Going to this Sorry place at night - when DRIVE THROUGH ONLY is in effect. Is USELESS if you have more than 1 order, or if everyone wants to pay for self. You can only place 1 order. The Manager is rude and extremely arrogant. This establishment needs new staff. Know what Drive Through maybe the better option- The Bathroom's everything Greets you first.... That sure ain't for the weak. read more

Food/Drink: Like a lesser incorporated Moe's or chipotle. Still your standard pick what you want as you go along the line. Ingredients are pretty good, cooked well, and overall fresh. The array of hot sauce and sauce, in general, Great Tacoes: I am personally not a " Mexican" fan. However, my wife is and she says they're top tier not the best but definitely worth a good look and try. Decent crunch, and very flavorful. Chips: 9 out of 10 times have been hot, crispy, crunchy, and flavorful. Dinning Area: Pretty large, open, quiet. Prices: Relatively cheap. Taco salad bowl with double chicken and the buffalo quesadilla for about $22. Parking: Plenty of space, shared mall type lot. Bathrooms: Bathrooms were clean and medium in size. Atmosphere: During the weekday lunch rush, pretty slow, but not Uber drivers in and out. Staff/Attendants: the staff overall is pretty dull, they aren't the greatest at having a conversation. They are relatively attentive, but kind of have to get their attention. Otherwise pretty quick with the food. I go back because it's actually pretty damn good! read more

I've decided to try this place out again after a while. I realized they have new management so I went inside to order. Overall I enjoyed everything. The order came out hot and quick. The dining area was clean and so was the soda dispensing area. I'll definitely come check it out again. read more

Great customer service, food came quick through the drive-thru and they used gloves and mask. I ordered the five dollar nacho box which also came with a drink, very filling and it looks so good just like va the picture of the menu. Still not the biggest fan of the ground beef, but the chicken and the beans are the best protein options to get if eating at Taco Bell. Definitely recommend this Taco Bell location over others read more

Taco Bell - Grande Nachos Box - Fast Food Near Me - Forestville, Maryland

You can tell the owners are cheap, this place hasn't been renovated like much of the modern Taco bells. I asked for a cup of water with my order and the the cashier looked at me like I asked for her first born. Given the smallest cut possible. Ordered a Catalina bowl as well as a Luxe craving box. Stingy on the ingredients, Catalina bowl was half filled. read more

Maybe if the cashier sharae d didnt have head phones in her ear she would be able to hear my order. She is really up here singing 'Push me to the edge all my friends are dead' I requested for a bottle of water with my meal rather than a soda she gave a big sigh because she didnt wanna walk to the back. Then I get a room temp water. Ordered at 713pm. Didn't get food untill 730 read more

they have roaches!!! I found a roach in my order and returned my order in full with the receipt and the bug. they weren't apologetic and basically called me a liar with the bug in their faces!!! I will never eat here again! read more

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I was there at 1am to treat my friends. I sent 2 cars ahead of me so I could collect their food and pay whilst they just placed order. The male associate was extremely upset and rude. I am a manager at fast food restaurant and I would never appreciate if my associates behave rude to my customers no matter what. I don't say customers are always right but there should be a right attitude and attention when someone wants to commit themselves into customer' service. I asked the associate- what is the spicy food option in burritos? - Its my first time at Taco Bell. Did I do something wrong asking just a simple question? He replied can't you look at the menu board? Why are you there if you simply can't answer customers queries? If you tired- please ask break with your supervisor. Being humble won't cost you anything. I was supposed to get 8 peoples order but I stopped when he started humiliating. In this case, people would come and fight- I left paying 3 orders without a scene. But if someone from the company is reading this comment- please work with your associates, train them, coach them to promote the company's name. Aware them about your company's culture and monitor your associates progressive discipline. This location has not only demonstrated their negativity but also shows their lack of respect towards others. read more

Horrible, I got a chicken quesadilla, and 2 soft taco supremes. Everything looked like it was messily put together and smooshed into the bag, and my quesadilla wasn't cut all the way through..:( read more

The picture speaks for itself. We ordered $25 of food- get home, unwind- put the food on the table for the family- and my fiancé takes his chalupa out, and it's. Hair(LONG hair) intertwined in the lettuce and other toppings. I will be writing corporate as well as the managers there. read more

Taco Bell - Hair in the food. - Fast Food Near Me - Forestville, Maryland

Sloooooooow and inaccurate Slooooooooooooow and inaccurate They will take forever and get your order wrong. read more

The worst experience by far came in to Taco Bell Saturday night May 19 waited in the drive-through for at least 35 minutes Young man at the window did not seem like he wanted to work or be at work was very rude and nonchalant and kept and laughing and pulling up his pants while having gloves on read more

Taco Bell - Fast Food Near Me - Forestville, Maryland

The food was cold. I understand the topping being cold but the meat was cold. I had them make it again. The manager acted as though I was wrong for asking for it to be made again. I was really surprised because I come to this Taco Bell all the time. I'm not writing them off just yet though. read more

Saturday night why must you have terrible service on Saturday night! Lines long, missing food and with apologies. Come her if you not in a rush. Quality is what you pay for. read more

We and 3 other patrons were asked to park after paying for our food, the dr pepper was just soda water, i went in to let them know and they shrugged, i got pepsi and it was flat, they dont have anything other than soda, after 15 min i went in to see what the hold up was, they went back to check and came back and shrugged, after 40 min i asked for a refund, they went to get a manager, she came with our food in hand dropped it on the counter and walked away, half the food was wrong other half was cold and overcooked, there was over 6 employees working. I asked for a refund again and they shrugged, too tired to care anymore, the kfc looked fine. read more

No stars for me! Nasty food I got a Steak quesadilla the sauce on the quesadilla was way too salty. I got a Doritos taco shell and it look like they just threw everything in my taco my shell was broke and it was soggy. NEVER GOING BACK! read more

Do not order here. You wait forever just for your order to be wrong. I actually like Tacobell, so I keep trying to go back, but my order is wrong every time. All I ask is for NO SOUR CREAM, yet every order is covered in sour cream. The tacos in each of the meals I ordered were all broken up, we had to eat them with a spoon because it was as the only thing edible in the order (everything else was literally smothered in sour cream). It sucks to spend your money and get food you can't even eat. Might as well just throw your cash directly in the garbage if you order from this location. read more

Theres a guy here named "Kendrick J" according to my receipt. When hes taking orders in the drive thru line he is the ONLY ONE who gets my order correct. Everyone else would say "ok" when i tell them i dont want that disgusting ranch sauce on my tacos, and hes the only one that actually gets it right. 5 stars for you kendrick! (Yes its that serious) read more

Just don't go. Poor customer service, uncooked food, long lines and poorly managed. Decided to go on Friday. When I arrived, the drive thru line was maybe 10 cars deep. So I decided to go inside which turned out to be a bad idea. I ordered two meals and it took 20 minutes at a "fast food" restaurant to receive two simple taco meals. They had one person cooking, one cashier, one person running drive thru and a young lady who seems like she was in training walking around confused. When returned home, I ate one taco and had to trash the rest because it was under cooked. read more

Poor customer service and the food is a disgrace. I went to the drive thru and the woman that met me there was very ghetto. So of course now we are standing inside waiting on our refund. We've been here for now 15 mins because their computer is down. Smh. Never again! read more

Taco Bell - The Shredded Chicken Quesadilla - Fast Food Near Me - Forestville, Maryland

A friend and I visited this location the other day and it was less then pleasant. The Customer Service is very poor. When we walked in the cashier was yelling across the restaurant to another employee who appeared to be on break asking her for a piece of whatever she was eating...so classless. She never greeted us she just looked at us until we started talking. And even then she continued her conversation with the off duty employee while taking out order. After we were done ordering she disappeared in the back and then came out chewing...another classless act. The whole experience was disgraceful. All of them seemed to need some training in customer service and etiquette. I recommend the general manager access his/her employees and make some changes. read more

By far the worst Taco Bell place ever. Do not waste your time. Not worth it. Food taste old and stale. You can taste more of the syrup in the soda and they don't even add ice, you have to ask for it. Soda had a dirt floaty. read more

Absolute worst Taco Bell ever. I personally love Taco Bell, but this location makes me want to take the drive to a different one. I was very polite with the individuals yet they were atrocious. I tried to ask for some hot sauce but she shoved my food into my hand, quickly closed the window, and left. The same girl charged me twice for sour cream and I didn't get a drop of sour cream... I just don't get why they're so rude, I get fast food jobs suck but I tried to be as nice as possible. Here professionalism isn't a thing. read more

Everytime I come to this taco bell the service is very slow especially thru the drive thru. The staff customer service stinks!!! I don't know who manages this location , but they need to be fired!!! No signs of leadership. The staff appears to run this location. read more

Had the double chicken salad meal was not very hot. Since it had lettuce was unable to reheat. However it was tasty.