Do not hold a function or event here!! Their service is appalling and they will not refund their…read morerefundable deposits. They will come up with excuses to not give it back to you. Utter disappointment. Steer clear!

Absolutely horrible. Disgusting rooms, I found soap from a previous customer in my shower, tiny…read morebathrooms unclean beds and bedding, tiny tv, dirty bathrooms, smells of cigarette smoke, leaky shower heads. I would book somewhere else.

Staff were lovely and professional. Check in and out efficient and done with a smile. Room (102)…read morewas very large. Great bed, great shower and spotlessly clean. Nice quiet street too, so not much noise at night. Only four small issues for me: 1. Very noisy air con unit in this room. 2. TV in room is very small. 3. No room service. Working in sales, the last thing I want to do at night is go out to find food or sit in a restaurant by myself. Not sure why they can't do room service from cafe to room. Even if we have to go downstairs and pick it up ourselves ("Ibis" style) would be useful for business people. 4. High charge for WIFI. In this day and age, WIFI should be free for guests. I also thought the corridors on the guest floors reminded me of a hospital. Very sterile and energy saving bulbs everywhere that give off that harsh, white light. However, minor things really. Compared to other over-priced hotels in Wollongong, this is a great place and recommended.

From the owner: We have wide range of facilities for your use during your stay.read more