If only every service request were this smooth! Our dryer suddenly started making a loud thumping…read morenoise--like a couple of softballs were tumbling around inside the drum. I checked Yelp and saw that Central Valley Appliance Repair had more than 120 five-star reviews, so I reached out. I was able to connect with the owner quickly, and he even came out the same day. He diagnosed the issue right away and began the repair on the spot. He had all the needed parts with him, and the price was very reasonable--actually less than I expected. If you need washer or dryer repair, I highly recommend this company. The owner is experienced, professional, personable, and truly conscientious. An excellent experience from start to finish.

Same day service on my Maytag washer. He had the required parts with him when he showed up and had…read moreit repaired in an hour or less. I would definitely use his services again, if needed.

I chose Top Notch based on their great Yelp reviews, and they did not disappoint! Our washing…read moremachine's spin cycle had gone completely crazy--shaking and spinning its way across the garage. The team came out, quickly diagnosed the issue, and repaired it efficiently. It' seems to be working well again, which is such a relief. I don't have a lot of experience with appliance repair, so I can't say for certain how the cost compares to market rates, but it seemed reasonable for the work done. It's always a tough call deciding whether to repair or replace when the cost is a significant portion of a new machine--but overall, I'm glad we chose to repair.

Came out the day before Thanksgiving to repair a fridge on the fritz. Explained everything while…read moreperforming a diagnostic check and got her up and running! They even fixed my dishwasher while there! Can't say enough great things about Top Notch Services. Thanks Steve

Just wanted to shout out that they came out fixed our fridge did an amazing job have great customer…read moreservice order. The part came out handled the business. We're very accurate very quick very friendly. Great service highly recommend recommended.

I called Pro App. Paid $140 in advance to get a diagnostic evaluation, went out , text saying it…read moreneeded a couple things, $240 , wow now I'm in it $380, called and told me can't fix it, do I get my $240 back, nope, told me I now have a credit at there Store,

This was a return visit and the young man was so knowledgeable and took care of problem. He even…read moretook off his shoes so he didn't track in any dirt on shoes.

We were having such a hard time with a 1990's microwave that kept on blowing fuses. After a 4th…read moretime, our insurance company sent out Zip... and I have nothing but good things to say. Not only was our technician friendly and professional... they diagnosed the entire microwave and found a deeper issue that couldn't be resolved with replacing another fuse. They advocated for us... and we were able to come to resolution with a microwave replacement through my insurance company. They didn't leave a stone unturned. I will look to them again for any appliance assistance we need!!!

I can not recommend Cyrus and this company highly enough. At the beginning of the pandemic our…read moreMiele washing machine quit working. As an RN this was a major concern. He was able to get the parts and repair the machine. Thereby maintaining the health and safety of my family. Therefore I called him when the dishwasher had a fataL error code this week. He called me back within hours. Over the phone he told me what to do to clear the error code so that we would know if the problem was real. This small check saved the cost of a visit as the error code cleared and dishwasher is perfect. He refused payment for this tremendous service. I GIVE THIS COMPANY MY HIGHEST RECOMMENDATION FOR QUICK SERVICE AND RELIABILITY

DO NOT GIVE THEM YOUR BUSINESS!! A tech was dispatched by American Home Shield (AHS) for a service…read morecall. The tech let us know that it was a bad control board and that would be what he would report to AHS. Long story short, we were informed the tech reported a completely different issue. If they are willing to provide a dishonest service for the benefit of a large ins company, imagine how dishonest they could be with anyone seeking their services. Terrible experience, and if I didn't have to select a star to post this review, they would've received no stars.

Greg is awesome and he repaired my fridge quite easily. He was telling me that he has around 30…read moreyears experience and I found out while talking with him that he was a Marine just like my uncle. Very friendly very knowledgeable, he answered all 102 of my questions. If I ever need him again I will call him for sure.

Jason came same day and came at the time he said he would. He is a kind person & he fixed our…read morerefrigerator quickly.

Fast response. Fast service. Communicates clearly. Easy choice. My new appliance repair service.read more

Carlos was very prompt in arriving for the inspection and gave us all the right advice on how to…read moreproceed

Carlos did an excellent job fixing my washer. He came out the same day, was very friendly, honest,…read moreand professional. He explained what the issue was and fixed it quickly. I really appreciated how reliable and straightforward he was. Highly recommend Carlos if you need washer repairs!

Great experience with the microwave installation. They were quick, professional, and did a really…read moregood job. Everything was installed perfectly and the pricing was very competitive. Very happy with the service and would definitely recommend!

Disappointed in service and communication. Requested to get cabinets assembled. The workers were to…read morearrive between 3 and 5pm and arrived after 6. . Maria did not let me know any updates of when service workers were coming, whether they were late or not. But she can read my messages that were sent to ask for their whereabouts. The workers stayed at my house until 11pm. Workers spoke Spanish with each other at the front door entrance when they met my husband (and mind you, my husband also speaks Spanish). One of the workers said to the other workers that they didn't want to do cabinets. My husband heard them and told them he speaks Spanish. Very awkward. They also made comments about the cabinets we bought, such as , "did you get them from Amazon?". Why does that matter? Them staying late and not feeling motivated to do our cabinets made me feel uncomfortable. On top of that, one of the drawers was messed up. They didn't pay attention to details and misplaced part of the frame of the cabinet. A magnet for a cabinet door was in the way of the drawer section, so drawer wasn't functional and won't close. We didn't notice this until after the workers left. I spoke with Maria via Yelp the day after and she wasn't willing to send a person out to fix it. She instead wanted to send me a magnet to make up for it. Did the cabinets get done? Yes. Did we like the service and communication, and finished product of the work done? No Lastly, Maria wanted to give us a late fee for the service. My husband called her because we felt we weren't given quality service on their end and wanted to see if a tech could be sent out. On top of that, we never received any invoice (her workers said it would be provided next day). Maria didn't disclose where this invoice was, but she did let us know we would get a late fee if the service wasn't covered. She mentioned this after my husband left a voice mail and text message exchange stating we were not satisfied with the service. See pictures attached. I'm not quite sure how this business can get 5 star reviews , and be inconsistent with their customer service. In the end of the text message exchange, Maria then stated that she would provide the service for free but seemed irritated in doing so. So I'm waiting for an invoice that states just that. But currently she refuses to send any invoice for me at the moment. (See pictures attached)

The guys are great! We've had them out three times to repair our appliances. They always do a very…read moregood job. Very thorough honest, clean, respectful and friendly. . Anthony is the BEST!!' Hats off to Direct Appliance.

Always pontial and dress professional. But the more important thing, it that they get it done right…read morethe first time.