Went through the drive thru, ordered over $70 worth of food. All the food (15 items) came smashed in one bag, including 2 Mexican pizzas. No hot sauce, no sauce for the chicken nuggets, lemonade was mostly water, food was cold by the time we got home (12 minute drive... ) The cherry on top was the 2 taco supremes that were missing from our order, someone wont be getting dinner tonight :( Yet another reminder that fast food is no longer worth the price. Next time we're going to Cracker Barrel. read more

Ordered from this Taco Bell location, completely messed up my whole order! And when I called to let the manager know, the manager on duty was completely hateful!! DO NOT GO TO THIS LOCATION!!! read more

If I could give this place a 0 Star I would. As a worker in the restaurant industry myself when it comes to my food being wrong and it not being fast I don't have a huge problem with it, but this time I decided to say something. For the past 3 times prior to this experience I've used the mobile app to place my order. I go up to the window I say my name and pull around. Wait a couple of minutes the woman hands me my food and I put it in my passenger seat and I drive away. A minute or two later I go to check the bag and there was a taco. Now I didn't order any tacos, I ordered a fry bowl and a 2 piece Cinnabon delight with a Baja blast. At this point I'm just frustrated. I have an hour drive to work and I cannot just stop and go back to replace the order or anything so I call. So I call the store ask to speak to the on duty manager and she had said it was she, so therefore I had said " Hi so I just ordered through the mobile app and went through the drive thru and completely did not get my order." She said " yeah because you said your name was Riley". Mind you how in world would I know the name of more online orders that had been placed. So I said " No ma'am I said my name then was told to pull around, was handed my food and was told to have a nice day." Of course I let her know I was disappointed that I didn't get my food but I also didn't want a refund or was looking for free food in any way just because I know how things can be in a restaurant where mistakes just happen. So with that being said she said " Okay well I was upset remaking all of those tacos that you took". LIKE WHAT HOW WOULD THAT BE MY FAULT!!! I understand in some aspects that I should have verified my food, but in the same breath how am I supposed to be yelled at for grabbing a bag that was handed to me??? Even if I had realized when I grabbed the bag that it wasn't my food it's not like they can take the bag back and give it to the person that it was supposed to go to because it had already touched my hands. She then explained that the whole situation was my fault and that I didn't communicate correctly. Again I don't understand why because I said my name in the speaker to begin with. I am still extremely upset over the way I was talked to by the MANAGER at this location because being a MANAGER myself I would never talk to my guests the way that this woman spoke to me. Needless to say I really hope they get their staff and managers under control because otherwise this place will be nothing but a building if it keeps going in the direction that it is seeming to go to. I hope this reaches someone who even thinks about going here and realizes that they shouldn't after my experience with the staff and management team. read more

Just wanted to stop in and grab a quick snack as opposed to a lunch to hold us over till dinner. For being in Tennessee this staff was the rudest people I think we met in all our trips. I was standing in line observing the restaurant and the kitchen was filthy, dining room filthy and staff just hanging around. I actually feel bad for whoever owns this franchise. After all our notations we decided we were not eating food from here. read more

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Taco Bell used to be good, but everything comes out of a bag now. Hardly anything is really fresh or made in the store. My daughters like TB, but to me it's highly uninteresting. I don't want to be a complainer, I try to find something positive about everyplace. The bottled water was cold. That is good. But the guacamole sauce tasted like freshly mowed grass. The sauce packets are good, my youngest likes to drink the mild sauce (gross). My suggestion is eat here if you have to, this particular TB is on fast food row right behind the Tesla charging stations across from the Walmart. The best thing I can say is that our food came out quickly and we were in and out in a flash. read more

This Taco Bell is awful!!! We stopped here at 6:30 PM after driving 9 hrs with 2 to go. The two manager asked if we had been helped. We said "No" and they proceeded to walk outside together to leave a few high school kids to make all the food, while several customers entered the building. The food took 20 mins to make and several people got their order before me. I ran out because we were in a hurry and realized that they forgot an item. The staff was trying their best and the food turned out fine. The managers should not have left with just a few people working at dinner rush. read more

Night shift is TERRIBLE! There is a girl working there who ALWAYS sounds flirty with the customers, my boyfriend went thru drive through tonight to get food, all was well till she asked how he was, to which he simply replied with, "I have an order." only because he has a daughter to get home to. She replied in a completely different tone meaning stone cold. When he got his food, he pulled up to the plaza and opened the bag, EVERYTHING had been tossed in, resulting in things spilling. The inside is great during the day, but at night? No. I give it a 1 star for this as customers shouldn't be treated differently because YOU want to flirt with every man. And no, I'm not just saying flirting because it's a girl talking to my boyfriend, but the way she says it is as if she's in a romantic movie. Terrible. Taco bell, do better with who you hire. read more

Had placed an online order get to the store 15 minutes later and they told me they didn't have the order I asked for a refund and they told me I would have to do it on the app which you can't do so I asked for their regional managers number and they told me they didn't have one at the moment so I asked for any management above store level and they said they didn't have any because it was a franchise imo they gave my food to family or friends so that they could have free food I would recommend driving an extra half hour to a taco bell that has honest employees read more

Skimps food I've gave many opportunities..Kimball garbage taco bell never changes..im done never coming back .. today 9.20.25 I had a nearly 10 dollar grilled cheese burrito..no contents 90 percent hard dry pitiful shell. It's not just once over the past year every time I eat here same garbage skimped mess ..never again read more

Worst Taco Bell I've ever been to, and I've been to alot of them. Hadn't been here in several years and thought I'd give them another try. Food was slopped together and all over the cartons. And as before order was right on ticket, but not right in bag. Not gonna be fooled again. read more

Stopped by from out of Town. Great hospitality from the staff! All so nice. And bathroom was clean. Food tasted as the best Taco Bell I've ever had. Don't know what made it so special but WOW I had to leave a review. Wish I lived here. My Taco Bell sucks. read more

Customer service was great and that is huge for me. I feel that a business is only as good as its employees. BUT disappointed as I have never ordered a Crunchwrap and bit into straight chips and tortilla before. Only half of the Crunchwrap had some lettuce tomato and beef on there. read more

Taco Bell - Chips and tortilla - Fast Food Near Me - Kimball, Tennessee

yall crazy burning my food and making my burrito itty bitty in this economy i am broke and i just wanted me some taco bell and this the only one around can yall please just try to make the food right if the crunchwrap burnt as hell don't give me it lord ‼‼‼ read more

This is the 2nd time I've been here lately and it has been okay at best. The first of those times the lady at the drive through gave me a list of items they were out of before I could even order, including burritos and quesadillas. Today, the staff acted as if it was an inconvenience to take my order. The restaurant is messy and looks like it most likely wasnt cleaned up before closing last night, the trash cans are full and there is food all over the floor (as I am writing this at 9:21 am). I love Taco Bell but this one is lacking! read more

Good food when you are really hungry and nothing else is open. I don't recommend the one on Killian Road. They have one on Two Notch

This was so bad. We went in because we are traveling and wanted food so we ordered our regular food. One of the things we got was a chicken quesadilla which we paid for sour cream and to take off hot sauce. They didn't do that but still charged us. Another meal was a combo wasn't even all of it. My shredded chicken quesadilla has tomatoes on it which is not supposed to be there. But they were super friendly so they can get some stars read more

You know I didn't think it was possible to have a moist crunchy taco that was chewer than a well done steak till I ate here. Not only that but it was obvious they were short staff so like I'm sure cutting corners is normal sense they can't afford to take any extra time. We had a whole ass meal here and no one likes there's. One of us even said it tasted "off" as if to say it was old. I recommend McDonald's or fuck even Long John Silvers over this place. read more

The service was mediocre at best, the wait for my order was way too long despite ordering in advance via the mobile app (which is supposed to reduce wait time) and my order was wrong -- twice. I typically don't write reviews for fast food joints, but there are too many places in the vicinity to choose from. If you're here for a road trip food stop as I was, proceed with caution. read more

2.5 stars? As Billy Currington once said, "People are Crazy." That overall rating is treason of the highest order. I'm pretty sure that I've found El Dorado: The lost city of gold. Sir Walter Raleigh was looking in the wrong place all along. It's right here in Jasper, Tn. I can't think of anything better than eating Taco Bell after eating Covenant College cafeteria food for a week straight. Eating that stuff is like going to the zoo and passing the Zebra exhibit while riding a tandem bike with a miniature Peruvian llama wrapped around your neck spitting acid into the faces of helpless children. If you love life and blinged up cashiers hit up this Taco Bell for da best experience since Lance Armstrong landed on your Mom's Honda Odyssey. Everyone is always talking about how great Chick-fil-A is and how they always say "My pleasure." This woman looked me in the eyes when I finished my order of four crunchy tacos with ground beef, lettuce, and no cheese and literally told me "My pleasure" with her eyes. Crazy deep bruh. Like I don't even know what to say anymore. I feel like Nicolas Cage in National Treasure 1&2. That's unheard of! That's like stumbling upon a real life version of Hungry Hippos while drinking buttermilk. That'll put some hair on your chest. 5 Stars! No question about it. Happy Halloweenie read more

Normally I don't eat fast food but I've been working outside and was starving. I ordered a spicy tostado and cheesy gordita crunch. I took it home to eat which is only 4 miles from my house. Something on the gordita was totally ruined (my guess is the meat). Couldn't eat either one. Totally disappointed. read more

My order has been wrong the last SIX times I've been here! All I ask is no sour cream, and everything on my order has sour cream!

The lady didn't greet us at all, the service was very slow, fries were cold and there was onions in them, barely any meat on my taco.

I ordered a Mexican pizza with no beef. The pizza looked amazing and I thought I was going to enjoy it as I normally do. I bit into the pizza and it taste like chemicals. I'm not sure why it had a chemical taste, but it did. I'm very disappointed and will never return to this particular Taco Bell. read more

Josh was very friendly and attentive to us. He brought us our food and even offered to get us refills. He also asked how he could specialize our food when we ordered and he was very courteous in introducing himself to us. He deserves recognition but definitely deserves a raise as well. Just because it's fast food doesn't mean that customer service isn't important and he definitely understands this. read more

This Taco Bell is okay, but not great. It's about what I expected from a Taco Bell near the interstate. It's about 3-star clean, and service is 3-star as well. The food is pretty consistent relative to most Taco Bells. read more

This was the cleanest Taco Bell I've been to in a long time. The service was friendly, and the food was adequate. It has the classic Taco Bell pastel Decor, Which I loved. read more

Pass this location by and wait until you get to the next Taco Bell. This Taco Bell used to be the best restaurant in Kimball. People often commented on how it was one of only a couple of chains to move into the area that hadn't turned into a disappointment. Then it changed hands (or at least that is the rumor). Now, it is one of the biggest rip offs in the County. THE GOOD: The employees are friendly enough but when dealing with an issue, you can tell most of them have the old "thousand yard stare" going on. Still, for the most part, the workers are friendly. It is a decently clean restaurant. I am not sure what its health scores are but I have never been exposed to any unspeakable nastiness. THE BAD: If you are dining in, your order will usually be correct. If you are going through the drive thru then it is about a 50/50 shot that you order will be correct and have all of the items that you ordered. Portions are also hit and miss. Go through once and that XXL burrito lives up to its name. The next time that XXL burrito is a glorified soft shelled taco rolled over on itself. I have literally gotten multiple tacos from here with no meat on them. THE MAIN REASON YOU SHOULD AVOID IT: This location has seriously raised prices. Those $1 Nacho Fries? They are $1.29 here. That New $2 Duo Deal? It's $2.99 here. The $5 Boxes? Nope, you are going to pay $5.99 at this location. I could make my peace with that if they were paying higher wages or the orders were always up to portion and correct but NONE of that is true. They pay no more than any other local restaurant and as mentioned above, order accuracy and portions are hit and miss at best. FINAL THOUGHT: If you are craving Taco Bell and your life will end if you don't get it or have to wait a couple of exits longer to get it... then it is your only option. My advice, check out some of the other local restaurants and make a "Run For The Border" somewhere on down the road. read more

Stopped at the hotel nearby after long day of travel. Order was correct and staff was great. Food was hot and made the right way. Better than most in our home area, wish it was closer to me! read more