Cut my hair to make a donation Jennifer did a fabulous job excellent customer service great…read morecommunication and most important I had a blast

I just started going here recently and I see Savannah. I went in, knowing that I needed a haircut…read morebadly to cut off all of my dead damaged and dry ends. I had been on the fence about getting bangs and at Savannah's recommendation. I decided to wait until my next trim to really decide if I wanted to do it. Best decision ever because I think I was just frustrated with new growth and I ended up not actually wanting the bangs so I feel like she can be trusted in getting a good read on what it is that you actually want. The salon itself is very pretty and cozy. It always feels warm and inviting when I go in and I am always greeted as soon as I enter. I would definitely recommend this place and I also recommend Savannah. The only reason why I didn't give all five stars is that parking is a little bit inconvenient, but there is an actual lot besides the street parking so as long as you know that then you will have no problem.

Quality great--amazing smelling products, vibes were there because of music and beautiful decor,…read moreand service wonderful, they asked about drinks and got a glass of water. Kristen was so kind and skilled--balayages turned out amazing, so thorough and not too expensive!

Patty is amazing! Attentive & very professional to say the least! I bring my kid here often for her…read morehaircuts . Patty was also the first to ever dye my hair! She did amazing, thank you patty

Beautiful setting to get your hair, cut and styled or colored. Shondra was very knowledgeable and…read moredid a great job helping me transition some of my wispy frontal grays. Prices were reasonable and I will definitely be back when I am in town.

What can I say? Shonda is an hair artist!! I'm glad that I found her here in Beaufort. She's an…read moreamazing hair artist and human being. She very sweet, friendly and funny. She made me feel and look amazing. It has been over a month and my hair still looks and feels amazing. Going back there in December to retouch my balayage.

Orchid Salon is hands down the best place for haircuts in Beaufort! I've tried two other…read moresalons--one on Boundary Street and another in Port Royal--both left my hair looking choppy and uneven, like a bad Dora the Explorer cut. It's been difficult to find a stylist who is familiar with Hispanic hair. Then I found Ashley Bellnier. I completely trust her with my hair; she's truly talented. The only negative comment I have is not finding her sooner. ‍

Let me tell you! Becca did my hair for the first time today for my ball and I was genuinely…read moresurprised with how amazing it looks and how fast she did it. Also I am a super awkward person I don't talk much and the climate/vibe and Becca made it super easy to talk, made me feel welcome and not so nervous for getting my hair done for the first time! My husband also goes here to get his mullet cut and I've heard so many times how welcoming the staff is to him he also really likes it here!

I had a Brazilian blowout with Danielle. It was my second time to get one. The first time was in…read moreDallas and it turned out great. This time the appointment took about two hours with a haircut which was half the time it took in Dallas but the same price. I did not wash my hair for three days to make sure the process took but once washed, you could not tell I had a Brazilian blow out. My hair was super frizzy and not stick straight like the one I received in Dallas. Danielle said that depending on how straight I wanted it she would increase the tension during the process. Despite requesting that it be stick straight it came out wavy. Also, during my appointment I was not offered a beverage.

I had my hair done for my graduation here great experience at first, but i left with in my opinion…read morea bad color job. to be fully transparent my bill for this cut (dead ends trimmed) and color was 300$ (not full color only 4 strands of hair). It took 5 1/2 hours and I rushed out to make it to an appointment before truly realizing my root color was still slim shady 2000's yellow. After reaching out to the owner of the salon I was told they do not give any money back but they would fix my hair for free after graduation for my wedding in November. I was fine with this deal however upon calling back I was told they do not do that here. Then my calls were dodged, I have given up but I'd like to warn others that this salon should have a negative star rating for their customer service and ability to be professional. be the judge yourself I'll drop photos below of what I ask for (a peekaboo color w/ pink and purple) and what I got...

Amazing service. Will be going back and getting my hair done here again. Would recommend this to…read moreanyone

Today I got my hair done!!!! It's been a while... I Love…read morethis salon!!! Courtney does my hair. So I consider myself fortunate because I moved to Bluffton in June of 2019. At that time I had a bob style cut which requires a skilled hairdresser. Two separate people recommended Cocoa Rose and they said to ask for Christina. When I called for an appointment Christina was booked (she's the owner). So over time I went to one of the other hairdressers in the shop. I was satisfied. For one appointment that girl wasn't available and I was scheduled with Courtney. I AM SO HAPPY!!! Courtney listens to me. She makes suggestions... it's like she's in my head. So with COVID, the last time I had my hair cut at a salon was February 2019. At that time we talked about cutting the bob and connecting the front and back ... (this is technical stuff here... lol). Well because we did that my hair grew in beautifully and when I finally got back to the salon, my hair really just needed a trim because, well now I'm growing it out. But I have seriously gone off in a tangent. The shop has such a cute vibe, everyone is friendly and professional!!! It's clean. They are CDC compliant. I feel safe going into the salon and getting my hair done!!! So like I said, I was fortunate to hit it right and find someone that I trust to do my hair!!! Hey it's so important to this girl right here!!!

I go to Ernie for my haircuts and coloring, and have for several years. He is great, and always…read moremakes my hair look and feel better. I highly recommend him.

I received a $35.00 gift certificate from my sister so I went in to have Jennifer cut my hair. I…read morehad already washed it so all she had to do was nice cut and style. It's terrible, I can't do a thing with it and she didn't even wet it or style it, cut that's it. Guess she got a huge tip . I'll never go back and won't recommend.

Hands down the worst staff I have ever experienced, not to mention Hannah. Extremely rude and…read moredisorganized. Not only that, but they try to mask their pricing which is ridiculously high in the first place. I arrived 30 minutes early, and was never greeted. Unprofessional language. On their phones constantly, disregarding clients. There is so much more I could say about this salon. I will be telling everyone how horrible of an experience I had here. I'd recommend cutting your hair at home with pliers then spend a dime here. Nasty!

WARNING: If you want to get your hair ruined, look disastrous, and walk out looking like you've…read morebeen growing your highlights out for a year, THIS IS YOUR PLACE!!! The whole salon, is dirty, unprofessional, and unethical.I booked a consult with Hannah, who supposedly is a blonding specialist...I went in, told her upfront about me being a stylist so there were no surprises, and explained I wanted a heavy highlight, with back to back foils(babylights)just to be a bit brighter. I've been blonde for the last 30yrs. I specifically told her, that I didn't want any lowlights, no haircut, and that my hair pulls really warm, but I always glaze with cooler tones. She said she totally understood and said she was capable of doing so. I felt a bit uneasy, because she just looked so disheveled, but I told myself not to judge based on that. It takes her 2hrs to foil just the back of my head, then abruptly gets up and proceeds to leave without saying a word. I sit for 30 min before A salon assistant comes and tells me she will rinse me without even checking to see if I've lifted enough yet. The assistant proceeds to take the foils out and not rinse anything so the dark color is now bleeding onto my previously lightened blonde hair. Then the manager comes over after another 10 min because the assistant disappeared and now there's no one anywhere in the salon that I could see, and proceeds to rinse me but leaves a bunch of color on my neck that I feel and it's just running down my back. After another few minutes Hannah comes back, tells me she had to go eat. I was appalled....never, EVER, do you leave a client in the middle of a service to go eat. I mention this, and that I'm not rinsed properly and question the dark color. She agrees they left color all over my head and neck but backpedals and says that she did do highlights but took that bowl away and that she did lowlights as well. I told her I specifically told you I wanted NO LOWLIGHTS, but at this point she already had done the back like this so it would look really uneven not to do any in the front. It took her another 2hrs to foil the rest of my hair....I ask her if my blonde is light enough and she says definitely. I ask her to make sure there is no warm undertones and she says she knows. At this point I've been there 5hrs which is absurd...this service shouldn't take more than 2hrs total including a blow dry. I was really late to pickup my kids and I explainedto her that I have to leave and she's literally arguing with me to cut my hair. I explain I have 10 min to please dry my hair as much as possible. She makes me pay first, which I did, and gave her the tip too. I still haven't seen my hair yet, because yet again I'm turned facing the wall. The whole time, she just was burning my scalp and not drying anything. I told her to stop and I got up and look in the mirror and I'm horrified. She didn't do any highlights, just lowlights...that's not even the worst part, the lowlights were only pulled halfway down my hair strand. I immediately tell her that I'm quite unhappy and this isn't what I asked for. I said I really have to go pickup my kids, but I will text you because this needs to be fixed. I text her immediately upon getting home, and provided pictures of my hair after I blow dried it, and she totally disregarded me and told me there's nothing she can do and that they don't offer refunds but she will take my professional opinion into account going forward. She charged me $300 for doing nothing to my hair. I've never had a client walk out looking way worse than what they walked In with, nor would I ever tell a client too bad for you and there's nothing I'm willing to do about it. Even if sue had offered to fix it, I wouldn't ever trust her to touch my hair again. Incompetence is an understatement. I called the salon to speak with the owner, and she had the same nasty ass attitude. She didn't care that her own employee bad mouthed her salon, the mere fact that she ruined someone's hair, her professional reputation, or doing the right thing, having great customer service, none of that. She was short tempered, and hung up the phone....mind you in all the texts between Hannah, and the phone call with Jennifer the owner, I was nothing but pleasant, yet the owner thought it was in her best interest to hang up on me and not willing to resolve anything. In addition, they sneakily redid their website after all this, and it now says they don't offer refunds. I will make sure to tell anyone and everyone who will listen about this place, and the filth all over the walls and floor, in addition to their poor skills as professionals. Take your money elsewhere!!!