Service was out of this world. I ordered at the wrong Taco Bell two hours away and I was thankfully coming back home to Columbia but the staff at the Taco Bell in Clemson road are the real deal. They not only held my food for two hours but made it fresh! I appreciate them so so much. All star squad. Kita was the one who took my order and made sure it was fresh. Def deserve 5 stars all around. Great experience. Would def recommend. read more

The worst Taco Bell in existence. How do you run out of Nacho Cheese sauce??? That is literally the glue that binds it all together, the Crème! Besides no golden sauce they also were unable to serve Cantina Chicken. It wasn't even busy. Empty parking lot only two cars in the drive-thru on a Friday around 5pm. Do you know how to prep or even order stock?? TRASH!!!! Needs new management. When I asked to swap the good cheese for the down grade of shredded the employee ignored it and just moved past it saying they can't make it since they were out of the holy sauce. Just drive to another Taco Bell. read more

Please don't serve stale taco shells. Very disappointing. Once again, please do better.

i ordered 2 combos .... Total of 6 tacos and cinnamon twist , im missing 2 tacos and cinnamon twist in my bag and the shells are STALE!!!! Drinks were disgusting. We switched them twice because the tea was old and drinks had no flavor, just carbonated water. Think we found the worst taco bell in existence. read more

Ordered via Uber, and was pleasantly surprised that the order was 100% accurate, down to the # of sauce packets. Will definitely return.

It's fast food but how can you go wrong with Taco Bell? Dorito taco is my favorite of all time!

Hours posted at store are 8-10, hours posted online is 9:30-10. This needs to change. Breakfast is in the morning guys.

Look at the reviews. Needs new management. Slow AND unfriendly. At least be decent at one. Night crew is always buns.

Ordered a taco supreme but there was no sour cream until the very last bite. Ridiculous. read more

Taco Bell - Crunchy Taco Supreme - Fast Food Near Me - Columbia, South Carolina

I purchased a bean taco and i couldnt even make it to the toilet. My son had to smell my smelly demons come out my butthole.the manager said i couldnt get a refund.dont come here unless you want to throw up or poop yourself read more

None of my food was correct. I ordered a nacho fries box with a beef chalupa instead of chicken, no beans on the 5 layer burrito ass lettuce, and a quesadilla meal. Instead of receiving that I received the order as if I haven't made Any alterations to it and beans were on every part of my tacos and I threw them all away. There was a slim Caucasian girl in the drive through on her phone and not taking orders correctly because when I pulled up to the drive through her and a few other co workers were outside having a smoke I know this because I don't smoke so my nose picks it up easily. Wasted 25$ here!! 11/02/23 112:25 A.M. read more

Went late at night 1am ish. Food came quick and DT lady was nice. Didn't have to wait long at all

This location should be shut down. The worst Taco Bell in the world. The manager told the associate to have me wait for the Uber Eats order in the front of the store to bring the order out. I waited for 40 minutes, no one informed me the store was closed. I went back through the drive through the associate said we are closed and not making any Uber orders. The store was open when I arrived. This happens all of the time with this store. Corporate should really clean house and start again. read more

Food was terrible.. my chicken quesadilla was not cut at all. The drink tasted like perfume spilled in the cup and my cinnamon twist tasted like bleach worst late night food experience in a while. Will not visit this location under no circumstances! read more

This Taco Bell keeps going from bad to worse. I've been a customer for years and the last three times I came, I have had not only horrible service but they always get my orders wrong. All guests are completely ignored and told to order from the machines (I had to pay with cash so I had to do the line twice) and was ignored for a long time. The only person who cared was the lady who is also in charge of taking drive-through orders. Last time I came here, they told me to not get out of my car; to order through the drive-through because they were short in staff. And let's not even get started with the mess on the drink machine. Pepsi tastes horrible and flat. ‍ someone come help these people please... read more

Never ever again! Placed mobile order around 3, got there 10 minutes later! Waited in DT for a good 30 minutes! Finally went inside, after 45 minutes and watching this guy with sagging pants, slower than molasses making my order and throwing everything in the bag, stuff everywhere, I asked for my money back and was told they can't do that cause it's a mobile order. I understand people are understaffed, but 45+minutes is ridiculous! The poor young lady running DT and front counter was the only nice person in there! read more

I've been to this taco bell a few times and this last time was the last straw. I WILL NOT be back EVER again. The drive through was "broken down" as they put it so we went inside and waited to order on the kiosk. After order was put it we waited 30 mins. And when I saw a guy that was behind me leave with his food first. I asked about my order and was told they had given my food to someone else. And how does that happen when my name was on the order and I never heard them call my name with me sitting right there nearby???? Then when they realized their mistake there was no aplology, no nothing just stony faced rudeness. This Place needs new management. The bad energy was palpable. And the time before at drive through, the taste of yhe food was horrible. The tacos were completely soggy when I took them out to eat. I'm done with this place. I have no CLUE how they stay in business. Managers beware: you're employees are putting you out of bu read more

So Taco bell. All I lazily wanted was a baja blast which at one point and time was exclusive to taco bell. With my clone so we thought we would zip though the drive in window for our beloved beverage... The baja blast needed to be refilled or whatever needless to say the drink was horrible and we had to go inside. Staff was pretty neutral though no complaints there. read more

Taco Bell - Fast Food Near Me - Columbia, South Carolina

The worst Taco Bell I have ever went to. They are always out of ingredients and never get the order correct even though the line is always long so they are super slow and still mess up orders. It's ridiculous. read more

Food is cold everytime I eat here, just shut the doors and close it down.. the staff don't give a shit

I know it's Taco Bell and different locations are hit or miss. This one's constantly a HUGE MISS . It's closest to our house so we've gone quite a lot and the food NEVER comes out hot and they're always out of something, whether it's beans or cheese or nacho cheese they just can't ever get it together. Worst Taco Bell we've continued to try out read more

After coming to this Taco Bell roughly once a week because it's easy to veganize the menu (when the employees aren't ignoring your customization and covering your food in cheese, that is), I received a chalupa with a glove inside... Fiancé was eating his food and thought it was lettuce before he couldn't bite through it. Absolutely fucking disgusting; I'd give zero stars if it were an option. read more

Taco Bell - A glove in my chalupa. Nice job. - Fast Food Near Me - Columbia, South Carolina

Hi highly recommend do not go to this place to eat went there tonight with my wife around 7:00 waited 30 minutes to get my food. Had to walk up to counter and ask where my food was they did not have my order and it was placed 30 minutes before got my food everything was soggy and and nasty you have lost my business for the first and last time never again read more

This Taco Bell can't even get the order right when they get it printed out by door dash. The food is wrong and I always ask for 20 sauces because you can't even get any. How do you see and order with 20x fire sauce but yet I get ZERO. Cmon people get it together. Pretty sure 5th graders can do better. read more

The worst Taco Bell I've ever been to hands down. I waited in like for 20 minutes only for my order to be way wrong, and they can't even answer the phone to try and fix it. I'd be embarrassed if I owned this Taco Bell. LMAO read more

This place served my family STALE/UNTOASTED locos taco shells on 3 different occasions. Nobody likes untoasted taco shells. And traffic is too crazy to go back and get a refund. I know all taco bell locations aren't bad but this one is. If you have to eat here, dine in, so you can address all your problems you're going to have. read more

The customer service at this location is deplorable...and that's being generous. If you don't want or like your job, get a different one, preferably where you don't have to interact with people. read more

Ordered 2 tacos. Took 10 minutes... They were out of the regular chicken so I couldn't even get what I originally wanted. No apologies for that. Then we sat at the drive through for about 2 minutes before the girl even acknowledged us. She was standing in front of us the whole time, though. Once she finally took the money, she shut the window and stood with her back to us for about 5-7 more minutes until finally giving us our 2 tacos. No apologies for the wait or anything. It was really bad service. read more

Got the sausage taco biscuit and a coffee to go. Sandwich taco was extremely dry with only a pinch of egg and cheese, nothing like the pictures when you drive up. Coffee took 10 minutes waiting at the counter to get. Only creamer at the counter. No stirs, no sweeter or sugar. Register person did offer me sweeter though; brought it in a sauce Cup an brought a metal spoon that looked used as the stir. Not coming back. read more

Taco Bell - Actual sandwich. Very little egg. - Fast Food Near Me - Columbia, South Carolina

I will not return to this Taco Bell on Clemson Road in Columbia SC. I pay $8.32 for 4 soft taco supreme to have only an oz of meat, cheese and sour cream. I also came here three weeks ago and waited in the Drive Thur around 4:30 pm on a Sunday waiting at the speaker for someone to say we are close and I drive up to the window and the employees are hanging out in the drive thru and it also had a home made sign on the speaker saying due to short staff we can make certain items on the menu. I feel like if you don't like your job find another job. Staff here needs to be better trained when dealing with customer service. I was trained by the best working at "Arby's"to treat your customers with respect and make them feel welcome. To the Owner please check on this store.Taco Supreme read more

Customer service was good but o sat at the drive thru for a solid 15 minutes due to the store having some sort of technical difficulties. The cashier was very apologetic;however, this is fast food. read more

Absolute WORST Taco Bell ever. NEVER EVER can get an order right...walk-in and especially drive thru. This is what happens when a bunch of kids are left in charge. No adults in sight. When you return with your WRONG order, they cop an attitude, like it's totally your fault. I gave them 3 tries and they screwed up every time. read more

This is 3rd time me reviewing about this Taco Bell. Every time given 1 or 2 stars. It was late almost 9:45 pm when My hubby went through drive thru to order 2 spicy tostadas and 1 Mexican pizza. 2 spicy tostada was loaded with Heap of Beans and that too were dried. The spicy sauce (orange) one was missing on both the tostada. He Mexican pizza upper shell was only half...! Both upper and lower shells were STALE...! We could not even 1 bite. It was loaded with Dried beans again...! Upper half shell half side the cheese and tomatoes were missing...! I could not believe the kind of food they provide... ! I called them at 10 pm and spoke with Kiera. She said we can come in anytime any day and ask a remake of our order for free. That is the only reason this store is getting 1 star. Last thing you want a restaurant messing up your order when it is late night and drive is almost 15-20 min 1 way...! Business should understand that and make it right the 1st time..! Oh and they never gave receipt... !!! Oh and they gave Mild sauce instead of Hot Sauce...! So much messed up for a simple order...!! read more

Avoid this location , service is bad , drive thru times are really bad even when no body else is here. Warning do not come to this location you have been warned ! read more

The cashier had the worst customer service I've ever seen. As soon as we walked in, she told us to use the self order screen, as she stood there at the register. I opted for her to take my order, but she had her AirPods in her ears the whole time. That is so rude. Her whole attitude was terrible. Two other customers also asked to speak with the manager and I'm assuming it was about her. As one customer was complaining, someone in the kitchen was telling the CUSTOMER to "shut up." I'm not sure if it was the cashier but either way that is not acceptable and the cashier should be let go. Very terrible experience and there is a reason this location has a 1.5 star rating. read more

The drive through was long and when we finally recurved our order we rising have everything. The inside was closed so we had to go back to the drive thru to get the rest of our food. They did give us free toco tickets at the end. read more

we went to taco bell around 5:30 on august,24,2020. most disappointing in the country!!!!! we order a bean burrito and got no beans just onions and sauce!! also got napkins from the most disgusting bathroom with toilet paper suck to the bag!!!! the custom service was the worst ive ever seen!!! those twats were so rude!!! im never going back there!! they were too lazy to heat up the beans so we got gone -jillian campbell 8435626099 read more

Slow!!!!!! 19 minute in drive through with 2 cars ahead of me! This is just ridiculous

After waiting for over 20 minutes with no food I asked for a refund. The person working at the window shook his head and closed the window in the middle of my sentence and walked away. 5 minutes later when I came back he again ignored my request. Finally was able to get a refund after over 30 minutes of waiting in line from a manager. Refund took another 5-10 minutes. No apology, no comments, nothing. Shoved my card back in my hand and closed the window. I don't expect to wait a total of 40 minutes for rude service and literally no food in sight. 5 other cars also drove away. This is the norm for this location sadly. read more

Came here and used the drive thru, the wait time was a little longer than average but overall my order was correct the reason why I give this restaurant 2 stars is because when I ordered I ordered their new Cinnabon ice coffee, they served me the coffee in a plastic cup, it was not iced more like a smidge warmer than hot, when I asked the lady working the window about the coffee she told me very rudely "there's nothing I can do about it being hot" so I asked for more ice in the cup and that was refused but she did give me a cup of ice. Now I know I'm not at Starbucks but cmon ice coffee is ice coffee, I've gone to plenty of places and got ice coffee. McDonald, Burger King, and even the ice cream shop, now either I got someone who didn't know how to make it or Taco Bell should stop advertising ICE coffee and teach their employees a little lesson in customer services! read more