I do want to start by saying that this review is nothing personal against the employees because technically this isnt their fault, but something needs to be done about what i am about to say. When I watched the employees on the line, there was one guy I noticed with very hairy arms. Here's the problem...while he was making someone's burrito, I noticed that he did have on gloves, however, the gloves obviously stop at his wrist. Well, he took the tortilla and held it in his gloved hand but the tortilla was very large and as he held it, i noticed that alot of the tortilla was laying on his hairy arm. The gloves dont go high enough up his arm to prevent this from happening. I was immediately grossed out. I was praying that wasnt my order. It wasnt, but someone was getting a burrito that started off on his hairy arm. Obviously, this wasnt his fault, but something needs to be done about this asap. This is completely unsanitary. Either the gloves need to go further up the arm or the store needs to make sure these employees shave their arms atleast to their elbows. But something is got to be done. Thankfully, we ordered soft tacos so they fit in his gloved hand without touching his hairy arm. But someone got a burrito that laid on his hairy arm. We need to start watching our food being prepped which means, no drive-thru atleast for me. read more

Every goddamn time I go here, y'all somehow manage to fuck up my order. This time, my quesadilla was burnt as shit and i didn't get a straw or a fork. Every other time, my food is either stuck to the wrapper, i'm missing straws and silverware as well, the food isn't made right or burnt, or y'all just can't seem to fucking read when someone puts "no ice" in their goddamn drink. Genuinely beyond me that no matter what, y'all fuck something up. This is why I never eat inside because I fear i'd bitch everyone out. I'm sure it's just as nasty in there as the attitudes you guys put into your food. read more

I had one of the cantina bowls with extra chicken and added steak and it was delicious. Hot , and well prepared and served quickly to me!!

I just wanted to shout out manager or shift supervisor Jennifer - she took the issue I had with my order and immediately offered to make it right. I know mistakes happen, especially during a big rush and if it were not for the fact the item in question contained ingredients I just couldn't eat, everything else would have been fine. But Ms. Jennifer is working hard and I didn't want that appreciation to go by the wayside. Thank you for understanding and more importantly being willing to help get it fixed, I hope they give you a well-deserved raise soon! read more

Went here once years ago in like 2017. I'm a student. I didn't have Wi-Fi at home to work on my class, check email etc, would like to eat my food I bought there and work on schoolwork for like 30 or so minutes without being harassed by an employee every 5 minutes saying " iS eVeRtHiG oKAay?!?!" as if I'm loitering when I wasn't. Nothing changed since the last 10 times I answered that, Leave me alone or just tell me to leave if you want to discriminate against me. You literally give me anxiety. Food wasn't bad though. read more

food never came I waited 2 hours on a empty stomach because I was traveling I was too tired to go to a drivethrough so I ordered uber eats the employs are a bunch of a holes and slackers do not eat here. read more

First off, when we got to the window it seemed as if the workers have no care in the world, they told us to pull around for THREE tacos, when we pulled around and parked we sat and and sat, nobody was around but maybe a car in the drive-thru. Finally just had to go inside, when we did our food was sitting on the counter getting colder and colder. The worked working the window and counter was very disrespectful and handed us our food without his gloves on and gave us a fake smile and told us to have a great night. read more

After leaving another fast food place drive thru for an excessive wait time, I visited Taco Bell. There was a car in the parking lot and no one in the drive thru. I pulled up to order. There was a paper note taped to the intercom, but the paper was destroyed and the note was illegible. I waited for a couple of minutes, then pulled to the pickup window. The lights were off and it appeared that no one was working. I'm not sure if they had a staffing issue or if it is permanently closed. The poor communication from the establishment says it all. read more

Taco Bell - Side - Fast Food Near Me - Rome, Georgia

They will have you waiting 25 minutes and a drive-through on a Sunday with four cars and that's it and then they will come back on the intercom and tell you please just hold on one moment but when you drive around, they're not doing anything but talking the entire time this is what happened I guess when you have young people working that are only getting paid minimum wage they don't care .. but I go over to Taco Bell right down the road and I am literally greeted within a couple of minutes. Very very, very good. Customer service and my food was ready quickly. read more

Placed an on line order pulled up to get food they pushed my drink at me. Then I get here's your bag. I go to open it No Napkins, No Straw I turn to ask for some he's closed the window and won't look at me. I get home WTH Crunch Wrap with no meat and no hard tortilla. Barn and rice Burrito with no cheese and next to no rice. This is the 2nd time this location couldn't figure out how to do simple tasks. It's time to close the doors. You should have trained the help before you paid for a remodel. read more

We just had Taco Bell craving box. Best $10 I've spent in a long time. Each box has a taco, a burrito, a chalupa, cinnamon twists and a drink. read more

Had an absolutely TERRIBLE experience today at the hands of Nicole E., the worker manning the drive thru. She has the worst customer service skills I have ever seen. Nasty tone to her voice, condescending manner. My husband, who is actually mild mannered and kind was doing the ordering, and was very taken aback by her tone. I realize it's fast food, but there is no reason to act like such a snotty brat. I wouldn't stand an employee under my watch to speak to paying customers like that. Rude. Rude. RUDE! If a manager checks this page I will post the transaction number here: 362329. July 24, 2016 at 1:59 pm. read more

Taco Bell - Fast Food Near Me - Rome, Georgia

If you're constipated, 10/10 would definitely recommend Taco Hell. I was praying in the bathroom for 7 long minutes after eating 18 packets of the black sauce read more

They never get my order right and are generally rude. It's very disappointing! Get ready to ask them to take things back!

Well, I had tried to stop by to order my supper. Since, I'm deaf and I noticed that the drive thru was long and of course, it was not deaf friendly drive thru and the employees except the cashier was soooo slow and they blamed it all on this honest cashier for the speed of an order. I believe that the employees in the kitchen are so slow and they didn't care of the customers and the cashier. I don't report it for a while and I saw the same patterns every time I stopped by their place. I'm tired of their turtle speed especially when I need a quick order for the night. I know that you the company doesn't care of a small town out of a National wide bullshit. read more

I frequent taco bell often. It's one of my favorite fast food places. Tonight however it was a joke. I went in because the drive through line was long and was not moving. I placed my order and then waited. And waited and waited. 15 min later for 3 tacos and a quessida I finally left the store. The girl who was making my food had headphones in and was dancing around the kitchen. The girl that was running the front counter was in the back with the girl making my food and scratching her head.... completely unproffesional. read more

Taco Bell's food is fantastic! But the lines to the drive thru is so long . But is is not going to stop me from eating it! Also it cost way to much $$$! It is always packed and it is hard to see out of the windows! I mean how much can I ask for a big restrant and a stack of cash! I'm not that happy about the spascing read more

Taco Bell - Fast Food Near Me - Rome, Georgia

This is the slowest place ever. Expect your time from when you pull into the drive thru line to when you get your food to be around 30 minutes. We keep expecting this to improve and it never does, so apparently they don't care. read more

First time coming to this location and I waited in the drive through line for 28 minutes just to PLACE MY ORDER - at 9:30 at night, with 4 cars ahead of me. The lady on the speaker box was courteous but I about threw my phone at it when she told me to pull forward... I wish I could! Total transaction time: 46 minutes. THEYRE TACOS!! Not a five star, 5 course gourmet. Step it up read more

Majority of the time the food is cold. I ordered the steak taco's. Where is the meat. Those are not cheap but for that price they should put more meat than that. It was mostly a soft shell taco. Very little anything on it. Not impressed at all. read more

Very busy when I went......no straws given and had to basically beg for sauce. Food was good. Just make sure you have everything you need before you leave. read more

I waited in the drive through for 20 minutes before getting to order and then another 10 or 15 to pay. When I got to the window, the lady was rude and slow. read more

Waited for 30 minutes in the drive thru, just for a burrito. The burrito was good, and the drive-thru lady was nice

#1. The place stunk to high heaven. Not sure what the odor was either, but it was bad. #2 They never did wait on us or even acknowledge we were there. There was a table of 3 waiting on their food (which they received while we were standing at the register) yet no one was willing to help or even speak to us. read more