.Lube always sending me deals for $ off and free wipers, I probably won't come back here again for oil changes. They were fair and knowledgeable though and I would probably return for any major repairs I might need in the future.

Chi is my go to for any regular maintenance for my car. He's quick and will try to fit you in asap…read more He's also one of the more honest mechanics I've worked with. The only time I don't use him is for more specialized problems with my GTI. Otherwise he's my first call every time. Would definitely recommend him.

I'm not a car enthusiast, but I can't imagine living without my car. It is like an extension of…read moreme. It allows me to be Jacques Cousteau, on land. I wanted to drive a car as far as I can remember. My parents have a picture of me at the age of around 3 sitting on my father's lap grabbing the steering wheel of our Mustang and looking quite serious as if I was focusing on passing someone on the track and ready to give the finger. Instead of roller coasters as a kid, I loved the cars you could actually steer, albeit limited to a track at Centerville. I loved the bumper cars and later on go-karts. It was about freedom and control. It wasn't as much about the machine to me, as I wasn't a gear head. I didn't care as much about the performance of my car, or what the rims looked liked, or how I could lower my car. I will admit, I did have a short phase of that, and did have a sports car, but predominately it was the fact it expanded my world. Even at a young age, back when 12 year olds could run around the neighbourhood without having a tracking device on them, I would explore. I would wander the downtown core of Toronto until it got dark and had to go home for dinner. Because of my years of exploring, I know the downtown core like the back of my hand. There is no street I don't know east of Bathurst, west of Broadview from the waterfront to Bloor. I would walk and walk and walk. My world expanded when I finally bought my own bike. For the next several years, I'd hop on my bike and just ride. I went on every trail the city had to offer and my expeditions became greater. It would bring me to the eastern edges of Scarborough, the western front of Etobicoke and northern regions of Thornhill. When I got sick of those trails, I'd make even bigger treks, and a few times even multi-day trips out to St. Catherines and even Lake Simcoe. It wasn't about the cycling it self, but as a kid who was predominately confined to a 2 km square diameter of the downtown core. 50 km away might as well be Egypt. When I finally got sick of riding the TTC to York University from downtown, and figured that each school year, I would have spent 1 full week of my life riding the subway. I got a car. A crappy little tiny car from a buddy of mine in which my insurance cost more than the car itself. This gave me access to an even bigger world. I was finally able to make friends from Markham and Mississauga and Richmond Hill, and Woodbridge and Scarborough. I would drive and drive and drive. I drove to Montreal. I drove to Ottawa. I drove to Buffalo. I drove to Boston. I drove to Manhattan. And since then I've been looking for a reliable mechanic. Luckily for me I haven't had too many issues with my cars, but I'd go where ever I could find a deal. But after all these years I've never found someone I felt comfortable with. I want that same relationship with my mechanic like with my Doctor. I want someone I can trust. Someone I could respect. I've been reading about 360 auto and this guy named Chi for years now. He's essentially synonymous with a good honest mechanic and Honda vehicles if you just google "honda mechanic Toronto". I finally went in to see him and was extremely happy with the service. Turns out he and his crew all originate from the downtown core like me. He didn't seem to want to hustle like every other mechanic I've ever been to. The price was fantastic. I've needed a rear brake job, and got a quote of $600 from the dealership. Then got a quote of $350 from Master Mechanics whom I had previously been going to, however they're just not open on the weekends. And finally $250 from Chi. Provided everything holds up like it should, and every indicators from other web forums it should, they blow everyone else out of the water. Jacques Cousteau would be proud. Now I can go back to my explorations...

Brought my sister's 2018 Subaru Forester to Jason for several small to medium repairs plus a larger…read moreAC issue. He is great to work with, I would highly recommend him. The main repairs were done by the end of the day at less than half the cost quoted by the Subaru dealer. Jason is working to find a part at a reasonable price for the AC repair, which will be done next week, again at a fraction of the dealer quoted cost. He's a lovely person, very clear communicator, and has all our auto repair business for the future!

Looking to get your engine oil and filter changed? Experiencing some engine issues and need some…read morehelp? Switching to winter tires and want a place to store them for the season? Trust me, Tactful Auto Service Centre is your place to get all of that, and more, taken care of! My family and I have been coming here to get our cars fixed, oil and filter changed, and winter tires switched for about a decade. The place is currently run by Jason Ng, who is an awesome auto technician. He is always extremely courteous, kind, and respective. Fluent in Cantonese and English, I love that he communicates to my parents in Cantonese and speaks English to me; this makes me feel comfortable for not having to stress with trying to convey myself in Cantonese. From all of our years coming here, me and my family experienced no issue. The COST to get our cars serviced is EXTREMELY reasonable, so if you are looking for a break from the crazy rates at your car dealership, I highly recommend giving this place a shot. PLUS, the waiting area is quite cozy, with comfortable seats, a tv screen, drinks, and... CUP NOODLES! That's right, they offer CUP NOODLES, the legit Chinese ones that actually tastes delicious! But if sitting around and waiting for your car to get fixed is not your thing. Markville Mall is literally a 5-minute walk away, so you could hang out there and get your shopping done. I actually live close enough that I just took a leisurely jog to get home. When your car is ready, they will call you to pick it up! I love that they accept e-transfer, but if that's not your preferred method of payment, they also take cash and debit. Tactful Auto Service Centre truly lives up to its name! Come here and experience their tactful service, you won't regret it! :)

How I wish my car can just run forever without doing any maintenance services!…read more I have nothing against dealership services but I am just tired and sick of them kept asking me to fix this, do this and after charging me jaw dropping amount for that. Service at J's Auto Services is personal and fast. Just the necessary services will be perform: what needed according to manufacturer warranty's maintenance schedule and depends on your car's condition. There is a waiting area that has a laptop that you can use or if you prefers Free Wifi. Now my car is ready for me to drive to wherever destinations that I can eat and yelp and even a Spring road trip!

Went in today as a walk-in to get my winter tire change and oil change. The service was fast and…read morefriendly. Very decently priced and will go again.

The owner used to work at a car shop nearby but opened his own space, I followed him over to this…read morespace as he was always fair and honest to me. His new car shop is pretty awesome, lots of space and they even have an alignment machine. They have lots of experience with Nissan and Infiniti, Infiniti is especially finicky so I'm super glad to have this resource. They have also have experience with European cars but you can always call ahead to check.

From the owner: Our mechanics are excellent on front end repairs and we feature an in ground alignment ram for…read morelowered vehicles

Heard of Bullock City from a friend...unfortunately, my experience with them was beyond…read morefrustrating. If I hadn't spoken up or questioned what occurred on June 2, 2026, I would have paid hundreds or thousands of dollars for no reason. About a week before I went in, I called to book an appointment as I was hoping to have my seasonal tires swapped, and maybe get a diagnostic, oil change, break pads replaced and muffler looked at. When I asked for the estimate of the tires, I was told I had to bring in the car for a proper quote which I thought was odd. Guy I spoke to also thought it was a good idea to throw in a sexist comment, guess he assumed I knew nothing about cars. Not sure if that assumption gave him the impression I could be swindled in person but considering I drove over 40 mins to get the car checked out by this place I, at the very least, hoped this shop wasn't like the rest. My mistake for giving them a chance. When I brought the car in, at no point was I provided with a clear estimate or breakdown of the labour/service associated with the diagnostic, oil check, or tire swap before work began. However, they did give me a handwritten breakdown of the partial costs of the "repairs" and maintenance the car needed, but for the actual services I was hoping to complete today (tires/diagnostic/estimate) - that was conveniently left out (see picture). They also claimed the muffler had a leak, whether that's true is debatable considering they lied about the oil needing to be replaced which I'm confused about since I just needed it checked not changed. The oil had been manually changed not that long ago, and well after the date of service noted on the windshield sticker, but I guess this place thought they could pull a fast one on me claiming the oil was due for a change? If that was the case why not get my authorization prior to actually changing the oil, why not show me what the oil looked like prior to working on it? FYI I know how to check the dipstick so aside from this place lying about the oil change, then taking it upon themselves to begin that work without my say so including the tires, this shop may want to do a bit of googling to understand what a scam means from a legal perspective (i.e. fraud). The guy claimed they have been around for 30 years and wasn't trying to scam me, as if a business existing for more than a decade means they're above board. Being around for 30 years just means you survived a few recessions - so congrats. More importantly since the car belongs to my partner, I made it clear I needed to check with him prior to making any decisions. I stepped away a few times to get my partner's input and each time I returned to the front desk I discovered that work had begun and another charge was added to the bill. News to me considering it wasn't authorized. So you can imagine my shock and disbelief when the bill kept increasing, a bill that wasn't discussed prior. When I brought up these issues with the guy at the front, same guy I spoke to over the phone, he laughed it off, tried to downplay what happened and kept saying it was a miscommunication. I don't understand how there could have been repeated misunderstandings when I specifically stated numerous times that I needed to check with my partner and that we were holding off on repairs and maintenance. I guess I could have screamed no, but I'm sure that would have been ignored. Then he tried to turn it around on me, and claimed I booked the appointment to get the tires swapped. No sir, appointment was booked because I was told to bring in the car to get a proper estimate. How am I so sure of this? Because I record all my phone calls with service providers, knowing full well that many businesses cannot be trusted to operate with transparency and will gaslight clients. I'm sure this is a common tactic mechanics use to lure in customers before presenting them with an inflated bill, and if I didn't know my consumer rights and the regulatory requirements that govern businesses, I may have ended up paying double or triple by the time I left the shop.

Services were carried out efficiently & expertly. Incredible value compared with major auto…read moreservice & Toyota dealer. Andy & his team went way beyond expectations & cost well below what I'd anticipated. If you need service for your Toyota or Lexus, quite simply THIS is the shop you want to contact. Brian Murphy September 2025

I was looking for a wheel and oil change and found this shop. I called and got in right away. It…read morewas fast, easy, excellent service and employee was very nice, friendly and was very knowledgeable about questions I had asked. I will be going again.

Great Auto mechanic, very happy with his work. Will continue coming here for the years of car…read moreproblems to come.

Amazing service by a family run business. I have both my Mercedes G class and the Porsche Macan S…read moreserviced at Sam's. Their prices are significantly lower than the dealership and they take care of you the same day on any urgent issues rather than waiting for the service department at the dealership to call you back when they have the time. I am glad I found this family to take care of our cars.

My elderly uncle went to Sam's Garage on my reccomendation as he was having an issue with his…read moreMercedes and Sam's is said to be "the best in town". Sam quoted $6500 for the repair, or, offered to purchase the car for $4000.....as it was "a major repair". Getting wind of this I intervened and took the car to a second mechanic, where the car was rediagnosed and then repaired for $300. Yes-$300.00. Beware. This individual will take advantage of you given the opportunity.