So we are sitting in Taco Bell at 10:38 At night. We had been there for a while killing time just us and another customer. Finally with an additude we were told that we were not supposed to be there after 10 even though we had been sitting there the entire time. read more

Taco Bell - Fast Food Near Me - North Hollywood, California

I usually come to this Taco Bell if it's late at night and I'm craving a snack. This location is on a busy street so that's why I come during the night time. The prices on the drinks are usually good especially during happy hour. I mostly place my order through the mobile app and just come here to do the pickup through the drive thru. When I came tonight, I got the cinnamon twist, large baja blast freeze and my wife her crunchy tacos. The drive thru line was actually pretty busy tonight. They packed everything in the bag correctly, I just couldn't tell if they give me a regular size cup for the freeze or a large size freeze cup that I ordered. I forgot to ask them but they also didn't filled up the cup all the way with the Baja blast freeze. The cinnamon twist was good and my wife loved her crunchy tacos. read more

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The drive-thru takes very long and some lady with glasses got my order wrong! And the charged me for it! And I had to drive all the way back and they got it wrong again?! And I was done I asked them for a full refund and gave them the food back and I was disappointed that I wasted my time, she also seemed with hostile with me, overall I came here a few times and the male workers are the most chillest and nicest one's but the lady's has a huge attitude towards me. Overall I'm not happy with the way I'm spoken too read more

Food was ok, but service was horrific! 4:30 pm I drove into the drive through, there were no other cars before me or after me. I waited until someone asked me I wanted and I tried to order through the speaker, but I'm elderly and despite my screaming into the microphone the clerk told me she could not hear me, so I told her I was going to drive to up to the vacant window which I did... This apparently caused some visible hostility in the young lady taking my order..... when she finally opened her window I completed my order of (2) Bean & cheese burritos, and (1) regular taco, then I had asked for a large cup of ice water..... she closed her window, 2 minutes later opened the tinted window to tell me my total was $12.80. When I asked how that was possible she read me back my order and told me she had charged me for a large soft drink.... I told her I wanted ice water, not a soft drink, she said she had charged me just for the cup..... i then told her I am not paying $5 for a cup, or a cup of water, she relented, gave me a paper bag with some napkins, a small cup of ice only, and commenced to charge me only for the 2 burritos & taco..... then abruptly closed her window without saying thank you or even asking if I wanted and condiments.....we were done.... I needed to drive away! Clearly this place is hostile to its customers...... if it was possible to give 0 stars or less, this Taco Bell would get minus 10 stars.... It clearly deserves a negative Zero stars! read more

I am writing to file a complaint about a manager at Taco Bell named Nathalie. During my visit, I was treated in a very disrespectful and unprofessional manner. At one point, Nathalie told me to "shut up," which I found completely unacceptable coming from someone in a management position. Instead of trying to resolve the situation calmly, she was rude, dismissive, and treated me unfairly. I expected a manager to handle customer concerns with respect and professionalism, but that was not my experience. Her attitude made me feel unwelcome and disrespected. This experience has left me with a very negative impression of Taco Bell. Customers should not have to deal with rude behavior or be spoken to in such a disrespectful way by management. I hope Taco Bell takes this complaint seriously, looks into the incident, and provides additional training or takes appropriate action to ensure other customers are treated with the respect they deserve. I am extremely disappointed with the customer service I received and will think twice before returning to Taco Bell because of this experience. read more

I have liked Taco Bell for many decades but I stopped eating it for a few years because the portions were very stingy I went back for a while and it was much better until Sunday I had a chalupa in a combo and the chicken was almost nonexistent I even ordered extra beef and that was also poor in quantity You can do better read more

I would give them a negitive zero if I could server was terrible I went in on my birthday to pick up my birthday reward I ordered it through the app every thing was fine it even said order received when I went in the restaurant it wasn't in the system they insisted I was at the wrong location even though I explained to them that I was at the correct store they eventually found it I also ordered large nacho fries they gave me small ones I will never set foot in the north Hollywood location ever again the staff was very rude and unprofessional read more

This is the Crunchwrap that I ordered from Taco Bell (by the way, it's not vegan, but for some reason the meat is missing), and this is not my only complaint--it was also a terrible experience with the Soft Taco Supreme. read more

Taco Bell - Fast Food Near Me - North Hollywood, California

This TacoBell location has been here since I was a kid. There isn't too many options near me when it comes to something quick but TacoBell isn't a terrible choice. When it comes to craving and hunger in a rush. TacoBell does become a top choice within my local area. I do like to add that the service has slowed down over the years. If there are cars lined up in the drivethru prepare to be there for about 10mins or so. Same with dining in. Very few times I do step inside to dine in but there was one significant time with my mother were we waited for a while and all we ordered was a couple of tacos as a snack. My most recent time visiting I ordered through the app and did a pick up in store. I noticed there is a kiosk to order through but the overhead menu showed the food items available yet there were no prices. That was strange. Parking: Small private lot VERDICT: Rinse and repeat read more

Taco Bell - The new Cheese Chicken Crispanada. Surprisingly pretty good! - Fast Food Near Me - North Hollywood, California

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Horrible. Not only did they give me the wrong order in the drive thru but then when I asked for a new order the manager decided to give me part of my old order and pass it off as if they had remade it and when I called the manager out on it she denied it. I unfortunately had to make a scene to get her to get me a new order. read more

Went here for late night eats. Got the Luxe box upgraded my drink to a large and got a Gordita crunch on the side. Service was good the lady helping was nice and conversational and it was through the drive through which is as much of an ambiance you'll get. read more

Taco Bell - Luxe Cravings Box & Gordita crunch - Fast Food Near Me - North Hollywood, California

I mean should I even add to the already horrible rating at this location? I think I have to because I am beyond disappointed in the meal I received. What a let down. The prices have gone way UP with the service, food quality and size exponentially DOWN. My chili cheese burrito was all tortilla, my crunch wrap was a mush wrap and the taco shell fell apart in the wrapping. I was really looking forward to reliving my childhood and enjoying the chili cheese burrito like I did in the 90s but those days are long gone as well as the decent and well priced food of yesterday. You suck Taco Bell! read more

CHELSEA IS A FLIPPING ROCKSTAR. If not already done, PROMOTE THIS GIRL. She fixed an order despite me telling her she didn't have to, I offered to drive around so as not to hold up the line, she insisted I wait and had it made fresh and CORRECT! WOW. Made my night. Thanks Chelsea read more

They really need a new store manager, I believe her name is Natalie. The rudest person I have encountered in the fast food business. Went through the drive-thru to get some food got home and noticed that they forgot some of my order I went back and was right away greeted by Natalie yelling at me as if it was my fault that they didn't put the correct order in my bag. She didn't give me a chance to explain myself when she started yelling at me I remember you she said you come here all the time I told her I hadn't been there in a while except for today, she said noooo she continued to yell at me saying I remember you and proceeded to make the rest of my order, looked at me said I have your card number with me and slammed the window and locked it. She left me amazed I felt threatened when she said she had my card number as if she was going to charge up my card. I was with my daughter so embarrassed and humiliated NEVER WILL I GO BACK UNLESS THEY CHANGE THE STORE MANAGER NATALIE. Don't go because she will have your cards number too... hmm if I have problems with my account I know who I can look at. Worse customer service ever!!! read more

They gave me the nacho fries pretty much cold and the fries taste undercooked smh you don't serve people food this way.

It's a beautiful place very clean. The girls are working so fast. It is absolutely amazing. The food is here always fresh and delicious. Girls are doing an amazing job I like this location read more

Taco Bell - tables and chairs in a restaurant - Fast Food Near Me - North Hollywood, California

That "manager" of theirs needs to either get demoted or training on how to treat customers. We went through the drive-thru and I was craving the chicken gorditas. Tell me why, the employee taking my order was being a little chicken when I told him what I asked for is not what's showing the right thing on the screen... he had no explanation. I was hungry, so I didn't want to argue any further. The fun begins here. We get to the window and this woman approached the window and she's trying to explain to me that what I asked for is not a Gordita it's a chalupa. I said but, but I've always ordered a Gordita what's the problem now. Bitch starts click clacking her nails and she goes, I'm the manager so I know. I looked at her and clapped that she got a promotion. I'm in a leadership role as well and not once do I go around telling people I'm this or that. Anywho she got offended that I clapped, she kept running her mouth. And made no sense whatsoever. She then charged me for an extra Crunchwrap when I asked for only 1, but I was done arguing and just let it be. I'll never go to that location ever again. You and your team sucks!!!! read more

It is what it is. This location is generally pretty busy, especially the drive-thru, but they keep it clean and the lines moving along. Taco Bell is no longer the value it used to be, but everyone has their craving itch to scratch every now and again and the food for the most part has stayed the same. Some items, Like the Crunchy Chicken Sandwich Taco, are pure marketing nonsense. It's definitely not a taco, and even more definitely, it doesn't belong at Taco Bell; and even more definitely definitely not even remotely close to being worth the price. read more

This is the WORST taco bell I've ever had food from, this is disgusting. No one should eat here. It's extremely dirty, the food was cold and seemed uncooked. Never ever coming here again. I can say this is the worst fast food location in the state of California, probably the US. It's absolutely disgusting. The food was so bad even the soda's were terrible. I don't even trust that the ice is clean. Disgusting. read more

Typically when ordering drive-thru it's so you don't need to get out of the car. This location...you always need to check your order because they always they something wrong and can NEVER get an order right! So always, always check your order before leaving the window most especially for this location. The mgmt team at this location needs to be retrained! read more

I've never in my life waited so long for an order. I ordered in store wanted to pay with cash took forever just to let us know that you pay first. I literally waited 40 mins for my order. NOT COOL! read more

Well, they got my order correct on the second try.... I guess if you have time to waste, try this one read more

Taco Bell - Well, they got my order right the second time so I guess that's ok if you have time to waste on fast food. Otherwise keep going..... - Fast Food Near Me - North Hollywood, California

Makes sense that they have a low review. They refused to give me my purchased items due to their drive through times being overlapped. First and last time I will be visiting. They will steal your money. Do not visit. read more

The service was horrible. My daughter and I went to this location and knowing we were waiting to order they refused to take our orders they just looked at us like what are we doing there? They were disrespectful, and racist I will never go to that Taco Bell ever again. read more

I just came from this location and the girl was so nice to me I asked her to change my soda it tasted watery and she kindly did without giving me an attitude I got back to work in time to enjoy my delicious still hot meal thank you so much to whoever the staff is drinking these Buisness hours great customer service and great food ! read more

Taco Bell - Fast Food Near Me - North Hollywood, California

Place is dirty Fountain drink is liking Worked need to be more Love what you do people read more

The food was ok I guess I'm 0.2% Mexican so I can handle spice. But after... It came the darkest day of my life, My stomach was upset after just one bite of that horrid taco. I Instantly rushed to the Lady's room But all the stalls were Full! Immediately grabbed the nearest trash can and decimated it. It was like a nuclear explosion and I was Oppenheimer creating a nuclear concoction that would put North Korea to shame, everything within a 10 mile radius was dead from just the smell. But the rupture that it created in my body was strong enough to send me into organ failure. Still sitting on the trash can every thing in my body rushing out like a river from my butthole. I screamed in pain from my make shift toilet but the stench from my colossal fart shook the ground so hard it created a earthquake (one of the worst in history) so everyone probably had already evacuated the sene. Around five hours later I was finally able to resin from my make shift toilet. Stumbling out my body weak from the torcher of demons being shot out of my butt at a 2200 mph speed. As I walked out of the Taco Bell I was met with a waste land and bomb squad lining the Taco Bell. That day meany innocent people died due to the consequences of that meal and my mistake of ever trusting Taco Bell. While recovering in the hospital I've discovered that the trash can I used that day is currently being studied for the world's newest nuclear bomb. I'm currently recovering from my organ failure and going strong. read more

Always mess up the orders on drive thru. Employees look lost all the time. Every time I go something is missing or wrong.

Tasteless experience. Bought two freeze's and both of them tasted more fo water. Then we tried our cinnamon twists and saw there wasn't even any cinnamon on these twists.... the two tacos were the only thing that tasted okay. Dissatisfied with the quality and sad that I spent $15 for drinks and cinnamon twists that were unflavored. read more

Taco Bell - Cinnamon Twists - Fast Food Near Me - North Hollywood, California

Great service the worker that assisted me is very nice all the workers I can see try hard they were as fast as they can feet service i appreciate them really do recommend to go here very very great service and people. The Food was amazing and great it tasted so good there was nothing in my food well cooked food. The ambiance was great and yeah this location is great . read more

This is so rude and beyond disrespectful I ay for service and just because I could not hear the young lady on the speaker this is how they serve me my food I asked for a feliz cravings box which usually comes in a small box or a bag they gave me this in a fiesta box a small burrito 2 tacos and a side of chips and nachos and over it about 40 packets of hot sauce and laughed when they handed it to me this is ridiculous this store has horrible employees with zero manners I hope they shut this place down soon it's a shame that this is the only Taco Bell near the area read more

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The people at this location do not know how to do their job properly. They were missing food from my online order so I went back to pick up what was missing just for them to hand me the wrong order. I understand working in the food industry can be difficult, but how do you manage to screw up the same order twice in the span of ten minutes. I've been going to this place for years and there's always an issue with my order, train your employees better. I should not have to be making multiple trips at 12 AM just to get the correct order, before you guys hand out orders maybe look at what you're handing out. read more

This Taco has very rude and unprofessional workers. They can't wait for us to give the menu a look. Also when I received my food it Was very cold. They didn't even take there time on it. read more

Terrible customer service. I had to wait to get other things from my order after already receiving half of it. I asked for a Cinnabon delight coffee iced and the cashier gave me hot. Then tried to tell me I said hit instead of iced. This place is terrible and they need to fire they workers. No one greeted me in on the way in either. They should have a half a star option read more

I live 20 seconds from this Taco Bell so its very convenient for late night last minute munchies. It's been 3-4 times I come here 20 minutes 30 minutes before closing and the employees say oh were closed lol I ask but you guys close at 2 am their answer ya well Today we decided to close a little early so be aware to be there atleast an hr before closing cuz over here the employees decide when they close up. Oh and also I've even ordered a certain dish and one time I guess they didn't want to make 30 min before closing so employee said where out of ingredients for that, it was the cheesy Gordita crunch which has the most basic Taco Bell ingredients. Just a heads up!! read more

Working at Poly high, came here a couple times. Karina was very polite and helped me with my order which I was having trouble with. Enjoyed my food. read more

I went at night to taco bell the drive through was really fast and they were really friendly

Just experienced the most rudest and obnoxious service here from a drive thru worker. To speak to and handle customers in the manner that this person did is never acceptable and they need training asap. I ordered a customization and this person told me I needed to order something else because they couldn't find the buttons to substitute/up charge. I politely asked if someone can help her since she didn't feel like finding the buttons and she quickly responded no. So being the fair person I am, I pulled up to the window and told this person that I don't feel like moving until I get the items that I order allllllll of the time is processed as requested--since we are in a "don't feel like it mood". Magically, enough within a few seconds, she found the correct buttons and my order was placed. Again, unacceptable and unproductive behavior that does not make sense for this persons roles and responsibilities. They are a cashier, so ringing up orders is part of what they are getting paid for. Not being on their phones or chatting leaning on counters with co-workers and dismissing customers. Imagine if this person denies service for 10 people a day because they don't feel like using the register or finding certain inputs, the amount of money that is lost in a month and then years time. Retrain the staff here ASAP and take the feedback and complaints as constructive feedback to improve service and hire more quality employees. read more

Have eaten here many times the last 2 times I have gone there I have only received part of my order. Tonight is no different I get home and I'm missing food again I will never go to this Taco Bell ever again ! It's not rocket science it's fast food a person orders items you make the items order and insert said items in bag ! read more

Whether it's an item missing or no sauces at all or wrong drink they always half ass the orders in this location.!!!