Oconomowoc, WI Tonight I returned a Nachos BelGrande. The taco meat was so spicy I couldn't eat it. I have eaten at this Taco Bell many times without a concern. The night manager said to me "this is how we make our meat, I am not giving you a refund". He then went to the back of the store where I see him sitting at a desk counting money. None of the employees would give me his name. I have contacted Taco Bell Corporate about my experience. read more

This place is the worst Taco Bell in All of America. I placed a mobile order at 12:00pm and had to wait for it for almost 50 mins while other customers came in and ordered and got their food before they even started making mine. fuck this place would never recommend anyone to go here unless you want the worst service. there's another Taco Bell ten mins from this one I will only be going to that one from now on. I wish this place would burn down or something I give these mother fuckers -15 stars. read more

Complete garbage. Cold food gave me disgusting diet soda I didn't order and ruined everything

place is disgusting! bathrooms are so gross public hair all up in the toilet. workers look and at like they are high 24/7 and most of the kiosks are broken. plus the only soda machine that works is the one in the back. ordered our food at 10:06 and it's currently 10:19. They are cars outside waiting for food too. they are three- four workers here too. very disappointed read more

This place is a joke. Just about every crispy taco I've ordered from them is broken before I even take a bite. Tonight, I ordered the new Disha Hot Discovery Box because I wanted to try the hot sauce. The box comes with 3 sauce pockets according to the app. I get home (20 min drive from this location), open the box, and guess what? Not a single sauce packet! WTF??? Running a new promotion and you can't make sure it includes the highlighted product?? Un f'ing real. Oh, there was also a Cantina Chicken Burrito ordered, which includes an Avocado Verde packet. They failed to include that, too. I will drive the extra distance to the TB in Summit from now on. (Their prices are cheaper, too.) read more

Terrible communication with customers and even worse service! Let customers sit in driv-thru parked for 10-15 mins to come out 3 hrs prior to close from the garbage door to yell... "sorry we ain't got no food, we closing" Did not process mobile orders, couldnt refund, said to call closed down customer service to ask for a refund. Just shut off lights and said we've been busy. I'm sorry how can you just close 3 hrs early?!?! Can't imagine this establishment will make it long running like this. It's not the 1st time they've "run out of food". Be better prepared and proactive because food can keep being made. Sounds like staffing, poor management, and lack of work ethic are clearly the issue here. read more

some of the worst service and wait times and some how they still get your order wrong , on top of all that they seem to always be out of their promotional items and staff is bit rude .Honestly I will be avoiding wiscounsin ave taco bell and drive out of my way to the one one on summit because they are excellent. read more

ben should get a raise #promoteben Taco Bell is my go-to spot for a quick and delicious meal. Their menu is always full of tasty and unique options that never disappoint. My favorite item is the Crunchwrap Supreme, which is always fresh and packed with flavor. The staff is always friendly and welcoming, making me feel like a valued customer. Additionally, their prices are very reasonable, making it easy to indulge without breaking the bank. Overall, I highly recommend Taco Bell for anyone looking for a tasty and affordable meal. Five stars! read more

goodluck eating there all the food is cooked in plastic bags and some of the employees leave it in the water to long and it gives the food a plastic taste in it and assuming if there's a plastic taste there plastic in the food itself there was a drunk guy who used to run the night shift and stumble arnd the store dishes were barely washed good ever always food stuck in them the cinnamon twist were made in dirty plastic containers the fryers always dirty and I've seen soapy water go into the fryers and a worker make food in the fryers after store is very dirty there is boxes of food/containers stored on the dirty floor sauce container would usually have residue of other sauces in them and they would just put the new sauce in the container even when it's dirty they would wipe the upper counters down of all the dust and food and it would get into the food when falling to the floor would never recommend coming to this Taco Bell ever in your life read more

I dont reccomend ordering through the app to this particular store. i waited an hour before tracking the order, and when i did track it, the order vanished. I then drove to the store and was greeted very rudely by the employee. He asked me "what are u waiting for" and i proceeded to answer "my order that I ordered through the app". he rudely answered in a harsh tone "30 minute wait okay". he also was mumbling under his breath when speaking to me. i waited a total of 2 hours for my order along with extremely bad customer service. do better. read more

Hours are not accurate. Arrived at 11:45p to order drive through and they said they were closed... thought Taco Bell stayed open late. :(

The customer service is ridiculously horrible. Management including Sue and Laura are in ineffective and know nothing about customer service. They screwed up the order by forgetting a taco but offered me three days to pick up my missing taco. Nothing to compensate for their incompetency. It wouldn't have been that big of an issue if it hadn't been right before closing. A member of the management team named Sue, hung up on me, while only barely hearing that I was calling about an order mix up and their failure to return my phone call after leaving a message. Someone by the name of Laura, told me that Sue hung up on me. Long story short Taco Bell has bad food to begin with and there stellar other Mexican restaurants in the area. read more

Taco Bell - Fast Food Near Me - Oconomowoc, Wisconsin

Just picked up a pretty big order from the drive thru. Was asked to pull forward and park. No big deal. Food comes out in one giant bag, which means the 10 crunchy tacos are AT THE BOTTOM of the bag with seven other items on top. And, there were only eight (I paid for 10!!). The tacos were soggy and flattened when I got them home. Why, if you don't have a box, wouldn't you put the tacos in A SEPARATE BAG??? read more

Taco Bell - Fast Food Near Me - Oconomowoc, Wisconsin

They are always very polite yet understaffed. I will not forgive them any longer. I was the only person in the restaurant and there was only one person in the drive-through. I should not be getting frozen tomatoes on my food with two people working there including the manager. Just a couple weeks ago the drink machine did not work and I was given a can of Mountain Dew in the drive-through. This is an understandable emergency but things like this happen a lot... I am happy that another location has opened up just a few miles away. I will be going there from now on instead. They must have had some staff shortages because not long ago that they were closed often at 9:00 p.m. I wish the best for them but it just didn't work out with me yet again. read more

Taco Bell - Frozen tomatoes with a lot of ice on my chalupa...how do you NOT notice you are filling my food with ice? - Fast Food Near Me - Oconomowoc, Wisconsin

See all

It's a well known fact the Oconomowoc Taco Bell is by far thee worst in the area. Do yourself the favor and drive the extra 10-15 minutes to Sunset or Capitol. This location is absolutely awful. I can't remember the last time I haven't had a rude person take my order at the drive thru or when they have actually given me the correct order. I come with high hopes of improvement every 3 weeks or so and it's consistently bad. FOR TACO BELL. Come on guys.... step it up. At least pretend you like your job. read more

We picked up $47 in food. Once home and we started to eat the taco supreme, when I unwrapped the taco, there was a smell, I asked my husband if his taco smelled funny? I first thought it was the wrapping, but it was both, the wrapping and the taco. I ate part of it and stopped, I stated to my husband, the taco and the paper smell funny, and tasted like a chemical? He looks at me, I instruct him to smell it, he wants to know if it's the wrapping, I replied, yes, but it's the taco too. We checked out the others, (6 taco supremes), they were all the same. We also had a chalupa, w/extra steak, the shell was hard as a brick, that's not how this shell should be! Who wants a shell, you could break a tooth on??? We've also gotten tacos in the past, that when you try to remove them from the wrap, they split in half and the middle is stuck to the wrap, you need a spoon to eat your taco meat and the taco shell that split, becomes a side chip! You no longer receive the quality, for which you pay full price, for a half ass meal! read more

I was refused service for asking for a burrito supreme without the full meal and just the burrito, then another person stepped in and yelled at me saying that they don't understand what we were trying to order. My friend then repeated what I had said and they yelled saying to "Get the fuck out" and to leave the drive through. Most disrespectful experience I've ever had at a fast food and restaurant place in my life, I feel very violated. I'm a regular here and I'm very disappointed, never going again. The individuals working should be fired IMMEDIATELY. We also drove 20 minutes for Taco Bell, but McDonald's ended up being the way better option. read more

Went through the drive-through and our order was wrong. On top of that, no napkins, no taco sauce, and a bad attitude from the disengaged guy in the drive-through window. I don't expect much from Taco Bell, but certainly expect more than that! read more

Absolute trash tier food. Ordered a double crunchwrap and got almost no meat at all, let alone the amount promoted. It was a dry lettuce and sour cream sandwich. Will not be back. read more

Don't bother coming here. They have a pre-recorded message at their drive-through saying that it will take 15 minutes for your order because they are severely understaffed. This place has always been poorly run. Now that there is competition from another Taco Bell in town, not to mention the nearby taco trucks, this one is sure to go under. read more

Slow slow slow service. 4 people on the food prep line and they still can't get food out in a timely manner. It's 120 pm and 5people before me waiting for food. The guy that was just called waited for 18 minutes for 2 tacos. read more

I had a wonderful experience with Stephan giving us wonderful life advice and being friendly to the customers while making jokes. What a great guy. read more

I work as a CNA and do not get with work until 11 pm, last night I went to taco bell in oconomowoc on my way home and was very disappointed. I know it can take awhile at this location, but I was willing to a bit. But I sat not moving for 20 minutes.. didn't even order. I get waiting a couple minutes to order and couple more to get through the line, but to sit there 20 mins (I timed it) and not even move one car space forward...i left and went across the street to George Webb. I got my order to go and swear I think the guy front of me when I was at taco bell was just getting his food. Supposed to be fast food!!! read more

I don't think this location ever gets an order right. They always forget something. Horrible service!

Hey never seem to be able to get orders correct. Even if you go inside, they won't get it right. If you have a food allergy don't come here. The cross contamination and nastiness of the food prep area is enough for me to never return. I hope the new management can get things turned around. But for now, I'll keep driving right on by. read more

I called this Taco Bell to see what their hours were and get their cash payable number and the girl who answered was really nasty. She was super sarcastic and told me never to call her again during her lunchtime. She acted like I was calling her home phone. This is a business right? I never got either of my answers. read more

I have visited a number of other locations in the milwaukee to madison area, and of all of them that I have been to, this one has had the best overall impact for me. Time and again the staff has really done their best to make sure that my order is correct and fast. I have also witnessed firsthand the number of times that management as well as regular staff has come out and helped customers who are in need of assistance for any number of reasons. I have to hand it to the staff at this location, very well done. From one professional to another, thank you. read more

As much as I hate spending time on a place like this, here goes....I wanted to order online, and spent over 45 minutes trying to do so. My husband was patiently (at first) waiting to go pick up the order. I even made an account, thinking there was a trick to it. It told me that I would get free things, and discounts, but I still couldn't order. Finally I called the restaurant and asked the young man who answered why I couldn't place an order. He didn't know what I was talking about (!) and told me that I could ask the manager. When the manager came on he said, "You can't order online. We haven't had that in a year or a year and a half." I asked what I was supposed to do with my free coupons and my percentage off. He said that they could not be used. No mention of being sorry, or telling me that he would give us a free drink for all of my trouble. I continue to receive all sorts of great coupons from Taco Bell, and hearty welcomes for "joining the team"! My husband drove there, ordered, and we received two wrong items....full of beans. They are supposed to have the new $1 burritos, which were actually quite tasty when we ordered them in Pewaukee. I believe there are five different kinds; Oconomowoc only carries one kind, Fritos, which was nothing but rice. My husband did say that there was a friendly, young, African American guy who waited on him. Friendly is good, but it can NEVER make up for this ridiculous excuse for a restaurant. read more

This taco bell's service isn't the greatest. The best time to go hear is after 10pm when the teenagers aren't working. that way you actually get what you order. read more

It's Taco Bell! Cheap eats that aren't exacty great, but you get what you pay for...

Poor, slow service. Complained to management with no response. Closes at random times, disrespectful to customers. Stay far away.

Only 2 people working, 1/2 waits to get food. Somebody please open another Taco Bell and these clowns will go out of business. Must be really tough on their workers. Everyone is mad at them. read more

This place gets worse every time I go there. Today I ordered tacos without tomatoes and got tomatoes also asked for mild sauce and got hot, plus sat in the drive thru for over 10 minutes. I shouldn't have to double check my food before leaving there, but will from now on cause they are so incompetent. read more

Stay away from this place. I have gotten food poisoning from this place and i know of two other people who have had the same sickness from this place. The line is long and the service is crap. read more

I've received nothing but perfect orders from them and smiling faces!

Absolutely awful! Often I find my tacos cold and falling apart.This Taco Bell is particularly gross.Thanks Taco Bell for ruining the youth of America read more

Wow -- even more from these guys -- saw commercial for the new $1 breakfast menu and on April 12 I drove through -- no $1 breakfast menu visible -- I ask if they have one -- he says yes -- I ask where, I don't see it -- at the bottom of the menu board he says -- no I say, no $1 breakfast menu -- oh, they must not have changed it yet he says -- what do you have I ask -- $1.59 breakfast burritos and $1 tacos and quesadillas -- I ordered tacos. Fast forward 6 days later -- April 18 -- EXACT same thing -- same order taker, no $1 menu board, same responses about not being changed and $1.59 breakfast burritos. Sounds like someone is trying to make a little extra money at Taco Bell. read more

Drove in with my brother to grab something to eat, Asked for three chicken quesadillas and got two. The guy with close to zero emotions to be seen asked for a name. I told him my name and he responded with, no like your actual name. At this point I was very upset and walked away to my brother. Behind my back the guy said to a colege bro this kids name is ----- my name. Iv'e experienced bad service like this before, this is my favorite fast food restaurant and im expecting better from them. read more

Went through drive thru ordered 2 tacos and 3 chips and cheese. Never got any chips with my order and cheese cups were half full at best. Called to ask for a credit for next time. they said that i could drive back to the store for the chips a 20 minute round trip. Or they would give me extra chips the next time but no cheese since they had already gave me the cheese. Just plain stupid. read more

This is one of the worst resutaunts I had ever been too rude employees food wasn't prepared correctly and when I went back to sort it all out I was turned away and was told "I don't know what to tell you" by the so called manager when I asked for a manager no one would confirm if he was in fact the manager I don't know who runs this place but I would never recommend this place to anyone read more