Could be better overall, and for myself directly, I had no issues with my order, but they skipped (lost order) someone ahead of me, which tended to underscore a major issue here. The customers overall add to the demise of this location. When they call out names for orders completed, and call out "Stoner" and 5 people respond...well wnough said. Then there was the fuy who needed a bag when he cleared out the entire sauce display (who needs 50-75 packets of saice?)! The BEST reason to come here was the cashier. Kaiah was friendly, even making it her responsibility to tend to the guy who's order was skipped (once she noticed). Her smile and level of customer service was worrh a 5 alone. Why she works here is a mystery to me. She belongs on America's Next Top Model. Even in her ugly uniform, her beauty was engaging enough I had to return a 2nd time....and I live an hour away! There were 3 cheerleaders in the restaurant and yet she was more beautiful than all 3 combined! Check her out.....tell me if you agree! read more

Waited for 40 minutes for two tacos and two drinks it's always like this. Also forgot out straws and had to go back

God awful. You'll sit in drive thru/inside for 45 minutes before getting your food even if you place the order 25 minutes prior. Avoid it if you can. read more

I tried to give this place another chance after the last time everything we got was cold. So here we go again.... The chalupa meat and all the ingredients were very cold. Not room temperature but cold, cold. The bread was stale and hard. Both burritos and the bowl we got were also cold. I'm not sure what is going on here but the employee are not doing their job (or at least the bare minimum) and management is clearly absent. They are a bunch of kids who just don't care. I would avoid this location if you can. read more

sat in the drive thru line 25 minutes for a 4 drink, 4 food item mobile pickup order, which was placed 15 minuets prior

This place is terrible. Been waiting for over 1/2 hour for an order that was called in ahead of time

I cannot believe what we just experienced at this location! We placed a mobile order at 7:27pm( in the drive through) we reached the window at 7:59 I had already paid for my order so I couldn't just leave. When I got to the window the guy looked and handed me my food with an attitude and when I said something like this has taken forever! He said you get what you pay for .....and slams the window. WILL SOMEONE AT HEADQUARTERS PLEASE DO SOMETHING THIS LOCATION IS INSANE. They should not be able to speak to people this way and I was not being rude or nasty I get it but come on!! The owners need to know that they are mean and what's going on! read more

Got a Mexican pizza the other night and this is it. Cheese wasn't melted and the middle wasn't mixed. Not only did I get this atrocity but the tacos that came with it had the sour cream ONLY in the middle of the shells and the shells itself were very stale. Every time I go to this location there's a problem whether it's forgotten food or the food is made wrong or it just tastes foul. This happens whether they're super busy or there could be 2 cars in the drive thru and that's if they're even open because of their extremely weird hours or they will be out of basically everything. Overall this place sucks and the employees need actual training and maybe not just a bunch of high schoolers who don't care about their jobs. read more

Taco Bell - Mexican Pizza Combo - Fast Food Near Me - Monroe, Michigan

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there one guy that is higher then his mind and we just oder our food there and it took us 30 minutes to get our food he said that he called my name 5 minutes ago and he said " lesile" but my name isn't that name like the heck, and we got our drinks that was supposed to be larges but we got regular they are slow and higher then a kite I'm never coming there again read more

A very long wait time I went to a Mexican restaurant down the street on Stewart. And got faster service.

If I was able to i would rate this dump a zero star. Horrible service when you are able to order due to the random closed hours. And even at that the orders are only correct 3/10 times. read more

They put 30 dollars worth of food in one bag it smashed it all together and made it nasty also didn't get my freeze or a cheesy gordita crunch read more

Came at 0900 this morning. Got a deluxe cravings box and iced coffee. No problem with substituting the drink. Service was fast.. Food was hot and the coffee was solid. It may depend on time of day, but I can tell you the morning service is way above par. read more

In store is freezing and sarcastic employees when asking about heat. Suggest Qdoba or Chipotle. Hardee's is there for truckers comfort.

Just have to admit it sometimes we all crave Taco Bell. When you are craving Taco Bell, the food hits the spot. They have tons of options, and I like that they added the breakfast to their line. This Taco Bell is neat and clean with friendly employees which you frequently don't find in the fast food industry. They are also pretty accurate on the drive through portion I to have noticed. It's also a modern up to date Taco Bell. They have a tendency to get busy and have a smaller lot sometimes where while in line for the drive through you are blocking cars that are parked and trying to get in and out of spaces. read more

Taco Bell - Taco Bell. Telegraph Rd. Monroe, MI. Front entrance. - Fast Food Near Me - Monroe, Michigan

Today, My Family & I placed a big order about 9pm on 8-22-2019 The Issue: I use to work for Tacobell when I was younger. I spent 5 years total. I know the job inside & out.. I could tell today they was really pushing the food cost because every item we ordered was under weight "Yes, I have a digital scale at home" Everything, they took short cuts on, I ordered 2 beef meximelts with no fiesta salsa & they gave me just meat, No cheese at all.. read more

The chalupas were requested to not have tomato. They did. The chalupas also didn't have any cheese. The quesadilla wasn't supposed to have sauce and it did. Also, there was a piece of METAL in the quesadilla. I'm genuinely worried to eat here again read more

This Taco Bell sucks. The past three times I've ordered triple layer nachos they have not failed to mess them up one way or another. I added tomato + sour cream. They forgot the sour cream. Next time they forgot the tomatoes & the THIRD time they put fucking beef on it. I'm a vegetarian. Not to mention they aren't following there covid19 regulations as stated on the website that the cashier should have on gloves. I do not recommend this tacobell 0/10 read more

Management is lacking. Employees are not that bad. But the minute you try and get your WRONG order replaced, its like you are pulling teeth.

This is the slowest drive thru I have ever been in. I waited for 35 minutes in line, thought maybe they were just swamped. The next time was worse 45 minutes. There's not fast food in this drive thru. read more

Be careful to check your order before you drive off, especially if you ordered something special like no sour cream.

Had my messed my order up a few times but not too badly. Staff is always nice and food here is always good. This is the best Taco Bell in Monroe in my opinion. read more

Unfortunately my order did not come as requested. This was no big deal until the cashier accused me of ordering it wrong. He was so rude. I asked for my money back and left read more

Only go here if you are lonely and want to have to deal with getting your order fixed every time. The food is good when it actually comes out right. read more

I love taco bell. I eat it here alot. Im obsessed with the hotsauce here and I love the blue airhead slushie. I will always swing in through here! read more

i came here with my friend on a trip once. place was clean, workers were nice, and the food was great. would recommend.

Every time I go here, I have to get something about my order fixed. Also, the wait can be long in the drive thru. That's probably because they have to fix so many orders. Also, I have gotten wilted lettuce in my tacos more than once. read more

We stopped in to try their breakfast. Found the taco, hash brown, cinnabons, and burritos were all good. I found them really filling and worth the dollar menu price. I will be trying this out again. read more