Ok so being the Taco Bell junkies we are, we eat this Taco Bell as well as others all the time!! So literally as you see this Taco Bell is a 2 star on yelp and.... well ..... probably rightfully so... this is definitely not the best Taco Bell. HOWEVER I will make an exception tonight because a young man who works there named Isaac made it a 5 star night. He was running around like crazy covering front and drive thru but still greeted us as we walked in with a loud and cheerful greeting. They take forreeever to get your food out but I'll let it slide tonight to recognize a young man that actually was working hard when I brought my family here. Don't see that much these days... read more

Taco Bell - Fast Food Near Me - Fontana, California

This Taco Bell is LEGIT the absolute WORST! This is the second time I have gone to this location and at 830pm they're closed. I went tonight and I am told at the drive thru "sorry we're temporarily closed for our break" WTF! read more

I came here today at about 8pm and was going home from work, I ordered food for my family and I. Got home only to realize my order was completely wrong except for 2 items, left those 2 items with my kids so at least they could eat then I quickly went back. I go inside and politely ask for a refund but the manager REFUSED to give me ANY compensation while laughing at me. This is absolutely ridiculous; to all of you, I greatly implore that you do not visit this location, absolutely appalled at the service and the food preparation. They will not get your order right and laugh at you if you complain. If I could, I'd give them 0 stars. To the workers there, be better human beings read more

12:50am. Drove 15 mins out of my way to come to this location because it was the only one "open". So tired of these hours not being updated. Ridiculous!!! read more

Taco Bell - Update hours. - Fast Food Near Me - Fontana, California

What the heck! Says it closes at midnight and yet when you pull up to the drive through at 10:55 pm there is no one to take your order and they do not have the courtesy to put a lane sign up indicating that they are closed. So you sit like a fool waiting for someone to come on speaker. COVID has created stupid customer service employees. You get what you pay for. read more

This is not the first time I show up and they have the drive thru closed and the doors locked. It's only 9pm today. Says they are open till 2am. If it was one day I'd understand. Maybe some technical difficulties. But the past 5 visits at different times of the night before their posted closing times. And they are always "closed". Never returning to this location again in my life and I suggest you guys go to another one if you don't want to be disappointed. read more

Taco Bell - Fast Food Near Me - Fontana, California

This Taco Bell is NEVER open. Supposed to be open till 2am and I gone TWICE and see employees in the back with a line in the drive thru and they do NOT work or take orders. I am curious if corporate has a number because I would like to inform them the amount of money they lose paying employees that close their location before 10pm. I don't understand how this is happening and not reported. read more

business hours are wrong. they advertise they are open till 2:00am. On 3 separate occasions i went there around midnight and they were completly closed. This evening arrived at 12:10am and all closed up. read more

30 min in the drive through only to find out they are out of what I ordered...a simple sign would have been nice with the cars wrapped around the building. Won't be back... read more

Hours say open daily until 2am but apparently they close @9pm....at least that's what we were told by the worker who was cleaning up the kitchen already. read more

we came through the drive thru and we asked for a minute to look at the menu and the lady told us "not to be rude but it kinda runs up our times"...there was no one in line. a JOKE read more

I live close to this location so on occasion me and my girlfriend go here and any time we go after 9 they are not open and you can see the lazy POSs doing absolutely nothing in the back. They are supposed to be open till 2 but that is NEVER the case. Absolutely garbage ownership and employees. read more

Wish I could give this trash place a 0. Placed an order online at 830pm and the order was received and payment was taken. Came to the restaurant to pick up only to find that the restaurant is closed with 2 employees inside hugging and kissing. Despicable, I would like a refund asap! You need better employees that don't close the restaurant while they're on "break." read more

It's about 11pm and I must say the drive thru cashier/window person they have tonight (receipt says CADEN Y.)is much nicer, and much more efficient than the usual tall guy they have working . Only reason I updated my review ! read more

We normally go to this Taco Bell because its closer to the house. I went there Sunday evening and had the worst drive-thru experience ever. The male taking the order was extremely rude during the entire process. The food came half opened and spilled all over the bag. I will not be returning here again. I try to never write a negative review, but this was an extreme exception. read more

Horrible customer service. Actually no customer service. Who ever was working friday sept 29 durinh time of 11am does a horrible job. There is older customers who cant or have trouble using the self order and employees could care less to help. I can order myself bit witnessed 2 older males that could not and the only thing the employees did was yell from the kitchen "you order on the machine". Horrible customer service at that time to whoever runs it. I doubt there was a manager around and if there was they suck. read more

The $5.00 Deal box not bad for all the food you get. This location slow service the lady cooking in the back yelling at another lady at a table looks like a family thing.The apple caramel empanadas not bad for fast food nice change Taco Bell. read more

Taco Bell - Fast Food Near Me - Fontana, California

I went there this evening and was told we are on break come back in about 30 minutes Pardon me but if there are 3 clowns sitting around doing nothing they should take staggered breaks so that customers who are paying their salary yes thats right we pay your salary, can get service. You can play with your phones when you get home. PS I would you give you 0 stars but apparently yelp does not accept it read more

Taco Bell sucks big time!!! They got rid of the green sauce! They just have red! Somebody's smoking crap! Why would they get rid of the green sauce? They also discontinued the double decker tacos! They only sell those new double deckers they just came up with! THEN you can't order a combination burrito, you have to order a bean and cheese burrito and it cost$.90 to add ground beef to the burrito! Told ya! Management is smoking crack! Then you buy the combo burrito and it is the size of one of your fingers! Costing over $2.00! They sell the most pitiful size burritos on the face of this earth! They don't want to put no meat in your food! Just very little! I get hungry 30 minutes after eating one! I will never go back to any Taco Bell ever again! And management, put that pipe down! read more

Went through the drive thru. We had to wait for our order so we asked for a refill and the girl working the window said oh we don't do that. Well that's funny because you guys did it last time. This girl just doesn't have customer service so we had to park and go inside for a refill.. horrible customer service read more

There was a sign taped to the drive thru window that read, "Closed early due to understaffment." Ummmm sounds like employees won't work for slave wages anymore. Good for them. The one star is for Taco Bell's exploitation of hard working employees who know they deserve better. read more

Drive thru isn't moving. Been here 10 min Faster if you walk in and order take out.

The rudest employees every time I go here. There is always a mistake in my order when I go to this location. When I ask for no beef almost every time they have put been in that food item and I am always disappointed. Just go a few extra miles and go to another Taco Bell location not this one. read more

This place is terrible. They close at random times during the day. They close early before the scheduled times. Food is not at satisfactory. Waste of gas just parked in their drive through. read more

Damn near every time I come to this spot, they can never give you what you order. How hard is it to put the items into the back and check to make sure they are in there. It's terrible. And the workers are about as friendly as a porcupine in heat! read more

Never EVER have I ever experienced a MANAGER arguing with the customer instead of trying to fix the problem in front of other clients. Rude, unprofessional, unworthy poor management skills. MAYRA G (manager) gave us someone eles order and I because we were sitting in the same row different table she said we took there order and if they wanted there food they would have to purchase another order like what kind of manager does that????While I was calling corporate, there was 2 other orders that where given out incorrectly and the manager totally disregarded the fact that they were complaing about there their food, she basically just brushed it off like there was nothing she could do.I honestly don't understand how they run this place? Called corporate to complain because this is not ok. The manager did a great job at not complying with the customer!!! TACOBELL STORE #026903 NEGATIVE STARS read more

Was treated like an alien for asking for more sauce after ordering 10 items and i wanted mild and they kept giving me fire and slammed door in my face I was there at 940 pm on sep 23 the manager was a smaller petite Mexican woman who was completely disrespectful and slammed the door her self just cuz i said u keep giving me fire I just want mild and they gave me 4 and slammed dopr again and ignored me it was so bad ill never go again and ever let a friend go there read more

They have at least messed up my order 5 times idk why I go back having faith they may get better but it seems worse and worse each time

Why ask what sauce I want if they're not going to put in bag! Happens multiple times! Make sure you check your bag!!!!

This was the worst Taco Bell i ever been to, The beef was hard and the tortilla was hard and the Dorito taco was all soggy and really hard in some places I do not recommend this place AT ALL!! read more

To be honest I just came here to use the restroom but once I went inside I decided to get something. All the food smelled so good. The place was really clean. The employees there were friendly and tried to make conversation. When I went into the restroom it was clean and it didn't stink like most restrooms lol once I received my food it was hot. I could taste every ingredient in every bite. I only regret just getting one beefy nacho griller I really recommend this Taco Bell. read more

Taco Bell - Fast Food Near Me - Fontana, California

The worst taco bell EVER !!!! From food to customer service I really dont know how they're opened still. read more

Taco Bell - Fast Food Near Me - Fontana, California

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Horrible location. It's physically impossible for them to make an order correctly. Also the staff is super rude. This sad taco says it all: read more

Taco Bell - Fast Food Near Me - Fontana, California

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I just came to this taco bell with my mom and natalia wished us both a happy national womans day! It really made our day, shes doing a great job! read more

Absolutely love this location fast friendly and yummy fast food. This is the healthiest you can find in fast food chains. They offer a gluten free menu and veggie option for thos meat haters. I love e everything on their menus and tbe prices lord you can feed an army with 10 bucks. read more

honestly this taco bell is a joke , management sucks ass , especially the general manager shes always yelling at the crew going crazy on them instead of helping , it always takes forever to get my food , it would literally take 30 mins just for two tacos and id be the only one there at times so its just hard to understand read more

Slow service at drive thru. I ordered 3 taco supreme combo and all 3 tacos shells were cracked. Very disappointing. I wouldn't be going back.! read more

Every single time an item or ITEMS are missing, this is not acceptable. Today I ordered 4 soft tacos, 2 hard tacos, one chalupa and one chicken quesadilla. Ended up with 2 hard tacos, 2 soft tacos, and one chalupa. Not that i care about the 6 bucks missing, but the fact that i have to drive back, wait in the drive thru line again, explain to your intelligent employees about what just happened is just not worth it! Not worth the time or the freaking gas! Being honest it raises alot of suspicions regarding the integrity and the transparency of your employees and your management ! especially that this happens every single time! I understand that this might happen once, twice, but what the heck? And no, not looking for compensation. Thank you for nothing. Garbage read more

This Taco Bell doesn't offer deal as advertised on Taco Bell website. Many items are more expensive than other corporate store. This store must be a franchise. Corporate and franchise should be the same price. read more

WORST SERVICE EVER!!! It NEVER fails. Every time I visit the drive thru it's at least 15-20 min wait. I'm not exaggerating. I was waiting for 10 min then they stated they can't take any orders for at least another 20 mins due to system? Food? They don't even explain as to why. Don't waste you time. Just go to del taco 2 mins away. read more