This location has always gotten my order right! (A rarity now adays) Also, the food seems more fresh and better prepared. I've only been during the daytime, but I am happy to stop by every time I'm in town. Taco Bell is Taco Bell, the only thing that changes is the effort put in and this one is the best location I've found in the area. read more

they would not give me my mobile order. They said they had a time limit and they kicked me out

terrible. i ordered at 1am on DoorDash, an HOUR before they closed, and they had a full 60 minutes to make my order but they just decided to close the store and leave it. I'm beyond pissed and I just wasted so much money on this shit service. get new workers and train them on how to accept actual orders for customers. I wasted 20 full dollars of my own paycheck to just be treated with the worse service I've ever experienced. read more

The service and the food was very disappointing. The food itself was very sloppy and skimpy. Not at all worth the money they charge. I had add ons to my food that they just disregarded. As well as add on guacamole and cheese they filled less than hallway. I tried calling to let them know my order was messed up and they hung up. read more

I'm still in the drive through line currently with 5 cars ahead of me and I've been here 30 minutes. If you walk in and order you'll get your food 10x faster than doing a mobile order through the drive through. Worst Taco Bell I've ever been to read more

service is extremely slow they need to hire more workers ASAP! Had to wait over 40 minutes over the time it was supposed to be ready by.

Listen, I love taco bell with my whole heart. BUT PLEASE UPDATE YOUR OPEN/CLOSE STATUS. I realize we're in a blizzard or whatever but please. I snuck out of my gam gams house to get taco bell at 2 this morning just to go through the drive through and the automated lady from the speakerphone to say "I'm sorry we're closed. See us when we're open." NO. I then proceeded to drive around listening to sad music and crying. I just wanted taco bell. So please, the roads are literally plowed guys. We're not in serious condition anymore. Please update when you're open/closed because I was really disappointed. --Taco Bell's Lover read more

Everything was fast, correct, and the worker was very kind and said "hun" and called me beautiful so 10/10!

I've experienced slow service at this location multiple times and the last time the drive-thru wait was over 30 minutes.

This is NOT fast food. I know it's tough to hire workers right now, so I get it. But it still sucks this is advertised as fast, when, even if you go through the drive through, you can expect to keep your car idling for at least 25 minutes (I kept an eye on the clock) and I didn't even make a special order! Just a crunch wrap supreme as advertised through the app. I was then late for work, but that's on me. I know this place takes almost as long as a sit down restaurant, I go here often. I should have left early. The workers at the drive through seem friendly though. So at least there's that *shrug* read more

Literally downloaded yelp to write my first review for this. I mean this has to be the slowest, laziest fast food places in Lawrence. I love Taco Bell but half the time my stuff ends up being burnt. The staff is nice though, but holy f, this place will take SO LONG read more

I ordered the nacho bell grande and it had beans which I asked for no beans now I have stomach pain Also the 2 ground beef tacos had no sour cream which I ask for extra sour cream Train your employees better and make sure they listen to customers order I will not be back for a while read more

I thought I'd try Taco Bell again, but the tacos were soggy and not enough meat I don't know what you did but you ruined Taco Bell for me will not go back read more

This location can't ever get my order right even when I do order ahead on the app. I've tried to go through customer service but have never heard back. After this last trip and receiving 2 wrong items I do not wish to return to this location. read more

When I was a child going to school, everyone complained about the lunches at school. I was the only one in the history of our school system that actually liked school lunches. I should have known back then that I was not one to be impressed with fine dining. Perhaps that is one reason why I like Taco Bell. I do not go here often but there are times when you just have to go to Taco Bell. You get that craving for a taco brimming with sour cream or, better yet, a taco salad with that calorie-laden crunchy crust. I know Taco Bell is the school lunch equivalent of fast food and that it is not real Mexican food. Somehow I don't really care. When I get those cravings, only Taco Bell will do. It's a total crunchy cheesy unhealthy mess at Taco Bell but it really hits the spot at times. They are constantly changing their menu and presenting new offerings which is always a plus. They keep the staples but have the "limited time only" options. I have never had a problem with freshness or quality from Taco Bell, either. The prices are right in line with the food. Nothing seems too pricey or unusually expensive. I have always had good customer service at Taco Bell, too. I have not had exceptional customer service experience but the servers have always been cordial and pleasant. No complaints from me on this front. I hate to even admit this next part but their food is actually good. I love the chalupas, the taco salad, the pinto beans and the quesadillas. Again, it's not authentic Mexican but it is not bad. I've had worse, much worse, before. Every now and then you just need to head for the border. read more

We came here 10/04 and to be honest I never eat Taco Bell because it's never good. But this day I was starving and decided to go inside and eat. The service was super fast and when we got our food...it was steaming hot and soooooo good! I've never had Taco Bell that was hot and fresh. They know what they're doing there, that's for sure! read more

Ordered my food at 9pm and didn't get it until 11pm. Then as well as that my food was cold to the brim and I was really disappointed because usually it gets here fast and hot. read more

all i orderd was a damn large nacho fries. it took 30 MINUTES to make and im still waiting for it. yall pmo nd we deserve a baha blast for the wait read more

I wasn't given one of the items I ordered in the drive through (happens often) so I walked inside to ask them to prepare it for me. The place was empty inside just employees chilling with their phones. But what I saw next completely shocked me. One of the cooks was preparing a taco and started to eat with his hands right from the box with beef. Absolutely disgusting. I hope the taco was for him and not for the next order. I would be very worried eating here. The place needs to hire some better employees and provide adequate training. read more

There was a homeless man sleeping in the bathroom and he attacked me with a shard of glass.

amazing in the middle of the night. kylie is so sweet and understanding i love her!!! i didn't go in but it seems to be a well-kept building! read more

Let's be honest... It's Taco Bell. Nobody expects a 5 star mean or anything, but man sometimes I feel like the workers there REALLY just don't give a crap about what goes out. A buddy of mine used to work here and he would always send me disgusting snapchats throughout the day. But like I said. It's Taco Bell PS. How hard is "no sour cream"? Like Jesus one outta three times they manage to mess that up if not something else read more

Taco Bell - Fast Food Near Me - Lawrence, Kansas

I went here for lunch on Thursday and it was a terrible experience. It took 20 minutes to get 6 tacos. I don't care what taco bell you go to in america you can always expect awful food and worse service. When I brought all that to the attention of the the manager she just screamed at me to leave the restaurant. This was the first time I've been to a taco bell in at least 8 years and I hope it will be even longer before I go to one of these grease holes again. This taco bell is in desperate need of better management and leadership. read more

Taco Bell - Fast Food Near Me - Lawrence, Kansas

Found this in my food !!! Very pissed off!! Not sure if it's a feather or an eyelash!! I will not be going to this Taco Bell anymore! read more

Taco Bell - Not sure if it's a feather or an eyelash - Fast Food Near Me - Lawrence, Kansas

I'm not sure anyone will read this because who reads reviews for Taco Bell? But I want to scream, "get your sh%t together," every time I attempt to go to this location so I'm putting it into the universe here. Update your hours on Google, please! On yelp it says this location closes at 1 pm, on Google it says 3 pm. I almost didn't even try tonight because 50% of all attempts end in me driving away with no food. Sometimes it's due to random closing hours, sometimes because the credit card machine is broken. I'm starving, the options are extremely limited at this hour, and I passed up gas station food to try to get something from Taco Bell. Should have known better. "Stupid, stupid, stupid," I say as I exit the drive thru lane. I don't know if I'm talking to them or me. "Get your sh%t together, Taco Bell!" (Yes, I'm f%cking hangry.) read more

Only put three small chunks of potato in the potato taco. Asked for no cheese and sour cream in the crunch wrap but there was cheese and sour cream in it. They really need to pay more attention and learn how to read. I also paid extra for guacamole in the crunch wrap and there was just about a teaspoon of it in one corner. I do really like Taco Bell but this location ruined it. Y'all need to step up your game! read more

This future Michelin Star restaurant is by a million miles the absolute unwavering pinnacle of food quality, professionalism, customer service, and generosity. If this Taco Bell were a person, I would vote for it for president. I have never experienced anything quite like this beige-walled oasis. The customer service -- incredible. The food -- piping hot. The wait time -- practically nonexistent. I was blessed so graciously with a half-dozen or so more sauce packets than I requested, and the benevolent employees masterfully preparing my double-beef Beefy Five Layer Burrito (with NO sour cream) bestowed upon me more meat than I could have ever dreamt of. I consider myself to be a Baja Blast enthusiast; in all my years as a loyal patron of Taco Bell, I have yet to taste a Baja Blast that can even begin to compare to the beautiful carbonated green beverage that I tasted today. There is truly nothing like it. If I could rate this Mecca of fine dining 100 stars, I would. read more

I wish I could rank a lower score I have never experienced such horrible service before my wife was going into labor and I almost missed my child's birth getting food for her. to say I'm disappointed is beyond words. no wonder there were only 3 workers no one to work at a place that doesn't have their shit together at the rate ur going you are going to get shut tf down. safe to say I'm not coming back. read more

This is by far the worst Taco Bell I've ever been to. Boy, that's a tall mountain. Consider yourselves accomplished for being the best at something! If you go to this Taco Bell, be prepared to wait an hour for 2 bean and cheese burritos that they forgot to put beans in. I literally got a cheese burrito. I'm not even mad, I'm impressed... Save yourself the time, drive to the one in Oklahoma. You can drive 8 hours there and back and it would still be faster than this excuse for a business. To the owner: may God have mercy on your soul. read more

We got our food and they hadn't put in sauces and we didn't get some of our items, and on top of that, there was a hair in one of the tacos. They were very rude to us and we lost our appetite. read more

Taco Bell - Chicken chalupa with a hair in it - Fast Food Near Me - Lawrence, Kansas

SLOW SLOW service, have waited almost a hour for a 5 dollar cravings box. They work on drive thru non stop and allow indoor guest to wait forever. Very understaffed, and when you recieve your order its made very poorly with hardly anything on it. Go somewhere else anywhere. I don't understand how this location doesn't go out of business its terrible worst place in town. read more

I have never made a yelp review. This Taco Bell has changed that. I have never had an order so messed up, not such inadequate customer service in my life. I would give this no stars is possible. I was missing three of my tacos and did not receive chips and cheese. I called to let them know, not even complain and I was hung up on. Really disappointed. Not the service I was expecting, never had great service from this restaurant but this night was especially bad. read more

I deliver for a third party app, and this location always sets me 30-45 minutes behind schedule. It is rare that I get through the drive through in less than 20 minutes. They need to rethink there shift management read more

Slowest service I've ever seen, food was wrong and overall completely negative experience

So much trash in the parking lot and in thee drive through. C'mon, step it up Taco Bell. You're better than this. read more

Taco Bell - Drive through - Fast Food Near Me - Lawrence, Kansas

bunch of idiots, I sat in line for 45 mins for 2 tacos and a drink. complete waste of time.

The wait time is ridiculous. I don't know why we keep coming here because it's usually a 20-30 minute wait for food. That's not an exaggeration! I could get my food faster at a sit down restaurant. The food itself is fine, but sometimes it's cold. What's worse is they never acknowledge the long wait time or offer any apology. It honestly feels like they couldn't care less. read more

Horrible service! Messed up our order, and were super unhelpful and we were yelled at... unacceptable!

At the time I am writing this review I have not received my food in the time I walked in, ordered, filled my drink, waited to the point of being genuinely irritated as I already paid for the food, downloaded this app, made an account, and started writing. This management has to be god awful. I feel bad for workers as they are heavily understaffed. Out of this staff only half were actively working. Also, Workers were yelling at each other openly.I still have not received my food... read more

After a long day of traveling, my husband and I needed food. This is important not only because we were starving, but because my husband's blood sugar had also dropped dangerously low and we had used the medicine we had taken with us for the trip. Food was needed urgently to bring it back up. We pulled into the drive-thru at this location on the morning of Friday, March 17, 2017, almost ten minutes before the posted closing time of 3:00 AM. We were completely and utterly ignored. No one acknowledged us in the drive-thru, though the lights were on and the staff was present. We pulled up to the window and were ignored, pulling around again to be ignored further. We tried calling the restaurant and no one answered. Finally, a few minutes before 3:00, the staff shut off the inside lights. Thankfully there was a McDonald's open not far up the street, or we wouldn't have had food for some time to come as we'd have been visiting the local hospital to deal with my husband's medical condition. The moral of this story: don't trust Taco Bell's signage, especially not when it matters. They may say they're open until 3:00, but unless you arrive before 2:30 you won't be fed. read more