This Taco Bell location recently had a facelift on the inside. New table layout, new wall art and it's a little more efficient. They've gone the route of adding touchscreens for ordering and for people that are not technologically savvy. They will still have someone there to take your order. However, they are often also working in the kitchen, so you might have to wait a little bit if you don't use the touchscreen kiosk. The food comes out pretty quick as expected and is one of the better Taco Bell's in the area read more

Put lettuce in Crunchwrap when put on the app what that I didn't want lettuce...poor customer service Also forgot to put the sauces I asked for in the app Food I did get was cold by the time I got home and isn't even that far Hopefully Taco Bell will give a refund/free entree credit for mistake read more

Did drive thru. No longer a cheap option, cant feed your worm for a dollar any more, but this place actually met expectations, meaning taco supreme was nice and full, with meat and fixings. Quite a surprise since more often than not fast food joints I have eaten at don't even meet minimum expectations. And the order was correct (sad that these days, that is an unexpected bonus for paying for food) ! Most of the awful reviews are from quite a while back so if you are into this kind of food, I would give it a try. I was very pleasantly surprised. read more

Food was mangled. Tasted very bland and cold. Do better. I'm spending money on your over priced food I should be able to enjoy it. Thanks.

this is consistently my favorite taco bell. we don't eat meat and they have never messed up our order. we ordered through the touch screen & our order came like 4 minutes later no lie. we went to a different taco bell a month ago & waited 45 for an online order... not this one!!! everyone is nice & the atmosphere is surprisingly nice. The music is oldies and it feels like i'm on a cute date. very clean too! read more

Customer service is non existent and your paying double the price and you get barley anything on your food and I'm basically paying for nothing, the tortilla was stale, we asked for extra sauce and there wasn't even any sauce on it and waiting at the front to ask for a cup of the sauce they just looked at me for 5 minutes waiting for them to take my order/get my spicy ranch this taco bell has betrayed me so many times don't recommend coming here read more

Don't go to this Taco Bell. It's dirty! Very rude cashier 08/14/21 at 1pm . First of all the women's bathroom was disgusting! Toilet paper everywhere and the other toilet was clogged with toilet people. The cashier acted like she was forced to work the cashier. She kept saying, there is a kiosk to place your order. 2ndly I had a birthday coupon for a free birthday drink. She took my order and then told me that I need to order on line for me to get my free birthday drink. She kept on taking deep breaths and looked annoyed. The food counter where you pick up your order was greasy. The condiments section was dirty and not filled with utensils. I requested a strawberry lemonade slushy. She abruptly said we ran out of lemonade. I ate my meal in my car. The 3 tocos i ordered were poorly made. All 3 taco shells were broken. Hardly had any meat on them. It was more like a lettuce taco. I will never come to this establishment again. Just very dirty. I am more likely gonna have to run to bathroom. read more

Food was ok but the sourcream was missing on half the tacos. Delivery was quick. Price was ok.

Ordered nacho fries and received regular fries ( didn't even know they sold regular salted fries) with nacho cheese.. wtf! If u didn't have nacho fries then let us know before we waste our money.. disgusting read more

Taco Bell - Fast Food Near Me - North Wales, Pennsylvania

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Me and my colleagues went to this establishment to get some grub after A grueling shift at champs at the mall and all of our tacos where mid as hell the shells where cracked and there was no beef in the taco and and a crazy amount of cheese (i'm lactose intolerant) then one of my hard-working colleagues found a sharp, hard foreign object (picture will be below) and he proceeded to choke on it, thank god I know the Heimlich maneuver and I had to save his life while one of my other colleague was driving, overall this experience was hella mid and I will not be returning. read more

This place is so bad. The last three times I ordered Drive thru tacos I asked for NO LETTUCE, and every time I got lettuce. You can't even call the store because their phone doesn't work. How do you mess up something that only has three ingredients. Then, the phone doesn't work for people to call about their wrong orders? Sooo unprofessional. They lost my business read more

Literally the worst. Kicked everyone out of the dining room and said they weren't taking any inside orders.

My son eats at Taco Bell all the time, he ordered paid waited 35 minutes and the manager said his order never went thru. He went home and TD bank showed the order for $16.39 went through. He went back and showed the manager the TD app and he still said he needed to pay. It's sad really because he drops about $50 a week at Taco Bell. Now they lost the entire families business. Even if my son was wrong and he wasn't he should have given him the food. The manager also needs to he trained. So disappointing that we even called their customer service. They technically stole money from my son. read more

Won't be back! Had trouble with the kiosk. Went up to the counter. A young man says "what's wrong?" I said "I am having trouble with the kiosk. May I just order with you?" He says "no ... you have to do it yourself". I said I will just go somewhere else and he says "ok". I was actually thinking about applying for a job there too but now that I see that there is no customer service standard I would never work here. I also saw another older person having trouble with the kiosk. She got in her car, went through the drive thru and then brought her food into the dining room to eat. You are missing out on a lot of people who are older and not technically minded for the kiosks. The kiosks are not very user friendly. Went across the street to Chick Filet and received too notch customer service! read more

Very rude staff. The front door was closed. We tried to open the door. There were atleast 4 people inside working who saw us but didn't come to the door. Then finally one guy came to door, without opening the door asked us , are you from Grubhub? We said No. Then he said it is drive thru only. There was no notice posted outside read more

Wasted my Half hour lunch break and left with no food. The cashier sent me to a kiosk to place my order then waited on to people that walked in after me. One of the customers had $100 bill and it turned into a 15 minute discussion with The cashier and the manager. Finally when they were trying to accept my payment, the cashier did not know how to pull up the order from the kiosk and turned into another discussion with the manager to the point where I was out of time and had to leave without food. The manager should be fired for not properly training the employees read more

I have a soft spot for cheap, imitation Mexican food. I don't eat at Taco Bell more than once a year but I do enjoy going and have had good experiences in the past. However, this was the first time that I've been to Taco Bell in Montgomeryville, PA and it was not a good experience. They do not have adequate signs explaining their new company policies. Furthermore, they have inaccurate information posted concerning PA safety COVID-19 regulations (their sign states that masking is required when outside and socially distanced). They claim that they have a pickup location at the front door but they were unresponsive when I rang their newly installed door bell. (They probably heard the doorbell since I rang it several times over the course of the next five minutes.) I waited five minutes after ringing their doorbell and then I opened the front door to ask them if I had correctly placed my order or if I needed to try again. They yelled at me and ordered me to shut the door. They gave the distinct impression that they didn't want my business. Simply put, this is a management problem at the Montgomeryville Taco Bell. I don't plan to return. This is the first time that I've ever left a fast-food location without food. Gratefully, I was refunded my money when I canceled my Taco Bell order on their mobile app. (Actually, I ordered twice and was refunded twice as I was trying to learn their mobile app.) We had a wonderful experience and good food when we went down the street to Chick-Fil-A. read more

I always have issues when I come here. Staff is super rude and unhelpful. Ordered through the mobile app and waited in line for 15 minutes just for them to tell me they didn't have my order and I had to wait for a refund. Don't go here. The one in Lansdale is much better. read more

My husband and I ordered 2 veggie Mexican Pizza and it was terrible. The taste was very bitter. I called at the location to inform them about it and they would not pick up the phone. The time was 9:40pm. We been wanting to eat a tasty Taco Bell meal but every time there is something wrong with our order. I really recommend the staff to serve good meal. If something is not good please throw it out and improve the service. I mean we are spending money to eat a good food. Also, if you are working there; now that you are there make good food and make customers happy. Anyways ... like every reviewer this is also one that will be stacked within other bad reviews. Who really cares now a days. Business is doing well who cares if some batches were served bitter in taste... made the money for it. That being said, you can tell how upset I am about it. We also ordered 2 bean burritos with sour cream and chipotle sauce and a chalupa. Which was ok. In the bean burritos the beans are not liquidy instead it's very dry. Please cook beans with enough moisture in it so it doesn't dry up. Add enough water. read more

The worst location. Poor and rude customer service. They never seem to get the order right.

i order off line and bought a drink with my meal and it never came up with one there was no staff in there theyre custome service is horrible you need a new group of people in that store I've never been more disappointed than at this location read more

Terrible staff. They have a awful attitude. They don't know customer service. Their manager is the same. They need better manager, and better training. read more

Deborah was EXTREMELY rude. She wouldn't let me make two transactions and rushed me when ordering. Very unpleasant. I will never go to this Taco Bell again. read more

Everytime we come through the drivethru at this specific Taco Bell we end up waiting for at least 10 minutes to get what we order. They either need to hire more people or figure something else out because it's getting extremely inconvenient. read more

If I would give this place 0 star, then I would. Writing this review just a moment after I ordered from there ( around 5pm on 5/5/18) First, the old lady ( forgot to ask her name and she had nothing to respect so I call her as the old lady ) at the front desk- cashier was rude, racist and unprofessional to me as a customer. When I walked in, she was having problem with the other customer (her order did not have enough items ). Maybe from that, she turned mean to me after that customer left. I placed mobile order and chose drive- thru. But I had the coupon to redeem, it was my first time using coupon, and I knew it would be complicated so I decided to go in cause I didn't want to hold the line at the drive-thru. When I mentioned the coupon and ask how I could use the coupon, right away she rose her voice on me as I was an idiot or she thought I'm asian, not speaking English and trying bully me. I already knew that I could not use coupon with the mobile order. And she just kept repeatedly saying " no control redeem the coupon for mobile order". Additionally, she cut me off every single word I about to say to let her know that I would order different order to use that coupon. Those were just a few showing unprofessional, racist, bully and rude whom she was. Second, when I ordered, I added nacho cheese to every items in my order as the system letting me do that and charging me extra for that ($0.65 ). But she told me that she would not allow to add the nacho cheese because it would mess the grill or something. I was fine with that. When I looked at back my receipt, I was still be charged for the nacho cheese. Then I came up to ask " why am I still be charging for the extra cheese". She said with the abusively voice that she decided to add for me. I believed her. But when I ate at home, there was none. What a liar! I could see that she was trying to trick, kick me away the store as quick as she could. Everytime I ordered, my total order was at least $20-$30 and up. And at this taco bell location, I always have problems with them as: charging me 2 times for 1 order ( not knowing till looking at my credit statement), not giving enough the item in your order ( buying and paying 10 cheesy roll-ups but they give 8 or 9 only ). So you pals out there, PLEASE BE SURE CHECKING YOUR ORDER AND YOUR CHECK BEFORE LEAVE !!! And this is my word to whoever the owner or the people put up the coupon through Citi easy deal - local deal , BE SURE YOU - THE TACO BELL WILL HONOR IT PRIDEFULLY. read more

The Indian staff here always makes the best food. They don't hold out on ingredients.